Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems.
Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs.
Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations.
Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out.
Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform.
Develop and maintain business process workflows.
Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
Support teams to communicate, verify, and test the desired functionality changes.