Austin Tech Jobs and Startup Jobs

41

Director of Member Support

Sana
Remote
17 hours ago
+33
We are looking for a passionate, data-driven, and empathetic person to join us to lead our member advocate team. In this role, you will be responsible for delivering the member experience of our future, providing simple yet impactful interactions with humans and technology -- all while personalizing the experience, maximizing engagement, and driving outcomes that truly matter to our end users. Success will be measured through member engagement, customer satisfaction, net promoter score, and our ability to meet and exceed customer support SLAs. All while enhancing the daily lives of our members, customers, and team. If you are looking for a job, this isn’t it. If this feels like a calling, keep reading.

Sr. Software Engineer - Developer Experience

Bright Health
Austin
1 day ago
+31
Build smooth and efficient processes via automation or internal tooling to empower developers as they ship code through the software development lifecycle. Work with our primary stakeholders, Bright Health software engineers, to craft solutions to remove friction in shipping code. Evangelize built solutions so that developers are aware of the improvements they can use in their own workflows, either via written documentation or live demonstrations. Scour the rest of the software development landscape to bring best practices and proven tools/technologies to our own organization.

Information Security Analyst

Bright Health
Austin
1 day ago
+31
Working as part of the Information Security team within the Technology office at Bright Health, the Information Security Analyst will report directly to the Director of Information Security and will be responsible for leading day to day IT compliance, data governance, and assisting with audit activities (internal and external). The role will include primary responsibility for defining, creating, and managing IT and organizational policies and standards in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

Sr. Cloud Systems Engineer (Azure)

Bright Health
Austin
5 days ago
+31
The Sr. Cloud Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

Product Marketing Manager

Sana
Austin
6 days ago
+33
Sana is in search of a Product Marketing Manager to help build its Marketing dream team from the ground up. The role will work with our Demand Generation function to accelerate growth in all phases of the Marketing & Sales funnel by mapping our customer journeys and developing content that addresses the needs of each stage. The right candidate will have several years of experience in B2B marketing, have built great relationships with both Product and Sales teams, love mapping customer journeys and creating compelling content. You will have no trepidation about calling customers and prospects to get the feedback you need to fully understand those journeys and the content needed to serve them. You love winning, have a positive attitude, and motivate those around you to do their best work.

Sr. Director, Market Implementation

Bright Health
Remote
6 days ago
+31
Successful candidates will have a proven track record of succeeding in fast-paced and complex client-service settings. You anticipate what might go wrong and proactively optimize solutions to consider needs of multiple stakeholders. You consistently listen before acting; lead with accountability; and engage with an attention to detail. Your colleagues and clients recognize you for leading with empathy, collaborating with influence, and coaching engaged teams to achieve measurable results.

SDR

Vetstoria Inc.
Austin
1 week ago
+19
Previously based in the UK, Sri Lanka and Australia, Vestoria opened the US office in Austin, TX and is looking to build on initial success and the founding team members to grow our  US market presence. We are looking for experienced SDR candidates to engage the market and create sales opportunities to fuel our success. You’ll be joining the founder members of the US office, on the front lines of building our success, and you will be recognized as such.

Senior Product Manager

Bright Health
Austin
1 week ago
+31
Bright Health’s Product team will support the definition and creation of products for Bright Health Plan, Bright Health Care and Bright Health Intelligence. This position will work with stakeholders across the company to distill common needs, define executable requirements, and build useful features. Collaborators will include fellow product owners, business analysts, market managers, contracting leads, operations, clinical, engineers and database architects as needed to support the full life cycle of product development. Technical platforms and infrastructure are critical to realizing our mission, and in this role will play a leading role in determining how best to use technical resources to support Bright Health’s efforts to revolutionize the payer industry.

Senior Software Engineer (Front-End or Full Stack)

Wheel
Austin
1 week ago
+19
About Wheel Wheel is building the leading platform for virtual care. Our mission is to change the way healthcare works by putting clinicians first, because happier clinicians make healthier patients. We use technology to help clinicians be more effective, improve outcomes for patients, and help our clients provide game-changing telehealth to their customers and employees. We’re headquartered in Austin, Texas, and recently named one of Built In

Software Engineer

Sana
Remote
1 week ago
+33
Tackle complicated projects to make health insurance work better for our members. Automate insurance claims processing. Build internal tools to support our operations team. Enhance our testing, monitoring and continuous deployment infrastructure. Help keep sensitive medical data safe and secure. Work with our operations team to build out a roadmap for new features.

