Austin Tech Jobs and Startup Jobs

Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Learn the ins and outs of Arrive’s accounts from their accompanying sales reps. Become an expert on different Transportation Management Systems. Schedule appointments and input shipment details for all related loads. Update internal & external portals with shipment details as needed. Communicate daily with customers and related facilities to ensure needs are being met. Track the progress of each shipment and communicate updates to all related parties. Field all customer inquiries regarding shipment status. Collaborate with sales representatives to ensure accounts are being appropriately serviced. Serve as the main point of contact for the above responsibilities on Saturdays & Sundays!

As an Account Executive at Arrive, you will be a part of a growing team designed to support the operations of shippers in our network. You will take ownership of the daily operations for our customers and will represent Arrive as their main point of contact. The ultimate goals in this position are to build trust, strengthen relationships, and identify opportunities for continued partnership with these customers. If you have a passion for account management and customer service, we cannot wait to meet you!

The Services Solutions Consultant works closely with Project Managers, Implementation Consultants, Form Builders, Developers (and other resources as needed) to assess, design and implement SSG's largest and/or most strategic customers. The primary responsibility of the Services Solutions Consultant is to design the vision and detailed design the solution that meets the customer's complex requirements taking into consideration interfaces, data migration, customizations, and other diverse elements of the total solution. This role will establish, use, and educate others regarding best practices in the application(s). This role is responsible for the overall customer-specific solution's quality, scalability and usability, providing oversight for the design of an enterprise system that meets and exceeds customer expectations. Services Solutions Consultant are expected to acquire and maintain expertise in the full suite of ETO and/or Apricot products, modules and features such that new, creative and previously unchartered paths to achieving customer requirements are pursued. Architects will serve as key team members for major implementation projects, with oversight responsibility for the work of a group of Implementation Consultants.

We are looking for a Marketing Programs Specialist on the Demand Generation team at Khoros. Demand Generation is responsible for generating quality leads by creating and placing marketing messages that stand out amongst the noise and clutter in the customer experience software space. This is a dynamic, highly trending space where enterprise brands are looking for help on how they can not only meet but exceed their customer's expectations in order to retain and earn their loyalty. That's our mission at Khoros and what we help our customers do -- create customers for life.

Positioning – create compelling messaging for technology and services that creates value for our target audiences, clearly articulates our differentiation, and ensures consistency of messaging across touchpoints. Evidence – guide creation of the best proof points and stories to support our positioning. Campaigns and Content – partner with Marketing to strategize and create targeted demand generation campaigns, content (blogs, eBooks, datasheets, whitepapers, etc.), and market offers. Field Enablement – train and enable customer-facing teams to sell Khoros Services effectively. Roadmap Webinars - coordinate product roadmap webinars in partnership with the Product team to share our innovation story. Pricing - monitor market signals and support pricing adjustments across all solutions and Services. Other strategic projects in partnership with the Khoros Marketing team.

Khoros is looking for an exceptional Senior Product Marketing Manager for our Digital Care Solution. In this role, you will drive the go-to-market strategy and execution for product launches, you will be the company expert on the digital care market and buyers, and you'll create programs that accelerate sales and drive category leadership. We are looking for someone with B2B product marketing experience who thrives in a fast-paced startup culture. You will be responsible for communicating the value of our product innovation to the market and to our field. If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you.

RigUp is hiring aLearning Partner on the People & Organizational Development team that will partner with a business unit to uplevel performance through targeted learning initiatives. This position focuses on growth at the team and individual level, understanding department and role-specific learning needs and responding in kind. Our ideal candidate is someone who has a passion for connecting with people and helping them grow, a proven track record of creative problem solving for learning solutions and isn’t afraid to roll up their sleeves and get the job done. Sound like you? Keep reading.

REX is looking for a motivated and energetic Inside Sales Specialist to join the Client Success Team. This individual will build relationships and generate excitement about REX with prospective clients. Success will be measured based upon number of appointments scheduled, quality of communication, and client satisfaction.

The Senior Front-End Software Engineer will be directly responsible for designing, developing and unit testing code. Qualified candidates will demonstrate immediate applicable technical aptitude as well as a propensity for learning new tools and techniques quickly in a fast-paced environment. Excellent candidates will be responsible for leading development effort within the team with new feature development and other product enhancements while staying aligned with the Product and Architect Teams to ensure all-around product quality.

The Senior Front-End Software Engineer will be directly responsible for designing, developing and unit testing code. Qualified candidates will demonstrate immediate applicable technical aptitude as well as a propensity for learning new tools and techniques quickly in a fast-paced environment. Excellent candidates will be responsible for leading development effort within the team with new feature development and other product enhancements while staying aligned with the Product and Architect Teams to ensure all-around product quality.

We are excited to welcome an experienced Inside Account Executive to our team in Austin! In this role you will be responsible for full cycle sales of add-on features and stand-alone products. This is an ‘end to end’ AE role where you will function as both prospector (SDR) and close (AE). There will be a high volume of outbound calls and emails varying in degrees of warmth. You’ll be tasked with helping customers discover pain points in their businesses that they may not have known existed and also run discovery, demo and closing calls. 

The Senior Front-End Software Engineer will be directly responsible for designing, developing and unit testing code. Qualified candidates will demonstrate immediate applicable technical aptitude as well as a propensity for learning new tools and techniques quickly in a fast-paced environment. Excellent candidates will be responsible for leading development effort within the team with new feature development and other product enhancements while staying aligned with the Product and Architect Teams to ensure all-around product quality.

Design, develop, and deliver front end web application components for a distributed system. Code consistent, efficient, maintainable, and scalable UI components. Create proof of concepts and prototypes, as well as maintain existing applications. Research and learn new technologies, frameworks, and best practices.

Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

You are a tech-savvy multi-tasker who can handle and deliver on competing priorities and deliverables. Your can-do attitude inspires your team and your speed in accomplishing tasks helps you thrive in a fast-paced, evolving environment. Your incredible attention to details enable you to identify and resolve problems quickly while you gather and analyze information accurately. You are a technically competent Bookkeeping Manager and comfortable utilizing various accounting softwares to perform your job. Your superior communication skills enable you to get your point across completely and effectively. Your adaptability and resourcefulness to drive results create a direct impact in all areas of ScaleFactor, now and in the future.

We're looking for talented Cloud Account Executives who will be responsible for both driving consumption across our self-serve cloud customers as well as closing new business within assigned accounts. The Cloud Account Executives will nurture and drive increased adoption and expansion within existing customers, as well as sell to new customers. The Cloud Account Executives will work cooperatively with internal departments to improve the velocity of business and to create solutions that serve the best interests of our customers at MongoDB. Join a growing sales team with tremendous upside for growth. We value high aptitude and great attitude over experience, so if you feel like you are the right fit for this dynamic team, please contact us.

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