Austin Tech Jobs and Startup Jobs

CrowdStrike is looking for a Senior Software Engineer to join our growing Engine and Content Development (ECD) team, with a focus on cloud-side development. We're looking for smart people who want to be challenged and take ownership of what they build. ECD is involved across the entire product line and you’ll work closely with other groups across the company. As a senior engineer in the ECD team, you’ll help ensure that our cloud environment does its job in protecting customers from breaches. Today, that means supporting millions of events per second, and storing and reasoning over terabytes of data. We’re not slowing down, and tomorrow’s challenges will be even bigger. You’ll be thinking about how to build high-quality systems that scale cleanly and reliably, and then implementing those ideas primarily in Go (and also some Python). Prior experience with Go is not required, but will be helpful.

Support property managers by providing excellent service via phone and/or e-mail contacts. Educate users in all functions and features of our product line. Be the customer’s primary point of contact, build positive rapport and communicate appropriately until the issue is resolved and the customer is satisfied. Help to analyze and identify issue severity levels and follow appropriate procedures for various types of customer situations. Advocate for customer needs by suggesting customer experience improvements. Meet appropriate productivity and quality levels in support of world-class service standards. Assist with process and knowledge base documentation as needed to help further the team’s overall knowledge in support of customers. Moderate supervision needed; demonstrates initiative to handle most tasks independently.

As an Analyst you will be dedicated to one of Medallia’s largest clients applying the ins and outs of managing complexity, meeting high expectations, and overcoming some of our toughest challenges. This is an opportunity to be embedded with a critical client for an approximate 24 month term, subject to change depending on the needs of the business, and to grow your expertise and enterprise software knowledge base. Responsibilities vary from designing and implementing our software to enhancing and managing live accounts.

As a Senior Analyst you will be assigned to multiple projects and accounts depending on our need and your interests and expertise. The assignments vary from designing and implementing our software for new customers to enhancing and managing live customer accounts.

The Product Marketing Manager will develop messaging, positioning and technical content for Ping's identity and access management products. This role requires a combination of technical/software knowledge to obtain a deep understanding of our products, combined with the marketing skills to effectively communicate product capabilities and benefits across a wide variety of asset types. The Product Marketing Manager will provide sales tools and enablement for our global sales force, coordinate product launches, and successfully execute marketing campaigns in collaboration with Ping's Demand Generation team. This is a fantastic opportunity to develop your skills as a Product Marketer for a fast growing, enterprise software platform. This candidate will report to the Director of Product Marketing.

If you are an agile, highly motivated, performance-oriented software engineer, our SecurityIQ Performance & Sustaining team is the perfect place for you to grow and evolve. Join our exclusive team of performance expert developers enjoying an innovation-driven, early-stage start-up atmosphere where you can stand out and make a difference. Dive into the fascinating world of Cyber-Security, Content, Behavioral Analytics, Un-Structured Data and Access Management while pushing state-of-the-art technologies such as AWS and Elasticsearch to their limits.

RetailMeNot Rx Saver is expanding our marketing efforts and searching for a Content Marketing Manager to join our newly created team in beautiful downtown Austin. You will play a critical role in the creation, optimization and distribution of content to drive awareness, trust and adoption of the Rx Saver site and mobile app. Our dream candidate thrives in a startup culture, possessing strong communication and writing skills, excellent problem-solving skills, a deep understanding of our target audience and an undeniable eye for detail. You will play a key role in helping us execute our strategy to drive customer acquisition and customer retention while building brand affinity and loyalty.

We’re looking for a Senior Program Manager, App Localization to join our passionate team dedicated to bringing Procore’s offerings and experience to international markets. As the Senior Program Manager, App Localization, you’ll work cross-functionally with Product, Engineering, Marketing, Customer Success, Linguists, Legal, and Design teams. You’ll own the localization strategy, projects, schedules, and quality for R&D, and guarantee the successful launch of the Procore experience internationally.

Pre-Sales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using MongoDB. Our team is made up of seasoned software architects, entrepreneurs and developers who take direct responsibility for customer success, including the design of their software, deployment and operations. As Manager for Solutions Architecture, you will grow and manage our Solutions Architects team across the region; you'll work closely with our sales leaders to define, improve and execute our sales strategies in the enterprise market; and you'll play a key role in driving the business forward by developing our pre-sales practices.

