Operations Manager Jobs in Austin

30

Customer Success Manager, Emerging

Procore Technologies
Austin
2 days ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives as your clients join and grow with Procore. This is not a sales position.

Temporary Wholesale Operations Coordinator Lead

Kendra Scott
Austin
2 days ago
+11
We have an exciting temporary opportunity to support our wholesale channel in Austin, TX. Reporting to our Director of Specialty Sales, the Temporary Wholesale Operations Coordinator Lead will support the Specialty Wholesale department from an operational standpoint to ensure deadlines are being met and goals are achieved while also acting as a liaison between the department and cross functional teams. This role will be a key contributor to the success of the team.

General Manager - Solar, Wind and Renewables

RigUp
Austin
4 days ago
+27
End to end ownership of new acquired business units within RigUp (initial team size of ~30). Development and ownership of the growth strategy for your business unit. Execution of this growth strategy, leveraging aggressive resourcing capabilities. Leverage cross-functional resources to drive aligned value to your business unit, achieving growth goals. Work with sr. product and sr. engineering managers to deliver the highest value solutions to the RigUp user base, while also leveraging internal technical solutions to create a scalable organization. Generate and implement the ideas, solutions, and strategies that continue to make RigUp one of the fastest growing tech companies.

Director Sales Enablement

Salesforce Specialist

LogicMonitor
Austin
4 days ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Customer Success Manager

A Cloud Guru
Austin
4 days ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Manager, Network Infrastructure

Blackbaud
Austin
4 days ago
+38
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class organization optimized for our modern cloud solutions. As a Network Manager in IECO, you’ll lead a team of Network Engineers responsible for our public and private cloud infrastructure. You’ll focus on quality and process while advancing our automation and engineering capabilities to deliver a highly scalable, reliable, secure and performant platform that delights our customers. Also, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

VP of Professional Services

Director, Customer Success - Onboarding & Adoption

Director, Strategic Business Development (eCommerc…

BigCommerce
Austin
6 days ago
+24
This high-performing team leader will build and manage the framework of our partnerships with third-party solutions, will conduct business development to add world-class third party solutions to our platform, and will lead the internal and external partner/partnership enablement across BigCommerce. SBD exists to create merchant value through world-class partnerships and to drive future innovation in revenue generation at BigCommerce. This experienced tech/e-comm/SaaS executive will be challenged with identifying areas of revenue growth through partnerships, working closely with the SBD partnership teams and senior leadership. 

Director, Technical Customer Success (Director, Te…

Rapid7
Austin
6 days ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Director, Business Value and Strategy

CrowdStrike
Austin
6 days ago
+36
CrowdStrike is seeking a Senior Manager to join our Worldwide Sales and Operations Organization and lead our Business Value Program.  The Business Value Program is key to CrowdStrike’s overall sales and growth strategy and is focused on helping our customers/prospects identify, define, and quantify value in implementing CrowdStrike’s solutions.  This critical role will be responsible for developing, growing and running the program.

Director, Global Services Alliances

Manager, IT Network Engineering

Enterprise Solutions Director

DISCO
Austin
6 days ago
+31
As the Head of Enterprise Solutions, you are responsible for aiding DISCO’s clients in maximizing the power of DISCO for their firm-wide rollout. You will aid in the scoping of each implementation with the project team and lead the development of solution automation and workflow development. 

Salesforce Developer

Cloudflare
Austin
1 week ago
+21
About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global

Team Lead, Customer Success Manager

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
1 week ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Executive Director, Customer Operations

Vista Consulting Group
Austin
1 week ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Senior Manager, Digital Experience Optimization

Optimizely
Austin
1 week ago
+13
The Optimization Senior Manager/Manager is a key member of Optimizely’s fast-growing On-Demand Services offering. You’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll help your clients decide what to test and what the best approach would be for testing a given hypothesis. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. Eventually, you’ll review the results of an experiment with your client and help them uncover any business learnings.

Director of Professional Services

Personify
Austin
1 week ago
+12
The Director of Professional Services is responsible for the development and management of a range of client success engagement strategies, tactics, to support the company’s strategic growth and drive the value of Personify products and tools for customers.  Provides a well-rounded client experience background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales, delivery and customer satisfaction.  This role can be located in Austin, Chicago or DC.

Customer Success Manager

Square Root
Austin
1 week ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
1 week ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Macy's + Kohl's Dropship Marketplace Manager

Senior Procurement Operations Manager

Optimizely
Austin
1 week ago
+13
The Senior Procurement Operations Manager will work with many audiences including internal Business Units, Accounts Payable, Legal, Security and FP&A to ensure accurate tracking of expenses throughout various approval flows. This role will also be responsible for supplier onboarding and internal employee training on how employees are to use the procurement system.

Manager, Customer Success

AlertMedia
Austin
1 week ago
+29
Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right candidate will be ready and willing to do whatever it takes to support the team including jumping on customer calls, reviewing emails, and responding to overflow support tickets. Responsibilities also include reviewing and enhancing current onboard training materials and operational efficiencies for our team as we engage with customers to ensure they are using their AlertMedia account to the fullest potential. 

Pricing Director

AlertMedia
Austin
1 week ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

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