Austin Tech Jobs and Startup Jobs

This role is designed to serve as an important member of the growing Revenue Accounting team, helping to ensure the accuracy of customer billings, coordinating accounts receivable collections efforts, and assisting to achieve our operational targets. This position will be have the opportunity to make company wide impact through implementing billing best practices and resolving customer balances for payment to ensure we hit our cash flow targets.

BigCommerce, named a "Best Place to Work" in Austin 2019, is looking for a Paid Social Marketing Manager. At BigCommerce, you’ll have the opportunity to positively influence the trajectory of a billion dollar company in a trillion dollar industry. You must have a proven track record of consistently exceeding goals driving MRR and revenue growth through competitive and high-performing Paid Social efforts. This role will allow you to work across the entire marketing group; including the Digital, Product, Automation, Creative and Content teams.

The successful candidate will have proven experience designing, launching, and tracking campaigns that nurture leads and engage prospects in a complex B2B buying cycle. This position is both technical and strategic in focus. We are looking for a self-motivated individual who thrives in a dynamic environment while defining and owning new processes and identifying opportunities for process improvements.

We’re looking for a Senior Manager of Customer Support to lead our Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations. You’ll help lead efforts around KPI refinement, process improvement, mentorship, Voice of the Customer programs, and more. You’ll also serve as our Austin site leader for our broader Solutions on Demand organization, which includes team members who work in our Documentation, Custom Solutions, and Training Center teams. 

We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

As a Product Manager, SEO, you will drive and support SEO & ASO (app store optimization) initiatives with the goal of increasing H-E-B organic rankings, site traffic, app store rankings, and conversion through improved site infrastructure, user experience, taxonomy, URL structure, mobile page speed, domain authority and schema markup. In this role you will be a key part of strategic website updates and projects, website enhancements and partnering with key stakeholders in product, IS, digital marketing and merchandising.

The OEM/TA Solution Architect , is a partner focused technical business development professional, who provides support, enablement, and guidance to CrowdStrike's OEM and TA Integration Partners. You will be expected to take ownership of the technical design and management of strategic initiatives and programs relating to OEM and Integration Activities, their technical architectures, solutions delivery, partner training and enablement as well as working internally to represent the technology needs of the OEM and TA Partners to the CrowdStrike Product and Engineering organizations. The ideal candidate will have a good mix of deep technical knowledge and business acumen in the security and managed services marketplace. In this position you will be leading the development and execution of technology strategies and solutions integrations to meet strategic corporate and partner needs, present and future.

You will be an engineer behind a very fast-growing brand. Our growing codebase has been carefully built with attention to readability and scalability (we think you'll be pleased with it). We value well-designed code and getting things done right, but most importantly, getting them done. We take both technical debt and deadlines seriously. You’ll need to be able to insert yourself anywhere needed: frontend, backend, everything in between. You won’t have to deal with a lot of bureaucracy and approvals to get product decisions made. You’ll be sharing an office space with the CEO. We are investing in new digital experiences all the time, and expanding our offerings within the world of literature. You will be laying the technical foundation for long-term success of the company, while rapidly launching new features and iterations.

We are looking for a talented Curator with a junkie-like passion for children’s literature - as in, children’s books are your drug. You bring zeal and a meticulous fine-toothed comb to scouring the planet in search of the world’s most incredible children’s books. You would describe the hunt as sifting for gold, and feel enormous joy upon finding a true gem. You are lightning fast in your ability to assess good vs. truly great, and can curate thoughtfully while also moving 50 mph. Your sensibility could be described as the sweet spot between literary and commercial, and you love backlist as much as frontlist (across board books, picture books, chapter books, and middle grade novels). You’ve been in the children’s book space for years and are ready for your next adventure, based in Austin, TX. Location is non-negotiable, as in dust off your boots and start practicing your best yee-haw. world.

We’re looking for a strategic and results-driven demand generation coordinator to support our expanding demand generation efforts. Reporting into the Demand Generation Manager (North America), you’ll be driving MongoDB’s value proposition and top-of-funnel strategy to support sales and marketing goals. Key responsibilities include planning, organizing, and executing campaigns and programs that generate new leads, advance existing opportunities and target key accounts. This function provides support to the sales and marketing teams. 

We’re looking for a talented, driven individual with great energy, passion and initiative to drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

We are seeking a Senior Implementation Specialist to join our Customer Experience Software Implementation team. We provide a high-touch, relationship-centered, satisfaction-focused software implementation experience for professional property managers globally. These property managers will use their new HomeAway/Vrbo software to lead vacation rental properties on behalf of property owners, run all aspects of reservations and guest services, and balance all accounting related to the properties’ operations.

• Serve as the subject matter expert on the Medallia technology for the Public Sector Practice - in both internal and customer-facing aspects. • Liaison between Public Sector Practice and Medallia’s product team to help shape future development and produce creative, product-based solutions to customer challenges. • Stay informed of the latest evolutions in the Medallia technology in order to educate the broader Public Sector Sales team and recommend how advancements fit into strategy. • Support proposal writing with respect to technical questions. • Prepare scope documents, and professional services pricing estimates using internal calculators and documents.

In your role as manager, you will define SLOs for a squad of engineers to continually improve operational excellence and mentor team in how to deliver efficiently through continuous iteration. You'll work closely with the embedded designer and product manager to craft a long-term vision for the cash back business, and a diverse team across marketing, operations, and sales to develop new capabilities to streamline the operational aspect of the business.

AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

We're looking for talented Corporate Account Executives who will be responsible for prospecting and closing new business within an assigned territory. The CAE will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. The CAE will work cooperatively with internal departments to improve the velocity of business and to create solutions that serve the best interests of our customers at MongoDB. Join a growing sales team with tremendous upside for growth. We value high aptitude and great attitude over experience, so if you feel like you are the right fit for this dynamic team, please contact us.

We’re looking for an experienced backend to fullstack engineer who is enthusiastic about working in NodeJS and Vue Framework. You’ll focus primarily on extending, scaling, and improving our Core API, Learning Experience, and User Experience codebases alongside a talented and caring group of fellow API engineers, client developers, product managers, software architects, and quality assurance testers.

Provide analytical risk assessments on merchant portfolio decisions. Analyze a wide variety of business types in multiple credit card processing environments, both card-present and non-card-present such as mail-order or internet applicants and/or restricted merchant types where risk is higher (experience with card-not-present merchants is required). Monitor merchant deposits and ensure merchant activities are in compliance with the merchant agreement. Make real-time funding decisions with documentation as to why decisions were made. Timely placement of flagged accounts on reserve to mitigate losses. Assist in merchant collection efforts to collect any losses experienced by portfolio. Investigate and review high risk merchant accounts and merchant bankruptcy cases. Close and deactivate merchants that are in violation of their merchant agreements.

Your role as the Head of Enterprise Sales is to help grow our B2B business, in terms of both revenue and brand recognition. We are looking for an experienced leader to drive results inside of our high-impact sales team. Our team of Enterprise Account Executives are tasked with new logo acquisition, and will rely on you for ideas and perspective.

The mission of our Growth Acquisition Manager is to deliver a first time user experience that powers the growth of our core businesses, by providing the right products to the right people at the right time. You will deliver a personalized, effective experience to activate each of our customer segments - consumers, SMBs and Enterprise businesses - working across ads to web to aspects of the product platform.