Austin Tech Jobs and Startup Jobs

40

eDiscovery Data Operations Director

DISCO
Austin
15 hours ago
+31
Manage day-to-day eDiscovery operations to ensure the effective and efficient delivery of eDiscovery services, including those related to the collection, data management, ingest, and production of data for Disco matters. Establish and refine processes and procedures to align with eDiscovery industry best practices. Design and enforce effective quality control measures to ensure the quality and scalability of Data Operations. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Develop processes and procedures, as well as identify risks, issues, and tools required to effectively manage projects. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Salesforce Developer

LegalZoom
Austin
18 hours ago
LegalZoom.com is seeking a Salesforce Developer to join our team. The Salesforce Developer will be part of a team responsible for building multiple enterprise custom Salesforce applications as well as maintaining the current implementation.  These applications will interface with home-grown LegalZoom applications, data services as well as third party applications.

Manager - Account Management

LegalZoom
Austin
1 day ago
We need a leader who is experienced in inspiring and providing leadership to Account Management teams.  You will implement effective processes and technologies to achieve friendly and knowledgeable product support, customer retention, employee satisfaction, and financial goals. You will also provide supervision to our team of Account Representatives and support themaintenance of accurate documentation to ensure quality customer service throughout the organization. This will include the team’s quality phone support, email, effective problem escalations, appropriate documentation, revenue generation, and partner opt-in rate. You must be able to work a variety of shifts as needed and be on-call for the center.  The ideal candidate will have highly effective skills in communication as well as a proven track record in problem-solving, team building, call center operations, and technical management.

Data Operations Analyst

DISCO
Austin
1 day ago
+31
Coordinates the processing, loading and exporting of data to and from DISCO matters. Ability to troubleshoot any issues encountered while working with load files, image files and native files. Ability to work with ediscovery vendors for such tasks as data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions. Facilitates the administration and tracking of client data and performs periodic audits of same to ensure that DISCO is in-line with client’s case requirements and data retention policies. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Training Specialist

LegalZoom
Austin
3 days ago
Partner with Sales Enablement and contact center leadership to assess training needs of agents and leaders in the contact center. Support development of training plans and curriculum. Interact with and report to clients regarding successes and opportunities for development of Trainees and existing employees. Create and facilitate contact center role plays. Lead training classes utilizing a variety of delivery techniques appropriate for adult learners. Deliver training for all new hires and existing employees. Develop and administer knowledge assessments. Liaise with all areas of the Operations teams on current products, services and processes. Provide reporting on effectiveness and progress of the training experience, and offer recommendations for improvements.

Stock Plan Administration Manager

LegalZoom
Austin
3 days ago
LegalZoom.com, Inc. is seeking a Stock Plan Administration Manager to join our finance team in Austin, Texas.  This role will be responsible for the day to day activities in administering our global equity program including: all aspects of record keeping, reporting, compliance and reconciliation.  The Stock Plan Administration Manager needs to ensure the accuracy and integrity of all equity data in our record tracking systems, and be able to work closely with cross functional teams of employees.  The ideal candidate will have excellent communication skills, a high level of accuracy, ability to focus on detail and strong technical skills.

CPA - Licensed Tax Professional

LegalZoom
Austin
3 days ago
We are looking to recruit a dynamic, forward thinking, licensed tax professional that is passionate about the growth and success of individuals and small businesses. We want a smart and savvy individual that is looking to disrupt the Accounting industry. You must be customer and revenue-driven individual, comfortable in delivering accounting advice and assistance via new and novel mediums.

HR Generalist

LegalZoom
Austin
3 days ago
The HR (People Operations) Generalist provides human resources consultation and guidance to assigned business unit managers and employees regarding performance management, employee relations, and interpretation and implementation of employment policies to ensure consistent application and compliance with all applicable policies. Additional duties include, but are not limited to, monitoring and engaging in activities related to onboarding, leaves of absences, accommodations and HR data integrity and analysis.  The HR (People Operations) Generalist acts as the ‘customer-facing’ business partner to the leadership team and employee population of the assigned business unit and/or geographic area of responsibility.

