Austin Tech Jobs and Startup Jobs

21

NetSuite Administrator

RigUp
Austin
2 days ago
+25
RigUp is changing the way work is done in the energy industry. Each one of our teams exist to move us closer to our north star -- “to empower the people who power the world.” RigUp strives for operational excellence by providing industry leading value to our consultants. RigUp is hiring a NetSuite Administrator that will be responsible for supporting a fast-paced multi-state high growth organization. If you have extensive NetSuite experience, a roll-up your sleeves and get things done attitude, paired with a drive for data accuracy and continuous improvement, this could be the opportunity for you! We’re a team of high-achieving, low ego, detail-oriented problem solvers who come to work every day looking to make a difference in our consultant’s lives. Sound like you? Keep reading.

Tableau Administrator

MongoDB
Remote
3 days ago
+50
MongoDB is looking for a Tableau Server Administrator to join their Data Architecture team. This position requires strong technical acumen, excellent organizational skills, and a passion for building highly-performant solutions. You will be leading administration activities to scale up our Tableau platform to handle large volumes of data from our data lake. You will create and maintain the framework that enables Tableau users to publish, share, manage, and connect to data sources and workbooks, as well as monitor product performance and establish Tableau governance best practices.

Technical Support L1 (2nd Shift)

WP Engine
Austin
3 days ago
+24
As a Technical Support L1, you'll be providing support to our customers primarily using live chat, but also over the phone and via support tickets. You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers.

Executive Assistant

Literati
Austin
3 days ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
4 days ago
+42
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Systems Engineer - Hardware Validation

Technical Support Engineer - Returnship

Senior Network Engineer

IT Business Systems Manager

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Senior IT Manager

Dosh
Austin
3 days ago
+31
Build relationships with technical decision makers, positioning Unity as the key thought leader in the Gaming industry, thus becoming a trusted advisor to the customer. Demonstrate leadership as a technical expert in the use of the Unity product portfolio for the purpose of leading an engineering team that is able to take that expertise into the field (Unity editor and included features). Consult in-depth with developers who are planning or already using Unity. Create adoption of Unity within game development studios not yet using Unity. Enable your team to design, build, and run proof of concepts with prospective customers. Position yourself as a go-to consultative resource and solutions expert for the greater business development team. Support business development partners with technical consultations pre and post sale. Actively seek field based innovations that will take our customers projects to the next level. Provide product development recommendations and technical data to Unity’s R&D and Product Management teams as a strong internal advocate for our customers.

Product Support Engineer

BigCommerce
Austin
5 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert-level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.

Technical Support Representative

Security Operations Specialist

Procore Technologies
Austin
5 days ago
+32
As a Security Operations Analyst on our IT team, you’ll join a matrixed organization with the goal of improving and maturing security management processes. With the support of an exceptional group of colleagues and partners, you’ll assess the impacts of vulnerabilities, develop and implement mitigation plans, and document all findings.

Senior Information Security Analyst

Amherst
Austin
6 days ago
+35
You will be working closely with systems and network engineering, enterprise applications, and software development in designing solutions, performing security reviews, developing strategy, and driving security projects to reduce the risk to Amherst's corporate infrastructure. This is a technical role with the expectation that you are fluent in security tools, system security, secure application design principles, cloud security, compliance, and incident response. You'll be encouraged to keep your skills up to date by attending at least one major training course annually (SANS, etc.), one major security conference (Blackhat, DefCon, etc.), and other events.

Senior Executive Assistant

AWS Training Architect

A Cloud Guru
Remote
1 week ago
+47
Our Training Architects are cloud experts who love sharing their knowledge of and passion for cloud computing with others. They are part technical SME, part coach and are fuelled by a love of learning about the latest cloud technologies. Training Architects make and maintain the content on the A Cloud Guru online learning platform - basically the video lessons, live lab environments, assessments, study guides and flashcards that our students love. They are supported by a dedicated content team that includes content managers, video editors, technical reviewers and learning specialists. So even if training or content creation isn’t something you’ve done before, you will have all the support you need to turn your passion into expertise.

Delivery Operations Manager

Adia
Austin
1 week ago
+35
Your challenge, should you choose to accept: Adia is looking for an experienced Delivery Operations Manager to join our exciting and innovative team. As the leading on-demand staffing platform in the US, a key component to our success is getting our workers to work seamlessly every day. This isn’t as simple as it sounds -- it involves open communication between our Sales, Product, and Operations teams, as well as aligned priorities and keen

Systems Administration- Tools Admin

Q2
Austin
1 week ago
+45
Q2 is seeking a Systems Administration – Tools Administrator to join the Q2 Datacenter Operations team. This individual is responsible for the implementation, configuration, and support of the suite of tools for monitoring of the infrastructure and application environments. This includes the monitoring of network, storage, servers, and proprietary hosted applications and will work with others to design, build, implement and maintain the monitoring configurations needed for their systems, as well as train other personnel on the monitoring tools and how to best use them. 

Incident Response Analyst

IT Systems Architect

Application Support Engineer

Application Support Analyst

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Metasploit Security Researcher

Rapid7
Austin
1 week ago
+24
Help Rapid7 and the Metasploit community work together toward a shared vision for the future of Metasploit Framework and its ecosystem. You will work with a talented global team to develop new modules and payloads for Framework, produce research on trends that pique interest from security practitioners, and make substantial technical contributions to Rapid7’s products organization.

Technical Support Manager

Rapid7
Austin
1 week ago
+24
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Partner with Customer Success Management and other Go-to-Market teams to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs. Develop Global Support team members via active coaching and building career development plans. Work with members of Rapid7’s Customer Delivery Practices to identify opportunities to improve product supportability and the customer experience. Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals. Understanding the importance of team culture and helping to build a team with a “can do” attitude.

Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Sr. Network/Systems Engineer (Azure)

Bright Health
Austin
2 weeks ago
+31
The Sr. Cloud Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Support Engineer - Server

Atlassian
Austin
2 weeks ago
+59
This isn't your ordinary Support Engineer role. If you love solving the deepest and gnarliest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is changing its focus to allow it to scale with the business. We're on the lookout for Support Engineers to join our growing team that is serious about pursuing one goal: Making our customers awesome! Are you the go-to person for technical support when nobody else knows what to do? Do you have relationships with customers where they ask for you by name? Here at Atlassian, we help teams turn ideas into reality with our world-class collaboration tools.

Senior Enterprise Support Engineer

Atlassian
Austin
2 weeks ago
+59
You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Head of IT, Customer Support Technology

Atlassian
Austin
2 weeks ago
+59
We are looking for a passionate and results-oriented Head of IT, Customer Support Tech to join our strong team in Austin. You will be responsible for building and managing Atlassian's Customer Support Technology platforms. The platform enables Customer Support Engineers to efficiently help our customers. The platform provides a fabulous omnichannel experience for our customers.

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