Austin Tech Jobs and Startup Jobs

9

Senior Customer Support Representative

Smarter Sorting
Austin
2 days ago
+18
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Develop and build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.). Make effective independent decisions and develop goals, action plans, and deadlines. Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Develop protocols and guidelines to address client needs and issues. Design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

UX Designer

DroneSense
Austin
3 days ago
Love the idea of creating simple, intuitive apps to help Firefighters and First Responders fly drones to save lives? Join DroneSense to make a real difference by solving interesting UX and design challenges in a fun startup environment. To accomplish that we're looking for great people who: have created intuitive user experiences for real products. know how to design new screens, features, and enhancements, but can also refine existing designs. follow UX best practices using tools like wireframes, prototyping tools, and UX interaction diagrams. love working with Users, Product Management, or Engineers to define upcoming features.

QA Engineer

DroneSense
Austin
3 days ago
We're looking for a talented tester ready to join a small and growing startup. Do you want to help first responders save lives using drone technology? If flying drones outside in the morning and writing automation in the afternoon sounds fun - we’d love to talk to you.

Commercial Sales Executive - BFSI

UiPath
Austin
4 days ago
+34
The Commerical Accounts team at UiPath consists of  Financial Service companies in America segmented into regional territories. Each regional team is built with only the most experienced and talented software sales executives, people who are accustomed to consistently winning with large companies. They work everyday with CIOs, COOs, CFOs, and Continuous Improvement Teams to deliver value and create a better working environment. You will be challenged and supported by the best in the industry as you pave your own path to success.

Senior Sales Executive - Insurance-Southeast

UiPath
Austin
1 week ago
+34
The Enterprise Accounts team at UiPath consists of the largest Insurance  companies in America segmented into regional territories. Each regional team is built with only the most experienced and talented software sales executives, people who are accustomed to consistently winning with large companies. They work everyday with CIOs, COOs, CFOs, and Continuous Improvement Teams to deliver value and create a better working environment. You will be challenged and supported by the best in the industry as you pave your own path to success.

Infrastructure Engineer

UiPath
Austin
1 week ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Sales Support Engineer

DroneSense
Austin
1 week ago
You’ll demonstrate skill, tenacity and patience in helping public safety agencies use DroneSense applications in real-world, challenging environments. You’ll travel locally and nationally to train and support these potential customers. You’ll be part of a team that is available, sometimes at weird hours, to help pilots and incident commanders troubleshoot issues when they’re out there working to save lives. You will fly drones a LOT and become an expert in using our applications in real-life scenarios. By sharing this knowledge with customers, developers and DroneSense leadership, you’ll make our software and our company better.

Inside Sales Territory Representative

UiPath
Austin
3 weeks ago
+34
Receiving and responding to sales leads and converting them to new business. Maximizing coverage within the defined region and penetrating organizations with UiPath products. Initiating telephone and email contact with potential prospects from developed web and lead generation lists. Developing a solid working knowledge of UiPath products and the benefits they provide to potential customers. Providing support to qualified prospects and customers including follow up, product information, quotations and closures. Updating and maintaining the UiPath CRM system, experience with Salesforce.com is desirable. Performing other duties as assigned.

Sales Development Representative

UiPath
Austin
3 weeks ago
+34
UiPath is looking for a Sales Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience developing leads from marketing campaigns and prospecting into new accounts. You will use your communication skills to cultivate strong relationships with prospects from first contact to initial conversation. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

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