Austin Tech Jobs and Startup Jobs

7

Senior Customer Support Representative

Smarter Sorting
Austin
2 days ago
+18
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Develop and build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.). Make effective independent decisions and develop goals, action plans, and deadlines. Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Develop protocols and guidelines to address client needs and issues. Design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

Ecommerce Marketing Specialist

Chive Media Group
Austin
3 days ago
+16
Work with the Director of Marketing to drive the planning, operation, and execution of our email and organic social strategies. Manage multiple email campaigns per week with an absolutely massive audience eager to hear what’s new from The Chivery. Develop and monitor new strategies to accelerate growth, engagement, and retention of email subscribers and social media followers. Work with the Director of Marketing to revamp content strategies across organic social channels to establish a well oiled loyalty and conversion machine. Coordinate with our stellar in-house design team to brainstorm and develop compelling creative assets across multiple digital channels to drive high-level performance. Manage and update a comprehensive marketing campaign calendar and marketing asset deliverables. Always on the lookout for new and unique promotional opportunities. Minimize unsubscribes and unfollows at all costs. Develop and execute comprehensive A/B testing strategy across email to ensure The Chivery communicates the right message, to the right customer, at the right moment. Track and report on email and social media marketing KPI’s on a weekly basis.

Data Engineer

StoryFit
Austin
3 days ago
StoryFit applies NLP & AI to narrative content (books & screenplays) to provide insights to the entertainment industry. Are you a strong Python developer that would like to learn more about machine learning and gain great experience managing enormous data resources? StoryFit is the world's leading platform for machine reading of books, movie and TV scripts. We're looking for an exceptional developer to design, implement and maintain our data

Sales Development Representative

Rubrik, Inc
Austin
6 days ago
Rubrik’s Sales Development Representatives (SDRs) form the core of our ambitious go to market strategy and revenue growth engine. Using their intellect to understand potential customers (prospects), SDRs drive value beyond expectations every day by helping clients gain insights into their business. The SDR position teaches All-Star talent what it takes to be successful in the highly lucrative world of enterprise technology. This is your

Marketing Specialist

Chive Media Group
Austin
1 week ago
+16
Chive Media Group is looking for a kick ass Marketing Specialist to help take our digital media marketing team to the next level. As our Marketing Specialist, you will manage all of theCHIVE's marketing channels and continue to optimize and grow those channels with the main goal of growing theCHIVE's fanbase. Chive Media Group's business is split between Media and eCommerce and this role focuses 80% of their time on media while working in concert with the eCommerce Head of Marketing to sell Chivery products via the media website.

Junior Video Editor, Atmosphere

Chive Media Group
Austin
1 week ago
+16
Chive Media Group is looking for a Junior Video Editor to curate video content for a rare, life-style of the rich and famous channel on Atmosphere TV called Rare TV. Atmosphere TV is a new DOOH platform that's beginning to change the media space as we see it today. Candidates must have strong video instincts and be extremely competent with Adobe Premiere and the Adobe Creative Suite. Must be organized, efficient at managing your time across multiple projects, and focused on deadlines.

Senior Recruiter

Chive Media Group
Austin
1 week ago
+16
Job Description: Aggressively sort through massive amounts of resumes for multiple open recs spanning multiple professional fields and discipline Own the full-cycle recruiting process for Atmosphere.tv (job posting, resume review, candidate screening, interview coordination and closing offers) Work cross-functionally with other hiring managers to firmly, yet tactfully keep them on track and on target for their aggressive hiring needs Build and maintain a pipeline and network of candidates and potential candidates as positions are posted Continue to be the touchpoint for candidates once they have accepted, through onboarding

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