Learning Delivery Manager
1 week ago
Report to the Senior Director of Learning Delivery and oversee a team of Learning Professionals.
Mentor, train, coach and develop Learning Professionals for performance improvement, career progression and high quality, consistent delivery of learning programs throughout GoDaddy.
Be responsible for ensuring each facilitator is consistently evaluated and provide them with individualized coaching plans for improvement and growth.
Conduct 1:1’s on a bi-weekly basis with all Learning Professionals individually to build more effective communication, bring focus to alignment of activity and outcomes, understand training and development needs, and to provide insight for the improvement of individual performance.
Hold weekly staff meetings to continuously communicate mission goals, objectives and outcomes.
Drive sales performance objectives through working with guides on the phones and ensuring learning professionals are highly skilled in driving sales, closing sales and coaching guides around techniques and sales skills.
Be a visible leader of facilitation and coaching across GoDaddy, including travel as much as 10%.