Chive Media Group is looking for a kick ass Marketing Specialist to help take our digital media marketing team to the next level. As our Marketing Specialist, you will manage all of theCHIVE's marketing channels and continue to optimize and grow those channels with the main goal of growing theCHIVE's fanbase. Chive Media Group's business is split between Media and eCommerce and this role focuses 80% of their time on media while working in concert with the eCommerce Head of Marketing to sell Chivery products via the media website.

Prepare, edit or format course outlines and content, ensuring it meets the expectations of business stakeholders and is easy to understand. Proofread, revise and edit content, ensuring accuracy related to industry regulations and correct errors in spelling, punctuation or syntax. Develop activities and/or assessments for the courses, in accordance with industry standards and regulations. Maintain editorial calendar and ensure timely submission of required tasks. Other duties as assigned.

Shopgate is seeking a Recruiter with a successful track record of building teams in a fast paced startup environment. This role will work with our Head of People Operations and be responsible for sourcing, screening, and scheduling across technical and non-technical roles.

ClearDATA is looking for a Security Engineer to ensure our current hosted offerings are implemented with the highest security standards capable. The Security Engineer will be responsible for support of the day-to-day security operations. This includes supporting and maintaining a range of information security products that monitor and provides compliance across all customer and internal infrastructure. They will work with the other Operational entities to coordinate and facilitate the compliance of ClearDATA security policies and procedures. They will take direction from the Support Managers, and work jointly with other Security Engineers. They will participate in customer provisioning meetings with regards to security services and how it fits into the overall solution for customers. This role works closely with the security analyst as part of the CIRT team during security incidents.

As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Intro We’re a company founded by engineers, comprised of engineers, building the world’s largest cloud learning and transformation platform with a bold mission – giving individuals and businesses the chance to change their trajectory. Our fun and engaging courses have helped 750,000+ engineers learn to cloud, and we’re just getting started. Working at A Cloud Guru We’re a smart, quirky, tight-knit team who’s passionate about our purpose, who

The Customer Success Representative is responsible for developing and managing LogicMonitor's post-sales relationship with designated Primary Market Pool Accounts. The Customer Success Representative role will be highly transactional, servicing a large number of primary and starter package accounts through a variety of communication and outreach campaigns. The goal of the Customer Success Representative will be to increase overall long term value and customer satisfaction ratings for assigned accounts, while at the same time identifying accounts with potential to grow into the Major or Strategic markets. TheCustomer Success Representative will assume full account ownership of all starter package accounts, thereby allowing the Customer Success Managers to increase engagement frequency with higher-value Major and Strategic Market Accounts

As a Senior Software Engineer, you will be responsible for building rich and interactive web applications that help our customers manage their eCommerce sales. Responsibilities include: Develop, evaluate, update, and maintain ShipStation’s applications. Own development projects and modules. Responsible for delivering projects end-to-end on production. Mentor other engineers on the team by giving technical guidance and code reviews. Enjoy creative freedom in a start-up environment that embraces new technologies.

Chive Media Group is looking for a Junior Video Editor to curate video content for a rare, life-style of the rich and famous channel on Atmosphere TV called Rare TV. Atmosphere TV is a new DOOH platform that's beginning to change the media space as we see it today. Candidates must have strong video instincts and be extremely competent with Adobe Premiere and the Adobe Creative Suite. Must be organized, efficient at managing your time across multiple projects, and focused on deadlines.

As an Account Executive at A Cloud Guru, you'll be responsible for closing new business deals and for accelerating the net-new customer sales cycle. This is a high impact role in our team that is perfectly suited for an experienced AE who is relentlessly optimistic, genuinely curious, and who deeply believes in delivering awesome customer experiences. We move at lightning speed and have loads of growth opportunities for people who thrive working in a fast-paced startup environment!

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a "Best Place to Work" in 2018 is looking for a Senior Enterprise Account Executive to join our growing sales team. In this role, you will drive sales revenue by acquiring new high value, enterprise clients by showing