Austin Tech Jobs and Startup Jobs

8

Senior Customer Support Representative

Smarter Sorting
Austin
2 days ago
+18
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Develop and build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.). Make effective independent decisions and develop goals, action plans, and deadlines. Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Develop protocols and guidelines to address client needs and issues. Design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

Quality Assurance Engineer

Verb
Austin
3 days ago
+19
Verb is a small, fast-growing software company based in Austin, TX. Our mission is to train the next generation of purpose-driven leaders by providing innovative online workplace leadership training that combines individual skill development, mentorship, and regular peer-to-peer feedback. Verb’s leadership solutions are inviting, measurable, modern, customizable, and scalable. Our unique learning model focuses on applied learning and habit formation through daily short-form activities, longer-form courses, mentorship opportunities, and facilitated collaboration. As a QA Engineer at Verb, you will be working on a leading-edge MERN stack app that is fully deployed in the Amazon Web Services cloud.

SEO Specialist

Vitamin T
Austin
5 days ago
The SEO Specialist responsibilities will include the management of all on and off-site optimization activities but will play a strong support role with our sales team.  The ideal candidate should also be comfortable in a client facing role with strong written and verbal communication skills.​ The candidate should also be comfortable presenting SEO research/findings/analytics to our clients via either conference calls or in-person presentations.​

Sr. Paid Search Analyst

Vitamin T
Austin
5 days ago
The Sr. Paid Search Advertising Analyst manages online campaigns with our primary search partners – Google and Bing. This position will involve, but is not limited to, creating and monitoring search ads, coordinating with the Director of Search and team, trafficking and optimizing search ads and keywords on the search network, and managing inventory and production of campaign keyword lists.  What is expected of a Paid Search Advertising Analyst? 

Paid Social Media Analyst

Vitamin T
Austin
5 days ago
Summary The Paid Social Advertising Analyst manages online campaigns with our primary social partners – Facebook, Instagram, LinkedIn, etc. This position will involve, but is not limited to, creating and monitoring social ads, coordinating with the Director of Social and team, trafficking and optimizing social ads and keywords on the search network, and managing inventory and production of campaign keyword lists. What is expected of a Paid

Business Development Representative

Saba
Austin
6 days ago
+20
At Saba, our mission is to help organizations around the world continuously develop and inspire their people, because we know that when you create a culture of engagement, business performance follows. Through the power of the Saba platform, healthcare organizations save lives, airlines secure travel, auto manufacturers design more efficient cars, hotels create better guest experiences, and charitable organizations get emergency help to people in

Head of Growth

Adia
Austin
1 week ago
+23
We are ready to scale in the USA market and we need a strong sales leader to do that! What you MUST have: Grit, Ambition, Resilience Hard working attitude ( working 70+ h in a week is not uncommon) Sales experience selling SaaS or Services (3y to 5y) Sales management experience (Inside sales preferable: 2y to 3y)

Operations CEO Office - Global Role

Adia
Austin
2 weeks ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

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