Austin Tech Jobs and Startup Jobs

9

Technical Support Engineer

LogicMonitor
Austin
14 hours ago
+63
The Technical Support Engineer (TSE) is the front-line tech support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming client support issues, the TSE will log and own incoming support tickets from receipts to 100% resolution. The TSE will contribute to the product experience through resolving customer problems, educating users on LM functionality and providing useful solutions within the product to the customer.

Business Systems Analyst, Revenue

Associate Technical Support Engineer

Internal Systems Engineer

IT System Operations Technician

Blackbaud
Austin
1 day ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients.  Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment.  The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

Load 5 more jobs9 jobs at Blackbaud

Technical Account Manager - East Coast

CrowdStrike
Austin
1 day ago
+36
Serve as primary technical contact and augment our customer support teams. Onboard new customers to the CrowdStrike platforms. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices. Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite. Research customers’ technical issues in a timely manner and follow up with recommendations and action plans. Escalate customer issues to management when appropriate. Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed. Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues.

Salesforce Business Analyst

Sr. Incident Response (IR) Consultant

Atlassian Systems Administrator

Desktop Support Technician

Manager, IT Network Engineering

Senior Network Engineer

Systems Administrator

IT Asset Manager

Load 5 more jobs9 jobs at CrowdStrike

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
2 days ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Atlassian Tools Administrator

IT Billing Applications Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Load 1 more jobs5 jobs at Cloudflare

IT Manager

RigUp
Austin
5 days ago
+27
RigUp is hiring a full time IT Manager in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Liquibase Support Engineer

Datical
Austin
1 week ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

IT Integration Architect

UiPath
Austin
2 weeks ago
+34
Understand and analyze integration requirements across enterprise applications' landscape. Leading specific integration projects between different SaaS systems such as: Salesforce, Highspot, HubSpot ,Marketo, Confluence and Microsoft Azure, etc. Provide advice on Integrations projects across; Sales, Marketing, Product and IT divisions globally. Evaluate current or emerging process automation technologies to consider factors such as cost, portability, compatibility, or usability. Develop a deep understanding of the UiPath RPA Platform and its functionalities. Provide professional services in workflow design and issue resolution. Learn and utilize new exciting technologies and how they integrate with UiPath. Collaborate with RPA developers to select appropriate design solutions or ensure the compatibility of automation solutions.

Governance Risk & Compliance Manager

SpyCloud
Austin
3 weeks ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information. Our security team is looking for a Governance Risk & Compliance Manager  We are looking for a creative, diligent, technical, and experienced IT

IT Architect - Integrations Lead

UiPath
Austin
3 weeks ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

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