Austin Tech Jobs and Startup Jobs

214

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 day ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Data Analyst

Procore Technologies
Austin
2 days ago
+20
We’re looking for a Data Analyst to join Procore’s Revenue Operations team. In this role, you’ll build and maintain key reports that provide management with the information needed to lead our team of Customer Support and Custom Solutions Representatives towards key business decisions. You’ll partner with members of our Insights team to drive consistency in data sources, metrics and best practices. As a successful candidate, you’re detail-oriented, analytical, curious, and continuously looking for process improvements.

Staff Site Reliability Engineer, Infrastructure Engineering

Account Executive, Spain

Senior Revenue Systems Analyst

UX Content Strategist

QA Manager, Data & Analytics

Sales Development Representative

Manager, Strategic Product Consultants

Principal Software Engineer (Backend)

Head of Revenue Enablement

Manager, Custom Solutions

Director, Customer Success (Latin America)

Account Executive, Mid-Market Specialty Contractors

Custom Solutions Specialist

Communication & Content Specialist

Strategic Product Consultant, Resource Management

UX Design Manager

Strategic Product Consultant, BIM/VDC

Technical Writer

Staff Software Engineer (Frontend)

Staff Software Engineer (Backend)

Senior Product Manager- Analytics

Staff Software Engineer (Android)

Sales Engineer, Specialty Contractors

Senior Manager, Customer Support

Revenue Enablement Manager, Onboarding

Sales Development Representative, Latin America

Program Manager, Certified Consultants

Product Strategist, Specialty Contractor

Principal Site Reliability Engineer

Principal Software Engineer (Frontend)

Media & Digital Marketing Manager

Principal Security Engineer

LATAM Channel Manager

Manager, Sales Development

Executive Assistant

Head of Product Operations

Implementation Manager, Enterprise

Deal Desk Analyst

Director of Public Sector Sales

Channel Manager

Customer Support Representative

Associate Partner Marketing Manager, Events

Campaign Manager, LATAM

Account Executive, Mid Market, Owners

Account Executive, Public Sector

Account Executive, Enterprise Specialty Contractors

Account Executive, Major Accounts, Owners

Account Executive, Majors Specialty Contractors

Account Executive, Emerging, Specialty Contractors

Account Executive, Enterprise, Owners

Customer Support Representative (Overnight)

Customer Success Manager, Mid-Market

Demo Engineer

Load 10 more jobs54 jobs at Procore Technologies

Accounts Receivable Specialist

AlertMedia
Austin
2 days ago
+38
The Accounts Receivable Specialist will take ownership of several facets of AlertMedia’s financial accounting operations. The right candidate will be determined to achieve effective and seamless support of business operations, including timely and accurate customer billing, responding to internal and external business inquiries and collaborating with internal teams to meet company goals.

Principal Software Engineer, Account Management Pl…

ThousandEyes
Austin
2 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Senior Software Engineer, Account Management Platf…

ThousandEyes
Austin
2 days ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Sr. Enterprise Customer Success Manager

LogicMonitor
Austin
2 days ago
+63
The Enterprise Customer Success Manager's (ECSM) mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business (ENT) customers. As the primary point of contact, the ECSM is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Analyst Relations Manager

Associate Technical Support Engineer

Account Manager, Mid-Market

Senior User Experience Designer

Product Manager

Business Value Consultant

Customer Renewals Associate

Contract Renewals Specialist

Marketing Communications Specialist

Corporate Communications Specialist

Content and Video Producer

Sales Development Representative

Load 9 more jobs13 jobs at LogicMonitor

Senior User Experience Researcher

GoDaddy
Austin
2 days ago
+28
A senior role with proven track record of research delivery with skill and professionalism. A Senior Usability Engineer will align not only with an allocated product/suite but with a company initiative to work on the bigger picture. Will need to be a UX Research advocate and evangelist known throughout the company.

Customer Success Manager (Texas)

Medallia
Austin
2 days ago
+49
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

User Success Specialist - Phone Speciality

ShipStation
Austin
2 days ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist

ShipStation
Austin
2 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

SaaS User Success Specialist

ShipStation
Austin
2 days ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Social Media Coordinator

Khoros
Austin
2 days ago
+58
Khoros is seeking a Social Media Coordinator to add to our growing professional services team. From community moderation and content development to social data analysis, the Social Media Coordinator will play a pivotal role on project teams at Khoros. The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is

Principal Network Engineer

Blackbaud
Austin
2 days ago
+41
Blackbaud is seeking a Principal Network Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. And you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction

Fundraising Analytics Consultant

Security Engineer - Vulnerability Management

Senior Information Security Engineer

Vertical Solution Marketing Manager- Higher Education

Sales Intake Business Analyst

Systems Architect, Infrastructure & Operations

Recruiting Coordinator (Contract)