Senior Software Engineer, Full-Stack

Sana
Remote
1 week ago
+33
Tackle complicated projects to make health insurance work better for our members. Automate insurance claims processing. Build internal tools to support our operations team. Enhance our testing, monitoring and continuous deployment infrastructure. Help keep sensitive medical data safe and secure. Work with our operations team to build out a roadmap for new features.

Sales Development Representative

Sana
Austin
1 week ago
+33
We are looking for a charismatic and hard-working person to fill an entry-level sales position. You will work closely with our experienced sales team members to develop lead lists, build relationships with potential customers through calls and emails and set appointments for interested leads with account executives. We are a small team growing fast - you’ll get to help build an operation from the ground up under the guidance of people who have done it before. It will be hard work, but it will also be a lot of fun!

Member Advocate

Sana
Austin
1 week ago
+33
Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps. Assist members with issues around their care journey - whether it’s finding a provider, helping with claims issues, or referring them to expert clinical care managers. Give feedback to the product team about member support issues so they can design better experiences. Generally strive to make sure members feel taken care of and love our service.

Account Executive

Sana
Austin
1 week ago
+33
Successfully build and manage a pipeline to hit monthly sales targets. Conduct phone calls with qualified prospects set for you by the Sales Development team. Keep your CRM up to date and accurate for sales management and reporting purposes. Supplement Sales Development team with your own prospecting. Learn and maintain in-depth knowledge about our product and the health insurance industry. Help new clients through the onboarding process once they sign up. Provide feedback to the product team on how the product should develop to better meet partner & customer needs. Learn a lot, work hard and be around really smart, passionate people looking to make a difference!

Lead Software Engineer

Bright Health
Austin
2 weeks ago
+31
Collaborate directly with product managers, UX researchers, and designers to define and implement solutions for our digital properties. Lead and contribute to the design, development and implement systems, full-stack applications and/or websites related to the healthcare insurance industry. Lead and contribute to all aspects of the product stack. Lead and build the development of integrations with outside/third-party systems as needed. Collaborate with teammates on technical design, work estimation, and implementation of new features. Stay on top of bug and task management using JIRA or similar. Lead and contribute to the continuous improvement of the team's productivity, culture, and code quality. Review team member's code to identify and remediate bugs quickly. Create documentation and processes for teaching or lead learning sessions with other engineers as needed. Act as a knowledge base for other engineers. Mentor engineers at all levels of their careers to improve skills, code quality, and best practices. Other duties and responsibilities as assigned.

Sr. Software Engineer - Data Platform

Bright Health
Austin
2 weeks ago
+31
A Senior Software Engineer is responsible for implementation and delivery of backend services and data platform frameworks. They will leverage PaaS and IaaS cloud offerings to build services that support data management, infrastructure, AI services, and industry interoperability. They should contribute to projects and development efforts using agile methodologies

Pricing Operations Manager

Sana
Austin
2 weeks ago
+33
Ensure the timely and accurate delivery of quotes for new business and renewals, consulting with our underwriting team, technology partners, and reinsurers as necessary. Manage and improve multiple operational workflows related to preliminary quotes, final quotes, claims experience rating, facultative approvals, and renewal quoting. Work closely with our Sales and Customer Success teams to ensure best practices are followed, to develop training materials, and to manage escalated pricing issues with the right blend of judgment and data-driven decision making. Think creatively while using our business intelligence tools to build scalable processes so our team and company work more efficiently. Partner with our product team to develop new features to support scalable operations.

Sr. Manager Engineering

Bright Health
Austin
2 weeks ago
+31
The Sr. Engineering Manager is responsible for leading the team of engineers on a day-to-day basis. The Engineering Manager ensures that projects are being completed on time and meet product / project expectations. A team of engineers looks to the Engineering Manager for process, trouble-shooting, mentoring, and technical expertise. The Engineering Manager will be the point person for Product and Project Managers looking to assign a project to a developer.

In-house Front-End Developer

Giddy
Austin
2 weeks ago
+10
ABOUT US:  We’re Giddy, a men’s sexual health and wellness company. Our flagship product is an ED device called Eddie, which is an FDA Registered Class II medical device. But we are so much more than that, as we also excel in creating content that’s aimed at improving the sexual health and wellness of men and their partners. Qualifications: Approx 5 yrs experience building fast loading, responsive websites with a mobile-first approach using:

Director of Engineering

Sana
Remote
2 weeks ago
+33
Sana is seeking a Director of Engineering to help scale its growing team of engineers. As Director of Engineering, you will be responsible for planning and monitoring work schedules to keep projects on track, implementing processes to improve developer efficiency, hiring great engineers, and taking an interest in the professional development of your direct reports. Close collaboration with Product/Design (not to mention all other departments) will be exceptionally important, as well.

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