Austin Tech Jobs and Startup Jobs

124

Customer Success Manager

ScaleFactor
Austin
1 hour ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Product Marketing Intern

AffiniPay, LLC
Austin
3 hours ago
+22
AffiniPay is looking for a Product Marketing Intern to join our Product Team. As a Product Marketing Intern at AffiniPay, you will be heavily involved in driving product adoption among our customer base.  You will work with Product Marketing Managers to design, test and measure a variety of communication activities to help our users get the most out of our products. 

Expense Analyst—Asset Management

Amherst
Austin
3 hours ago
+15
The Expense Analyst will be a part of our growing Asset Management department overseeing the single family real estate investment portfolio. The Expense Analyst will be responsible for internal and external communication for our investment properties, monthly and quarterly analysis on expense related costs as well as ad-hoc projects. The candidate will join a ~10 person Expense Management team within Asset Management as the team absorbs more responsibilities related to the initial renovation decisions for single family rental homes. This is a great opportunity in a fast paced, challenging environment with upward mobility!

Senior Accountant

ScaleFactor
Austin
5 hours ago
+11
As a Senior Accountant your day to day responsibilities will vary significantly month over month and will include but not limited to the following: Interaction with customers - responding to accounting inquiries, problem solving, working on KPIs and financial analysis Performing routine accounting and/or digital bookkeeping for multiple customers including the management of accounts payable and receivable, payroll processing, journal entries, and financial statement preparation Producing financial statements for a reporting period, recording business transactions throughout the accounting period, adding any required adjusting entries and closing the books for that period Assessing and improving customer processes to increase efficiencies and improve financial reporting and business analytics Providing key analyses in transactional planning and advanced accounting topics

Accounts Payable - Austin

Hudson River Trading
Austin
7 hours ago
+18
Working in Accounting at Hudson River Trading (HRT) means working on a small, highly productive, and efficient team in the front line of HRT's vendor facing interactions.   We are looking for an experienced accounts payable coordinator who is eager to be a part of our newly established accounting team in Austin. An ideal candidate should apply his/her knowledge in accounting to come up with innovative ways to improve our processes, efficiency, and workflow.

Account Executive (Mid Market)

Brightpearl
Austin
7 hours ago
+28
The Account Executive is responsible for all new business, and upsell to existing customers, within a defined Territory. The role aligns to the customer journey – from their initial interest, through qualification, evaluation, solution scoping, negotiation, to closing. Successful customer journeys result in delighted customers who grow using Brightpearl, so you will also be responsible for upsell. You will manage the entire sales cycle and close new business from inbound and outbound generated leads. This includes managing an ecosystem of partners within the Territory, who are a key source of high quality leads. You will carry an individual sales quota with an expectation to meet and exceed this consistently, supported by an excellent team at Brightpearl.

Customer Success Manager

Juniper Square
Austin
7 hours ago
As a Customer Success Manager at Juniper Square, you’ll be a trusted partner to our private equity customers, helping to drive usage and adoption of our software, and ensuring customer satisfaction, growth, and retention. You’ll be responsible for onboarding new customers, consulting on their usage, and ensuring they’re getting maximum value from Juniper Square.

Product Operations Manager

Juniper Square
Austin
7 hours ago
As a Product Operations Manager, your primary responsibility will be getting new customers started with our application. You’ll engage hands-on with customers, and collaborate with colleagues from product development, sales, and customer success.

Real Estate Transaction Advisor - Bungalo

Amherst
Austin
10 hours ago
+15
This is an opportunity to work in a new role with a high volume of transactions and no lead generation. Instead, the focus is completely on facilitating touring and ensuring a smooth process for buyers agents from offer submission through close. Your passion for building trusted relationships with clients and knowledge of the buying process will make you successful. The perfect fit for this role is someone that is organized, helpful, empathetic, knowledgeable about residential real estate, and comfortable with technology.