UX Intern

IT System Operations Tech

Enterprise Sales Client Account Executive - Financial Solutions

Cyber Security Senior Engineer – Architecture

Principal Software Engineer - Java, Angular

Application Security Engineer

IT Change Management Analyst

Senior DevOps Engineer

Sales Account Executive - Prospecting - Faith Solutions

Enterprise Sales Account Executive - Prospecting – Financial Solutions

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Marketing Automation Analyst

Director of Professional Services

Product Marketing Manager

Sales Manager, Foundations

Tech Lead, Cyber Security Threat Management and Forensics

Senior Systems Engineer,

Senior Manager, Vertical Marketing

Customer Success Manager, Customer Success Operations

Platform Security Engineer

Load 10 more jobs31 jobs at Blackbaud

Senior Financial Analyst; Global Care

GoDaddy
Austin
2 days ago
+28
The GoDaddy Finance team is looking for a Senior Financial Analyst to join our fast-paced team. As a Senior Financial Analyst for GoDaddy, you will be responsible for supporting GoDaddy’s Global Care organization. Your focus will be on modeling, tracking, and understanding the business drivers, as well as assisting with the annual budgeting process and ad hoc requests. You have a thirst for knowledge and love using your analytical tools and skills to help the business take decisive action on unique problems.

Sr. Software Engineer

SailPoint
Austin
2 days ago
+34
The IdentityNow team is looking for a performance analyst / engineer to help us improve the speed and capabilities of our software product.  The performance analyst / engineer works in our Engineering group in Austin to load test, quantify, and propose patches and architectural improvements to how the IdentityNow stack operates.  The aim is to minimize transaction times, minimize network latencies, minimize back-end operations, and expand the concurrency capabilities of the system.

Software Engineering Manager, IdentityNow (Austin,…

SailPoint
Austin
2 days ago
+34
As an Engineering Manager you will lead multiple  teams of talented software engineers and work closely with Product Managers, Designers, Architects, Quality and DevOps engineers, and other Engineering Managers to continuously deliver value to our customers.

Compliance Program Manager

SailPoint
Austin
2 days ago
+34
This position helps ensure that the company remains in compliance with SaaS industry regulations and certifications.  This position reports to the Compliance Director and works with various organizations at the company to help implement and maintain standards, policies, plans, processes, procedures, and other activities as required to meet corporate regulatory requirements.  This position will manage compliance projects, tracks compliance activities, develops reports, tracks metrics, conducts testing of internal controls, and performs internal self-assessments and audits.  This position will occasionally interface with Third Party Assessment Organizations and certification Project Management Offices in support of external assessments and audits.

Senior Manager, Agency Partnerships

BigCommerce
Austin
3 days ago
+36
Named a "Best Place to Work" in Austin, San Francisco & Sydney, BigCommerce is now looking for an Austin based Senior Manager to lead our North American Regional Channel Account Management Team. The Senior Manager of North American Agency Partnerships will lead the team of Regional Channel Account Managers responsible for managing Agency partnerships to drive merchant acquisition and support BigCommerce implementations. Our Regional CAMs are responsible for recruiting, on-boarding, and managing Systems Integrators, Digital Agencies, and eCommerce consultants focused on the mid-market and enterprise space. You will work closely with Sales and Marketing to manage the enterprise channel pipeline and go-to-market activities that bring new clients to the BigCommerce platform. 

ETL Data Transfer Engineer

Senior Software Engineer, Scala (Mobile Team) Remote Opportunity

Accounts Receivable Billing Specialist

Associate Customer Success Manager

Senior Information Security Engineer

Team Manager, Technical Account Management

Associate Catalog Transfer Services Engineer

Senior Sales Development Representative

Senior Software Engineer, Ruby (I&AM Team)

Associate Sales Engineer

Load 7 more jobs11 jobs at BigCommerce

Sellbrite Onboarder

GoDaddy
Austin
3 days ago
+28
Receive new customers from Sales and understand individual business objectives. Explain the Sellbrite system to new customers and train them on functionality in phone/screenshare training sessions and via chat/email support. Design individual Sellbrite workflows based on customers' business objectives. Hand off customers to Success Team / Support Team once onboarding is complete. Create Onboarding content (Help Center articles or videos, macro answers, etc). Provide support via chat or email to the customer, and accompanying support via phone when necessary. Provide technical/product support for the Sellbrite product. Handle escalated incidents through our ticketing system Intercom, or phone. Create/track JIRA tickets when necessary for bugs, and ProductBoard for Feature Requests. Assist in providing a conduit of communication between the Sellbrite teams (customer success, customer support, onboarding) when needed. Be well versed in Intercom, JIRA, and the Sellbrite standalone product.

Creative Specialist I, Content

GoDaddy
Austin
3 days ago
+28
As a Creative Specialist on the Social Media team, you will be the voice for our business customers located throughout the country -- crafting original content and posting it across social media. We work to connect local businesses with their customers as well as new potential customers online, and protect and enhance their online reputation by managing customer reviews on platforms like Yelp, Google, and TripAdvisor. As a company, our mission is to help local businesses succeed online.

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