Sr. Digital Marketing Manager

DISCO
Austin
4 days ago
+31
This position is responsible for planning digital marketing campaigns (including web, SEO/SEM, email, social media, and display advertising), maintaining DISCO’s social media presence across all digital channels, executing integrated marketing campaigns using Pardot, and measuring and reporting on performance against KPIs. The ideal candidate is a Pardot and Salesforce.com power user and has experience scheduling, executing and optimizing digital marketing campaigns. This person will be responsible for the strategic operation of Pardot including list building and segmentation, email communications, nurturing, A/B testing, and integration with Salesforce. You must also have a passion for setting goals, tracking metrics and campaign effectiveness, communicating results and optimizing campaigns for better performance.

Trademark Post Filing Agent

LegalZoom
Austin
4 days ago
If you are a detail-oriented people person looking to launch a fast-paced career at the intersection of law and technology, we would love to talk to you. LegalZoom Global Services is looking for a Trademark Post-Filing Specialist to help us grow our portfolio of trademarks. The incumbent must enjoy analyzing complex legal documents, reading, writing, meeting tight deadlines, and working with attorneys in a fast-paced environment.

Associate General Counsel -- Commercial

DISCO
Austin
5 days ago
+31
Drafting and negotiating subscription/cloud agreements for customer and partner SaaS offerings worldwide,assisting and participating in the definition and development of customer contract templates, policies, procedures and programs, as well as legal process templates and training,drafting and negotiating all aspects of vendor and customer contracts, and primary responsibility to one or more additional substantive legal areas.

Accounts Receivable Specialist

DISCO
Austin
5 days ago
+31
Follow up with clients regarding past due AR balances. Effectively manage accounts receivable balances to ensure low DSO metrics. Monitor emails and respond to clients/internal staff regarding billing and collection items. Run ad-hoc reports in systems to answer customer questions. Manage data in Excel using vlookups, pivot tables, filters etc. Process, record and reconcile client payments. Assist with the completion of miscellaneous tasks as they arise. Perform other duties and projects related to role as assigned.

Senior Back-end Software Engineer

DISCO
Austin
6 days ago
+31
Must be able to design and communicate external and internal architectural perspectives of well-encapsulated systems (e.g. Service Oriented Architecture, Docker based Services, micro-services). Must have experience with building and operating distributed web application systems while embracing the discipline of Site Reliability Engineering. Must be strong in API and Data Model Design and Implementation including how to scale out, make highly available, and map to storage systems. Must be able to design and implement a layered application architecture that can be easily changed to accommodate evolving business requirements.

Customer Service Representative

LegalZoom
Austin
6 days ago
 LegalZoom needs experienced Service professionals who can deliver friendly, knowledgeable support about LegalZoom products and services. It’s a fun and fast-paced contact center, so we need individuals with a demonstrated history of providing best-in-class service who can work a variety of shifts in a positive collaborative environment.

Senior Software Engineer, Platform

DISCO
Austin
1 week ago
+31
Great products need great architecture. As a Platform Data Engineer, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Platform Software Architect

DISCO
Austin
1 week ago
+31
Great products need great architecture. As an Architect, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Technical Support Associate

DISCO
Austin
1 week ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Sales Development Representative

DISCO
Austin
1 week ago
+31
DISCO is looking for ambitious and driven Sales Development Representatives to join our growing sales team. In this role, you will produce new sales qualified leads to fuel the sales pipeline by identifying, qualifying, and setting meetings for Regional Sales Executives.

Lead UI Engineer

DISCO
Austin
1 week ago
+31
As a Lead UI Engineer, you will build high-quality software delivering feature sets that delight customers while driving the UI architecture and backend orchestration layer towards our aspirational goal of everything being ‘well-crafted’. You will work with product, design, and the other engineers on your team to drive clarity into the UI design and development process.

Manager, Sales Development

DISCO
Austin
1 week ago
+31
DISCO is looking for an ambitious and driven Sales Development leader to join our growing sales team. We are looking for a candidate who has experience in managing high growth SDR teams. In this role, you will manage the production of sales qualified leads to fuel the sales pipeline by leading a team in identifying, qualifying, and setting meetings for the sales team. DISCO is a data-driven company, and this role will require a savvy understanding of KPIs and the ability to communicate KPIs and various other deliverables to the senior management team. 

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