Austin Tech Jobs and Startup Jobs

28

Senior Quality Assurance Engineer

TrendKite
Austin
13 hours ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Customer Support Manager

TrendKite
Austin
2 days ago
+20
We are looking to hire an experienced Customer Support Manager to lead a team of account architects who provide post-sales support for existing customers. Account architects support customer issues such as optimizing dashboards, creating new boolean search queries, and answering basic to advanced questions about the platform via email-based tickets. The manager will be expected to own performance metrics and KPIs, address any escalations, develop and refine processes, and provide career development to the team.

Sr. Recruiter

TrendKite
Austin
2 days ago
+20
TrendKite is looking for an Sr. Recruiter with a successful track record of hiring great talent within high-growth technology environments. We're looking for a Senior Recruiter with a successful track record of hiring great talent within a high-growth, technology environment. Senior recruiters are part of the People team and work directly with Hiring Managers to source and attract the best and brightest talent.

Full Stack Software Engineer

CognitiveScale
Austin
2 days ago
We are looking for a person who: Has strong footing on technologies / components / concepts powering full-stack capabilities for developing and deploying Cognitive (AI) Solutions Has a passion for designing / developing elegant software solutions within time constraints in an agile environment Has a passion for learning - continuously building new skills Has a strategic point of view - a system thinker that keeps the customer success in mind throughout the project lifecycle Has strong collaborative skills coupled with ability to question

Technical Delivery Team Lead

CognitiveScale
Austin
2 days ago
As a Technical Lead on our Delivery team you will be responsible for architecting and implementing solutions in Cortex5 based on clients’ requirements. This involves analysis, planning and technical expertise to implement a solution that will meet business needs and client commitments. As a technical expert, you will provide guidance as well as hands on execution of technical components and solutions. Additionally, the Technical Lead works with the product team leads to review and analyze current Cortex5 features and its ability to support strategic objectives of the client.

Machine Learning Engineer

CognitiveScale
Austin
2 days ago
Analyze complex data from various sources to build next-generation ML systems Assist the engineering and operations organizations in integrating and deploying your solutions Estimate the effort involved and skills needed from a machine learning perspective for a specific customer engagement Able to learn industry processes and incorporating them in the solution Maintain high standard of quality and adhere to best coding practices. Coordinate and work collaboratively with remote teams to ensure smooth delivery Be responsible for measuring and optimizing the quality of your algorithms

Senior Front End Software Engineer

CognitiveScale
Austin
2 days ago
Has strong footing on technologies / components / concepts powering full-stack capabilities for developing and deploying Cognitive (AI) Solutions. Has a passion for designing / developing elegant software solutions within time constraints in an agile environment. Has a passion for learning - continuously building new skills. Has a strategic point of view - a system thinker that keeps the customer success in mind throughout the project lifecycle. Has strong collaborative skills coupled with ability to question.

HR Business Partner

TrendKite
Austin
3 days ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Associate Account Executive (Austin)

TrendKite
Austin
5 days ago
+20
Own an end-to-end inside sales cycle from prospecting to close. Confidently outbound cold-call into target companies, identifying key decision makers and influencers. Set and execute strong product demos weekly. Manage personal pipeline and effectively articulate progress to key sales goals: know your business. Represent TrendKite's culture and values in all client conversations. Hit and exceed quarterly sales quotas.

Marketing Director

Renee Rouleau Skin Care
Austin
5 days ago
We have built an incredibly loyal customer base and are now looking for a self-starter to build and lead the marketing team, introducing our brand to an even larger audience of devotees. As a brand, Renée Rouleau has a fantastic story to tell and the Marketing Director will develop content and launch campaigns to get this story out into the world. We are looking for a confident, strategic leader who can translate big ideas into detailed roadmaps and lead a cross-functional team to execute on a plan. The ideal candidate is a resourceful, talented communicator and an assertive project manager with a mix of creative, analytical and technical skills.

Office & Employee Experience Coordinator

TrendKite
Austin
6 days ago
+20
Be the heart of TrendKite and the culture champion. Manage internal needs ensuring appropriate and timely execution of service requests such as facilities/maintenance issues and office supplies (we're open to letting you develop the request process). Play a huge role in creating a fantastic, engaging, five star experience for your teammates, clients, and office guests. Oversee contracts and relationships with vendors who support day-to-day maintenance (e.g., Catering, Cleaning, etc.). Tackle space planning for all teams including coordination and execution of all internal office moves. Assist in new hire onboarding to ensure all administrative tasks are executed in a timely manner and new hire materials and tools are in place. Assist in planning and execution of external recruiting and company promotional events.

Customer Support Representative

TrendKite
Austin
6 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Associate Product Manager, Data Platform

TrendKite
Austin
6 days ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Account Manager, Enterprise

TrendKite
Austin
6 days ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
6 days ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Business Development Representative

CognitiveScale
Austin
1 week ago
As a Enterprise Business Development Representative, you are responsible for prospecting, nurturing, qualifying, and generating new qualified leads to support CognitiveScale’s Client Executives. While carrying a quota, you will work closely with the Marketing and Sales teams to target and develop new business relationships within the strategic markets we have defined. This will be done primarily through email outreach and telephone calls, and will be coordinated with various campaigns and events.

Sales Development Representative (Austin)

TrendKite
Austin
1 week ago
+20
What we do: TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals.

Market Development Representative (Austin)

TrendKite
Austin
1 week ago
+20
We build digital PR software for communications, PR and marketing professionals. Digital PR is an exciting, dynamic space with tremendous growth potential. As PR becomes increasingly digital, the entire industry is evolving very quickly, and we’re here to help our customers stay ahead of those changes.

Machine Learning Leader

CognitiveScale
Austin
1 week ago
Effectively lead, motivate, and scale a highly talented machine learning team doing applied research and development. Lead the development of AI accelerators and infrastructure requirements for our platform. Align with peers in sales, marketing, customer success, and engineering teams to make sure our AI capabilities are delivered to the market in the most effective way. Work with our customer success team to estimate the effort involved and skills needed from a machine learning perspective for a specific customer engagement. Design and champion best practices and processes that drive organizational excellence. Handle team coordination and management tasks such as project assignments, defining team member business objectives, operations, etc..

Accounts Receivable Coordinator

TrendKite
Austin
1 week ago
+20
Process incoming client payments. Read contracts and process invoices accordingly. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Facilitate payment of invoices due by sending bill reminders and contacting clients. Generate financial statements and reports detailing accounts receivable status.

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