Sales Operations Intern

ScaleFactor
Austin
10 hours ago
+11
Performs administrative tasks within the CRM system to support the data analysis used for sales force effectiveness. Maintain and modify sales dashboards and documentation. Troubleshoot technical phone, computer, and application issues. Assists in mapping exercises of business accounts to ensure data integrity and accuracy. Communicates and collaborates with team members to understand requirements and improvements. Provides persistent and timely follow-up with sales representatives and manager. Completes special projects as deemed necessary by management. Performs other duties as assigned.

Senior Full-Stack Software Engineer

Juniper Square
Austin
1 day ago
As a full-stack engineer at Juniper Square, you will collaborate with the product and engineering teams to build, test and deliver new features, from defining database schemas, to implementing the business logic, to building the UI.

Data Scientist

ScaleFactor
Austin
1 day ago
+11
Work with a team of software engineers, QA engineers, and Product Managers. Perform data collection, preprocessing, feature engineering, data visualization and analysis. Build automation of data collection and preprocessing. Passion to answer Product/Engineering questions with data. Build models to address business problems. Engage with lines of business, users and analysts to explore and prototype opportunities and use-cases exploiting data and the application of cognitive and machine learning technologies. Design, develop, test and support new data products being created in the fintech space with financial & operational data.

Customer Support

AffiniPay, LLC
Austin
2 days ago
+22
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Application Support Analyst

Amherst
Austin
2 days ago
+15
Provide end user support for our property management software. Manage the support queue in JIRA, our ticketing software which includes routing tickets to the correct departments and ensuring SLA’s are met. Troubleshoot with users over the phone, through JIRA and email to solve issues with the software. Coordinate with software vendor on submission along with resolution of bugs and enhancement requests. Handle administration of the property management software including user security and system customization. Assist with special projects as assigned by your manager which normally include management reporting and process improvement. 

Senior Recruiter

BlackLocus
Austin
2 days ago
+17
About BlackLocus  BlackLocus is an innovation lab operating within The Home Depot, the top home improvement retailer in the world. To stay ahead of the curve, The Home Depot is making a substantial investment in data science, innovation, technology, and design.At BlackLocus, we collaborate with smart and diverse minds to explore exciting opportunities in the rapidly transforming retail space. We approach problem-solving holistically, integrating

Network Engineer

Hudson River Trading
Austin
2 days ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Security Engineer

ScaleFactor
Austin
3 days ago
+11
You will be responsible for information security at ScaleFactor and shaping the org and influencing ScaleFactor’s engineering practices. You will be responsible for technical design reviews in order to ensure our products follow best practices. Own compliance that is relevant to ScaleFactor (SOC2, PCI-DSS, GDPR etc.). Must have experience doing infrastructure audit, penetration testing. Cross site scripting and bug tracking. Set quarterly OKRs and execute towards them. Run annual disaster recovery and business continuity plan. Run bug bounty programs. Run the training process to ScaleFactor’s employees on security. Create and run the incident response plan. Perform vendor security audit and review. Be a security evangelist.

Senior Financial Analyst- Retail

Kendra Scott
Austin
3 days ago
+11
The E-commerce Senior Financial Analyst is a member of the Finance, Planning and Analysis team and reports directly to the Director of Financial Planning and Analysis. The position is an exempt, salaried position whose primary duties are to establish financial targets across an omni-channel retail organization and to monitor performance against sales targets. Additionally, this position is responsible for providing both analysis and data-based recommendations to various teams in support of making strategic business decisions.

Senior Full Stack Software Engineer

Worksmith
Austin
3 days ago
+15
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Product Manager

Worksmith
Austin
3 days ago
+15
About Worksmith Worksmith is a fast-growing software start-up based in the heart of Austin, Texas. We make it easy for our commercial clients to find, manage, and pay local service providers. Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, spas, clinics, etc. with local contractors, such as cleaners, handymen, painters, plumbers, etc. across the US and Canada. Worksmith’s software saves time, money and

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