Austin Tech Jobs and Startup Jobs

10

Technical Systems Manager

Evernote
Austin
1 week ago
+35
The Technical Systems Manager is the point person for maintaining relationships and communication with the vendors who provide all Support, Success, and Sales platforms. The Technical Systems Manager is responsible for the deployment and maintenance of Evernote’s Customer Experience systems. The Technical Systems Manager compares vendor options and recommends technical solutions. The Technical Systems Manager partners with Operations stakeholders to gather requirements for implementation of technology integration and migration. 

Customer Support Specialist

The Appraisal Lane
Austin
2 weeks ago
Managing inbound support related requests through phone, email and chat for our Mobile and Web Applications. Supporting our internal personnel with IT and Google G-Suite related issues on both Mac and PC platforms. Working closely with our new partners for smooth onboarding and set up of supported integrations. Reporting and tracking tickets with our development team. Disseminating best practices through your interactions with the community. Taking full ownership of your work and responsibility for the details, every step of the way. 

Sr. Customer Success Manager - Team Lead

Miro
Austin
3 weeks ago
+17
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Support Analyst

Calytera
Austin
3 weeks ago
+11
Support Analyst will be a Calytera product expert responsible for delivering comprehensive, high quality and effective, support services in a timely fashion to both internal and external clients. This role reports to our Senior Manager, Support.

Senior IT Manager

Iris Telehealth
Austin
1 month ago
+39
You are a current IT Manager, Systems Admin, or Senior IT Manager and have been responsible for all hardware, software, and IT administration in your organization. You naturally understand how to optimize a corporate IT infrastructure and have loads of experience setting up SAAS platforms from A-to-Z. If you are ready to take a growing organization to the next level, then this is the perfect role for you!

Business Systems Analyst, Telematics

CCC
Austin
1 month ago
+35
CCC is looking for a Business Systems Analyst to join our Telematics team in Austin, Texas. This position involves working with both the business and technical resources within CCC’s Telematics organization. The Telematics Portfolio is one of the newest product lines within CCC’s product suite. This is an exciting time to join the team! Our Telematics products are paving the way for car manufacturers and insurance carriers to make better business decisions based on telematics data.

Application Support Engineer, Telematics

CCC
Austin
1 month ago
+35
The Telematics Application Support Engineer is responsible for providing system and software support for application(s) developed and maintained in our Amazon (AWS) cloud infrastructure. The engineer should be a self-starter and be able to collaborate with Product development, QA teams and other such teams to gain and document application knowledge needed to support our services. This engineer will also troubleshoot and resolve any issues that occur within or pertain to the application software. As a support engineer, you will be responsible for addressing technical customer escalations related to application issues, workflow questions and resolving them on a day to day basis. The engineer will also work closely with development teams to address escalations that may require application software changes. This position will be responsible for technical interaction with Customer IT Departments as part of debugging and resolution during system and application outages. The support engineer will recommend the appropriate technology options to support the software to IT management.

Director of Sample Operations

QuestionPro
Austin
1 month ago
+14
QuestionPro, a research and data collection firm, is looking for an experienced Director of Operations to oversee the daily operations of its sampling and data collection division. The ideal candidate will ensure that our business is well-coordinated and productive by managing its procedures and supervising key operational personnel. The area of responsibility for this role is very wide and thus requires thorough knowledge of online panels and data collection practices. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. 

Field Consultant

CCC
Austin
2 months ago
+35
The primary responsibility of the Field Consultant is ensuring client satisfaction and retention through quality service and proactive consultation. The Field Consultant is responsible for building and maintaining relationships with customers at the local office levels. Other responsibilities entail working collaboratively across the organizations; serving as the customer advocate in facilitating issue resolution with technical support and IT operations; conducting virtual or on-site product training; providing industry trends and data for customers to benchmark their performance against their competitors and industry standards. The Field Consultant also partners with the sales team to develop and implement client related service plans for new and existing customers both for short-range and long-range business objectives of both CCC and its clients.

Senior Technology Administrator

Women's Health and Family Planning Association of Texas
Austin
2 months ago
A Bachelor's degree in computer science, information systems or related field of study. Minimum of 4 years’ experience supporting staff/client in computer science or related field. Proficiency in Windows and Office 365 (including SharePoint) is required. Knowledge of computer deployments including imaging, installation, and setup. Knowledge of Salesforce, Concur, and Zoom preferred. Clear, effective communication skills – both written and verbal. Exceptional customer service, problem solving, and troubleshooting skills. Ability to relate to non-technical users in user-friendly language. Accuracy and ability to pay close attention to details, multitask and prioritize effectively. Ability to work productively, independently and under limited supervision. Ability to handle sensitive and confidential information with discretion. Work involves occasional lifting up to 30 pounds from the floor to the waist in moving, packing and unpacking equipment.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs