Austin Tech Jobs and Startup Jobs

62

Workforce Operations Analyst (Call Center)

LegalZoom
Austin
18 hours ago
LegalZoom.com is seeking a Workforce Operations Analyst to join our team. The Workforce Operations Analyst reports to the Manager of Workforce Management and is part of the Call Center Operations Organization. Ideal candidate will have schedule availability between the hours of 10am-9pm, M-F with some weekend and extended hours, as needed.

Training Specialist, Call Center

LegalZoom
Austin
18 hours ago
Partner with Sales Enablement and contact center leadership to assess training needs of agents and leaders in the contact center. Support development of training plans and curriculum. Interact with and report to clients regarding successes and opportunities for development of Trainees and existing employees. Create and facilitate contact center role plays. Lead training classes utilizing a variety of delivery techniques appropriate for adult learners. Deliver training for all new hires and existing employees. Develop and administer knowledge assessments. Liaise with all areas of the Operations teams on current products, services and processes. Provide reporting on effectiveness and progress of the training experience, and offer recommendations for improvements.

Vice President, Sales

LegalZoom
Austin
18 hours ago
At LegalZoom, we’re passionate about our customers because we know our products and services help achieve their dreams. Our Vice-President of Sales will be responsible for leading the sales strategy implementation while hitting company goals and will report directly into our Chief Customer Officer. We’re dedicated to our employees and we’re seeking an individual who brings a positive attitude, excellent soft skills and approachability.

eDiscovery Analyst

DISCO
Austin
19 hours ago
+31
Coordinates the processing, loading and exporting of data to and from DISCO matters. Ability to troubleshoot any issues encountered while working with load files, image files and native files. Ability to work with ediscovery vendors for such tasks as data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions. Facilitates the administration and tracking of client data and performs periodic audits of same to ensure that DISCO is in-line with client’s case requirements and data retention policies. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Data Operations Analyst

DISCO
Austin
2 days ago
+31
Coordinate the processing, loading and exporting of data to and from our eDiscovery platform. Troubleshoot any issues encountered while working with load files, image files, and native files. Work with eDiscovery vendors for such tasks as data collection and data processing; particularly the ability to review work performed, identify problems and work toward resolutions. Facilitate the administration and tracking of client data and perform periodic audits of same to ensure that DISCO is in-line with the client’s case requirements and data retention policies. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Data Operations Coordinator

DISCO
Austin
2 days ago
+31
Responsible for coordinating the processing, loading and exporting of data to and from our eDiscovery platform. Define and execute processes and procedures to ensure the quality and scalability of Data Operations. Serve as the main point of contact for any data operations escalations to ensure issues are resolved quickly. Monitor workflow and project status to ensure that tasks are performed in accordance with our SLA. Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope. Drive client satisfaction through effective coordination and communication of client requests. Monitor and report on the progress of all data ops projects to management.

Data Operations Specialist

DISCO
Austin
2 days ago
+31
The ideal candidate will have a passion for solving problems and creating highly satisfied customers. The role requires sufficient technical skill to understand and address data file issues, identify and navigate network problems, and diagnose issues. The role also requires the ability to communicate effectively to technical and non-technical users, helping them meet their discovery deadlines.

Senior UI Engineer

DISCO
Austin
2 days ago
+31
Will include being part of an autonomous, cross-functional team designing, building and operating strategic, user-focused feature sets. Will including working on a modern ‘micro-frontend’ architecture designed to facilitate the development of high-quality software across multiple high-velocity, independent teams. Might be spent building a highly responsive Document Viewer that supports multiple native file types (PDF, Excel, Video, etc.) while providing easy-to-use facilities to augment the data with complex, domain-specific work product. Might be spent creating an intuitive facility for users to build complex search queries that remain responsive while spanning terabytes of data.

Regional Sales Executive, South Central Region

DISCO
Austin
3 days ago
+31
CS Disco Inc. is hiring regional sales executives to close transactional eDiscovery deals at litigation boutiques and AmLaw 200 firms and grow our share of business within existing accounts. These are field sales positions based in major U.S. markets.

