Austin Tech Jobs and Startup Jobs

278

Software Developer

CCC
Austin
1 day ago
+35
Design, develop and sustain testable, reusable and versioned data pipelines code to provide a highly reliable data to internal customers. Identify critical areas of code and write unit tests to achieve a 100% unit test coverage. Focus on automation and incremental progress of improvement of systems. Understanding of data converting from various formats such as CSV to json formatting.

Associate Software Developer

CCC
Austin
1 day ago
+35
Design, develop and sustain testable, reusable and versioned data pipelines code to provide a highly reliable data to internal customers. Identify critical areas of code and write unit tests to achieve a 100% unit test coverage. Focus on automation and incremental progress of improvement of systems. Understanding of data converting from various formats such as CSV to json formatting.

Senior Software Engineer

CCC
Austin
1 day ago
+35
•    Design, develop and sustain testable, reusable and versioned data pipelines code to provide a highly reliable data to internal customers. •    Identify critical areas of code and write unit tests to achieve a 100% unit test coverage. •    Focus on automation and incremental progress of improvement of systems. •    Understanding of data converting from various formats such as CSV to json formatting.

User Interface

CCC
Austin
1 day ago
+35
You will create and maintain web pages, frameworks, unit tests, as well as analyze and close out defects. Additionally, you will be asked to configure and maintain environments for development and testing. You will work closely with other developers, product owners and QA team members.

Accounts Receivable Specialist

AlertMedia
Austin
2 days ago
+38
The Accounts Receivable Specialist will take ownership of several facets of AlertMedia’s financial accounting operations. The right candidate will be determined to achieve effective and seamless support of business operations, including timely and accurate customer billing, responding to internal and external business inquiries and collaborating with internal teams to meet company goals.

Principal Software Engineer, Account Management Pl…

ThousandEyes
Austin
2 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Senior Software Engineer, Account Management Platf…

ThousandEyes
Austin
2 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Senior User Experience Researcher

GoDaddy
Austin
2 days ago
+28
A senior role with proven track record of research delivery with skill and professionalism. A Senior Usability Engineer will align not only with an allocated product/suite but with a company initiative to work on the bigger picture. Will need to be a UX Research advocate and evangelist known throughout the company.

Customer Success Manager (Texas)

Medallia
Austin
2 days ago
+49
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

User Success Specialist - Phone Speciality

ShipStation
Austin
2 days ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist

ShipStation
Austin
2 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

SaaS User Success Specialist

ShipStation
Austin
2 days ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Social Media Coordinator

Khoros
Austin
2 days ago
+58
Khoros is seeking a Social Media Coordinator to add to our growing professional services team. From community moderation and content development to social data analysis, the Social Media Coordinator will play a pivotal role on project teams at Khoros. The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is

Senior Financial Analyst; Global Care

GoDaddy
Austin
2 days ago
+28
The GoDaddy Finance team is looking for a Senior Financial Analyst to join our fast-paced team. As a Senior Financial Analyst for GoDaddy, you will be responsible for supporting GoDaddy’s Global Care organization. Your focus will be on modeling, tracking, and understanding the business drivers, as well as assisting with the annual budgeting process and ad hoc requests. You have a thirst for knowledge and love using your analytical tools and skills to help the business take decisive action on unique problems.

Sr. Software Engineer

SailPoint
Austin
2 days ago
+34
The IdentityNow team is looking for a performance analyst / engineer to help us improve the speed and capabilities of our software product.  The performance analyst / engineer works in our Engineering group in Austin to load test, quantify, and propose patches and architectural improvements to how the IdentityNow stack operates.  The aim is to minimize transaction times, minimize network latencies, minimize back-end operations, and expand the concurrency capabilities of the system.

Software Engineering Manager, IdentityNow (Austin,…

SailPoint
Austin
2 days ago
+34
As an Engineering Manager you will lead multiple  teams of talented software engineers and work closely with Product Managers, Designers, Architects, Quality and DevOps engineers, and other Engineering Managers to continuously deliver value to our customers.

Compliance Program Manager

SailPoint
Austin
2 days ago
+34
This position helps ensure that the company remains in compliance with SaaS industry regulations and certifications.  This position reports to the Compliance Director and works with various organizations at the company to help implement and maintain standards, policies, plans, processes, procedures, and other activities as required to meet corporate regulatory requirements.  This position will manage compliance projects, tracks compliance activities, develops reports, tracks metrics, conducts testing of internal controls, and performs internal self-assessments and audits.  This position will occasionally interface with Third Party Assessment Organizations and certification Project Management Offices in support of external assessments and audits.

Sales Engineer

SecureLink
Austin
2 days ago
+35
The Sales Engineer is responsible for the most critical moment in our sales process – demonstrating our product to prospective customers in a way that captivates, engages, and maps our solutions to their specific business problems. The sales engineer develops the SecureLink product narrative, and serves as an escalation resource for technical questions. Day-to-day responsibilities include:

Sales Engineer Manager

SecureLink
Austin
2 days ago
+35
The Sales Engineer Manager is responsible for leading a team that commands the most fragile moment in our sales process – demonstrating our product to prospective customers in a way that captivates, engages, and maps the value of our solutions to their specific business problems. The Sales Engineer Manager develops the SecureLink product narrative, and serves as an escalation resource for technical questions for the sales organization. Day to day responsibilities include:

Sellbrite Onboarder

GoDaddy
Austin
3 days ago
+28
Receive new customers from Sales and understand individual business objectives. Explain the Sellbrite system to new customers and train them on functionality in phone/screenshare training sessions and via chat/email support. Design individual Sellbrite workflows based on customers' business objectives. Hand off customers to Success Team / Support Team once onboarding is complete. Create Onboarding content (Help Center articles or videos, macro answers, etc). Provide support via chat or email to the customer, and accompanying support via phone when necessary. Provide technical/product support for the Sellbrite product. Handle escalated incidents through our ticketing system Intercom, or phone. Create/track JIRA tickets when necessary for bugs, and ProductBoard for Feature Requests. Assist in providing a conduit of communication between the Sellbrite teams (customer success, customer support, onboarding) when needed. Be well versed in Intercom, JIRA, and the Sellbrite standalone product.

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