Austin Tech Jobs and Startup Jobs

60

Technical Support Representative

BigCommerce
Austin
19 hours ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Manager, Education Services

Team Manager, Technical Support

Marketing Performance and Operations Lead

Manager, Customer Success Management

Manager, Developer Documentation

Load 2 more jobs6 jobs at BigCommerce

Systems Engineer, Workers

Cloudflare
Austin
1 day ago
+42
In this role you will contribute to Workers, Cloudflare's serverless edge computing platform. As an engineer on the Workers team, you will be responsible for building and maintaining the technologies and systems that comprise Workers, both in our high-performance global edge network and in our centralized microservice clusters.

Systems Engineer - Hardware Validation

Security Operations Support Lead

Technical Support Engineer - Multilingual Preferred

Globalization Lead

Team Lead, Customer Success Manager

Senior Network Engineer

Manager, Business Systems

IT Business Systems Manager

Customer Success Manager

Load 6 more jobs10 jobs at Cloudflare

Business Systems Analyst (Quote to Cash)

Procore Technologies
Austin
1 day ago
+32
As a successful Business Systems Analyst, you possess strong communication skills with the ability to articulate and document requirements, identify solutions, and provide feedback for our business users. In addition, you possess the business and technical skills prescribed, enjoy working in a fast-paced and high-growth environment and have experience managing complex projects in support of a sales organization. Ideal candidates have experience with Zuora and CPQ, and strong knowledge of understanding the quote-to-cash process. 

Business Systems Analyst (R&D)

Senior IT Manager

Iris Telehealth
Austin
1 day ago
+39
Who You Are You are a current IT Manager, Systems Admin, or Senior IT Manager and have been responsible for all hardware, software, and IT administration in your organization. You naturally understand how to optimize a corporate IT infrastructure and have loads of experience setting up SAAS platforms from A-to-Z. If you are ready to take a growing organization to the next level, then this is the perfect role for you! Job Description As the

Sr. Information Security Partner

Adobe
Austin
1 day ago
+57
The Adobe Cloud Engineering Security team is seeking an experienced Sr. Information Security Partner to join our high-paced organization. You will build genuine and long-term, positive relationships between our globally diverse product development teams and security experts, working together to deliver world-class security solutions to our customers. A successful candidate will have familiarity with a variety of public and private cloud technologies, application security, information security, software development best practices, excellent communication skills, and a consistent track record of building customer trust. 

Regional Director (Texas)

MongoDB
Austin
1 day ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Sr Information Security Partner

Adobe
Austin
1 day ago
+57
The Adobe Cloud Engineering Security team is seeking an experienced Sr. Information Security Partner to join our high-paced organization. You will build genuine and long-term, positive relationships between our globally diverse product development teams and security experts, working together to deliver world-class security solutions to our customers. A successful candidate will have familiarity with a variety of public and private cloud technologies, application security, information security, software development best practices, excellent communication skills, and a consistent track record of building customer trust. 

Technical Support Engineer - Americas

Plivo
Austin
2 days ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
2 days ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Licensed Mortgage Loan Originator

OJO Labs
Austin
2 days ago
+55
OJO Labs - Licensed Mortgage Loan Originator (Austin, Texas or Minneapolis, Minnesota) Why OJO?  We’re on a mission to empower people to make better decisions through the fusion of machine and human intelligence. We’re solving some of the biggest problems troubling the modern consumer experience. Through our unique, data-driven AI platform, we’ve introduced a fresh approach to the way people make important decisions. As part of our team, you’d

Head of Provider Partnerships

Medici
Austin
2 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Team Lead, Cyber Security Threat Management and Fo…

Blackbaud
Austin
2 days ago
+41
• This is a player/coach role with the expectation of being an individual contributor and driving the vision and strategy of our program forward. Functions will include incident response, detection and alerting, measuring team effectiveness, and understanding the trends, themes, and details of threats against Blackbaud and its' customers. Leveraging lessons learned from each of these areas to drive product and corporate strategy to address root causes. • This role will be a key team member of our Digital Forensics team, conducting data forensic investigations for enterprise security incidents including but not limited to internal and external intellectual property theft, attacks/intrusions, computer abuse and insider threat investigations. • Maintain detection, alerting and incident response processes that meet and exceed compliance and regulatory requirements (GDPR, PCI, HIPAA, SOX).

