Mid Level Austin Startup and Tech Jobs

11

Senior Technical Support Specialist

RapidDeploy
Austin
2 hours ago
+31
As a Senior Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Sales Director, Insurance (East)

Medallia
Remote
4 days ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Manager of Customer Success

A Cloud Guru
Austin
4 days ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

IT System Operations Admin

Blackbaud
Austin
5 days ago
+41
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

AWS Training Architect

A Cloud Guru
Remote
5 days ago
+47
Our Training Architects are cloud experts who love sharing their knowledge of and passion for cloud computing with others. They are part technical SME, part coach and are fuelled by a love of learning about the latest cloud technologies. Training Architects make and maintain the content on the A Cloud Guru online learning platform - basically the video lessons, live lab environments, assessments, study guides and flashcards that our students love. They are supported by a dedicated content team that includes content managers, video editors, technical reviewers and learning specialists. So even if training or content creation isn’t something you’ve done before, you will have all the support you need to turn your passion into expertise.

Senior Manager, Customer Success

Procore Technologies
Austin
1 week ago
+32
As our Senior Manager of Customer Success, you’ll partner with leadership to establish strategic plans and objectives that deliver against gross and net retention targets for the Specialty Contractor customers while delivering results within budget and on time. In this role, you'll focus on evolving our current processes to scale at hyper-growth speeds while leading and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

Security Operations Specialist

Business Continuity Manager

MongoDB
Remote
1 week ago
+50
MongoDB is seeking an experienced Business Continuity Manager, to manage the implementation and day-to-day functions related to creating and maintaining Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the company. This position will regularly interface with senior management and regulatory auditors.

Tableau Administrator

MongoDB
Remote
1 week ago
+50
MongoDB is looking for a Tableau Server Administrator to join their Data Architecture team. This position requires strong technical acumen, excellent organizational skills, and a passion for building highly-performant solutions. You will be leading administration activities to scale up our Tableau platform to handle large volumes of data from our data lake. You will create and maintain the framework that enables Tableau users to publish, share, manage, and connect to data sources and workbooks, as well as monitor product performance and establish Tableau governance best practices.

Azure Training Architect

A Cloud Guru
Austin
1 week ago
+47
As an Azure Training Architect at A Cloud Guru, your primary focus will be to create advanced training tools in a variety of content mediums that will provide a path of education to our ever growing student base! These courses and materials are made available online through A Cloud Guru's virtual training portal. The courses include (but are not limited to) video lessons, live lab environments, quizzes, study guides and flashcards. Assuring student’s success is of the utmost importance at A Cloud Guru and you will play a huge part in that! This role reports to the Course Development Director. 

Technical Support Engineer - Americas

Plivo
Austin
3 weeks ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Senior IT Manager

Iris Telehealth
Austin
3 months ago
+39
You are a current IT Manager, Systems Admin, or Senior IT Manager and have been responsible for all hardware, software, and IT administration in your organization. You naturally understand how to optimize a corporate IT infrastructure and have loads of experience setting up SAAS platforms from A-to-Z. If you are ready to take a growing organization to the next level, then this is the perfect role for you!

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