Technical Product Owner

Kazoo
Austin
3 days ago
As a Technical Product Owner, you help to evolve our products and bring to market new features. This is a key role on the Product Team primarily responsible for guiding concepts through development to launch. This role works closely with a multi-disciplinary team that includes Product Management, Design, QA, Engineering and the Scrummaster. 

Associate Manager, Customer Success

Kazoo
Austin
3 days ago
As an Associate Manager of Customer Success, you will become an expert in responding to inquiries related to all of Kazoo’s customers. You will be the liaison between the end user and multiple internal product groups including Customer Success, QA and Engineering. You will be responsible for relaying feedback regarding necessary improvements and changes. You should possess a thirst for data, and your decisions should be backed by said data. Further, you will also lead the Kazoo support team, mentoring and coaching the support specialists along the way.

Associate General Counsel - Commercial

DISCO
Austin
3 days ago
+31
Drafting and negotiating subscription/cloud agreements for customer and partner SaaS offerings worldwide,assisting and participating in the definition and development of customer contract templates, policies, procedures and programs, as well as legal process templates and training,drafting and negotiating all aspects of vendor and customer contracts, and primary responsibility to one or more additional substantive legal areas.

Client Success Representative

Adia
Austin
3 days ago
+23
Your challenge, should you choose to accept: Adia is seeking a problem solver who excels at building and maintaining relationships to join our team as a Client Success Representative. Ultimately, your objective is to contribute to Adia's long-term growth targets by communicating directly with Adia’s clients, offering them superior service, helping them with any questions they might have, and enabling and empowering them to operate autonomously

Sales Development Representative

Adia
Austin
3 days ago
+23
Your challenge, should you choose to accept:  Adia is looking for a Sales Development Representative with demonstrated hands-on experience with multiple sales techniques and a hunger to succeed every day. You will be responsible for sourcing new business from marketing campaigns and exceeding sales quotas on a weekly basis. Ultimately, your objective is to seek new leads by calling and developing relationships with potential customers to boost

Community Support Representative (hourly, full-tim…

Adia
Austin
3 days ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

VP of Sales, North America

DISCO
Austin
4 days ago
+31
We are looking for an experienced sales leader to join DISCO that is excited to help us scale in North America (and beyond). This person will work directly with our CRO and a cross-functional leadership team to set strategy and drive initiatives that enable our field sales team to exceed their revenue targets.

Sales Operations Analyst

DISCO
Austin
4 days ago
+31
The Sales Operations Analyst is an integral member of the Sales Operations Department and interacts with Sales leadership, Sales Enablement, Services, Finance, and Marketing to create scalable processes and tools to enable the company to grow and capture market share. The Sales Operations Analyst reports to the Director of Sales Operations. The primary responsibility of this position is communicating and implementing sales processes and best practices within Salesforce.com, Ops, Pendo, SpringCM, and other sales tools to enable the Sales team.

Senior Product Designer

DISCO
Austin
4 days ago
+31
As a Senior Product Designer for DISCO, you’ll synthesize user needs, data, visual, interaction design, and technology into thoughtful prototypes. User insights will help you discover problems and opportunity areas. You'll be in a close partnership with other designers, product managers and development leaders, and together, you will set a vision for both short and long-term products. You will design compelling tools that are intuitive, thoughtful, simple, delightful and at times magical.

L3 Applications Support Engineer

Adia
Austin
6 days ago
+23
Your challenge, should you choose to accept: Adia is seeking an experienced, flexible, and detail-oriented L3 Applications Support Engineer to join our in-house Product team. This L3 Applications Support Engineer will work with Adia’s out-of-office Software Development team and in-house Operations team to identify, troubleshoot, fix, and report on issues within our platform. The ideal candidate for this position is a strong communicator

Sales Development Representative

DISCO
Austin
1 week ago
+31
DISCO is looking for ambitious and driven Sales Development Representatives to join our growing sales team. In this role, you will produce new sales qualified leads to fuel the sales pipeline by identifying, qualifying, and setting meetings for Regional Sales Executives.

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