Network Architect / Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, Network Infrastructure

Senior Systems Engineer,

Load 4 more jobs8 jobs at Blackbaud

Managing Director, New Verticals

RigUp
Austin
2 days ago
+25
End to end ownership of new acquired business units within RigUp (initial team size of ~30). Development and ownership of the growth strategy for your business unit. Execution of this growth strategy, leveraging aggressive resourcing capabilities. Leverage cross-functional resources to drive aligned value to your business unit, achieving growth goals. Work with sr. product and sr. engineering managers to deliver the highest value solutions to the RigUp user base, while also leveraging internal technical solutions to create a scalable organization. Generate and implement the ideas, solutions, and strategies that continue to make RigUp one of the fastest growing tech companies.

Deal Desk Operations Manager

Salesforce Business Analyst

Systems Administrator - Mergers and Acquisitions

Director of Facilities

Director of Operations, Midstream Strategy

Systems Administrator

Director of Events

Load 4 more jobs8 jobs at RigUp

Business Systems Analyst, Telematics

CCC
Austin
2 days ago
+35
CCC is looking for a Business Systems Analyst to join our Telematics team in Austin, Texas. This position involves working with both the business and technical resources within CCC’s Telematics organization. The Telematics Portfolio is one of the newest product lines within CCC’s product suite. This is an exciting time to join the team! Our Telematics products are paving the way for car manufacturers and insurance carriers to make better business decisions based on telematics data.

Application Support Engineer, Telematics

CCC
Austin
2 days ago
+35
The Telematics Application Support Engineer is responsible for providing system and software support for application(s) developed and maintained in our Amazon (AWS) cloud infrastructure. The engineer should be a self-starter and be able to collaborate with Product development, QA teams and other such teams to gain and document application knowledge needed to support our services. This engineer will also troubleshoot and resolve any issues that occur within or pertain to the application software. As a support engineer, you will be responsible for addressing technical customer escalations related to application issues, workflow questions and resolving them on a day to day basis. The engineer will also work closely with development teams to address escalations that may require application software changes. This position will be responsible for technical interaction with Customer IT Departments as part of debugging and resolution during system and application outages. The support engineer will recommend the appropriate technology options to support the software to IT management.

SaaS Application Administrator

SailPoint
Austin
3 days ago
+34
This position will work closely with all other areas of the business, including the business unit functional managers who are responsible for front-end management of SaaS applications. Expect to work with engineering, professional services, sales, marketing, finance, etc. in support of the company's SaaS landscape. A successful candidate will bring new ideas and rethink possibilities as we build and expand the efficiency of our IT application ecosystem. This role will be in a fast-paced environment and the candidate is expected to become self-sufficient within 3-6 months.

IT Support Specialist II

Khoros
Austin
5 days ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
6 days ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Senior Information Security Analyst

Amherst
Austin
1 week ago
+35
You will be working closely with systems and network engineering, enterprise applications, and software development in designing solutions, performing security reviews, developing strategy, and driving security projects to reduce the risk to Amherst's corporate infrastructure. This is a technical role with the expectation that you are fluent in security tools, system security, secure application design principles, cloud security, compliance, and incident response. You'll be encouraged to keep your skills up to date by attending at least one major training course annually (SANS, etc.), one major security conference (Blackhat, DefCon, etc.), and other events.

Head of Brokerage

Head of Acquisitions

Security Associate

Rapid7
Austin
1 week ago
+24
Rapid7’s Security Consultant Development Program provides up and coming technology and security professionals and college graduates with the skills needed to become trusted advisors in all areas of our consulting services. Rapid7’s Security Consultant Development Program provides aspiring security consultants with both the technical and soft skills needed to become trusted advisors in all areas of our consulting services. Participants will work alongside our consultants and directly with our clients to identify and exploit vulnerabilities, document findings, provide security guidance and advice, to help them improve their security posture. 

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