Austin Tech Jobs and Startup Jobs

104

Customer Support Specialist 1

GoDaddy
Austin
13 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Director of Marketing - Inbound

SOCi Inc.
Austin
22 hours ago
+21
SOCi is the leading enterprise solution for social content discovery and social media marketing. Our next-generation, all-in-one social media SaaS platform utilizes a proprietary scoring algorithm to discover, evaluate, and rank social content, changing how enterprises, franchises, and affiliates market on social media to their target audiences. SOCi has a growing team of passionate, innovative, and fun people in both our San Diego, CA and Austin, TX offices.

User Researcher & Prototyper

H-E-B
Austin
1 day ago
+19
Conduct user research with all user segments—consumers and Partners. Identify user needs and goals. Develop task and workflow modeling, ethnography, and persona development. Complete rapid iterative usability testing as well as more formal, in-depth testing. Design and run usability tests for existing H-E-B digital properties like the H-E-B native app, H-E-B Pharmacy app, heb.com, centralmarket.com, and H-E-BtoYou (curbside pickup and delivery) to identify optimization opportunities.

Digital Software Engineer

H-E-B
Austin
1 day ago
+19
Lead technical design and delivery of complex features across multiple systems as H-E-B that improver the customer and partner user experiences. Understand and constantly improve the cloud infrastructure that powers our high performance, consumer-scale site, and mobile apps. Help support the build and deployment pipeline and when necessary both diagnose and solve production support issues. Contribute to the overall system design, architecture, security, scalability, reliability, and performance of applications. Coach and mentor junior engineers in software engineering techniques, process, and new technologies. Have the opportunity to stay ahead of new technologies with an eye to evaluating and potentially incorporating them into your team's architecture.

Senior Salesforce Developer - Austin, TX

H-E-B
Austin
1 day ago
+19
As a Developer, you will code, test, and debug new and existing applications, as well as research and fact-find to assist in development and modifications.  Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company. 

Sr. Product Manager

Kazoo
Austin
2 days ago
Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Create buy-in for the product vision both internally and with key external partners. Develop product pricing and positioning strategies. Translate product strategy into detailed requirements and prototypes. Scope and prioritize activities based on business and customer impact. Work closely with engineering teams to deliver with quick time-to-market and optimal resources. Drive product launches including working with the public relations team, executives, and other product management team members. Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed. Act as a product evangelist to build awareness and understanding. Represent the company by visiting customers to solicit feedback on company products and services. Gather requirements from internal and external stakeholders to develop product roadmap. Cross-functional collaboration through the entire product development lifecycle.

Senior Product Manager

H-E-B
Austin
2 days ago
+19
Own all aspects of product management in your realm – vision, strategy, roadmap, prototypes, user testing, development, optimization, business outcomes, etc.  Maintain a deep understanding of the market and technology landscape, how it’s evolving, the implications for our customers, and how all that should shape where go. Work with cross-functional teams to identify new customer / business problems that could be solved by the platform and infrastructure teams; build the business case for new features and gain approval from stakeholders. Lead the product development lifecycle; work with engineers and architects to produce a groomed, prioritized backlog that aligns the work to business goals. Be an exceptional communicator, accountable for telling a memorable, sticky story about the product to key stakeholders. Be an exceptional collaborator – we win as a team. Be a relentless advocate for the customer in all circumstances. Be granted exceptional freedom and autonomy, always remembering that with great power comes great responsibility to educate, collaborate with, and inform stakeholders.

Principal Product Manager

H-E-B
Austin
2 days ago
+19
About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion.Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career

Paid Search Strategist (PPC/SEM)

Effective Spend
Austin
3 days ago
+39
Join a growing company that was named a Best Places to Work by the Austin Business Journal! Effective Spend is looking for a digital marketing professional with 1+ years of hands-on experience managing paid search advertising campaigns. The right candidate exhibits a true passion for digital marketing and excellent communication and people skills. In our PPC department, you’ll have the opportunity for promotion as you master new areas of

Sr. Business Systems Analyst

Khoros
Austin
3 days ago
+52
Our Business Applications team is looking for a Senior Business Systems Analyst to join our Austin office. As a Sr. Business Systems Analyst, you'll have the opportunity to work in an environment where no two days are alike - no same old, same old here! Collaborating with business sponsors on various projects from deploying new systems to enhancements of existing enterprise applications is all in a day's work. You'll have an integral part in managing systems across various business units while providing prompt and complete resolution to technical challenges and business issues.

Social Media Specialist, Customer Onboarding

GoDaddy
Austin
3 days ago
+28
The core of your role will be centered around phone communication with customers and external platform support teams in order to get profiles fully set up. Own the technical components of customer onboarding through data entry on social media and review platforms. Troubleshoot and solve platform-related issues for customers. Do front-end customer research to identify existing social and review sites. Fulfill customer requests quickly and effectively. Support other Operations teams as needed. Any other responsibilities as may arise in the context of a fast-moving company.

Software Engineer – Front End

GoDaddy
Austin
3 days ago
+28
• Write great code and create unit and integration tests that prove it. • Participate in agile concepts such as daily stand-up meetings, task tracking boards, design and code reviews, automated testing, continuous integration and deployment. • Participate in ensuring a high quality and performant system that engages and delights customers. • Understand the nuances between browsers and provide advice and guidance to other developers on handling those nuances. • Perform code reviews and participate in suggesting and supporting coding best practices. • Build reusable code and libraries for future use.

Project Manager

Khoros
Austin
3 days ago
+52
Job Description As a Project Manager at Khoros, you will be responsible for the successful delivery of our customers' projects. Do you enjoy working with customers to bring their vision to life? Are you organized, articulate, and detailed oriented? Do you have the hard skills necessary to drive a project schedule and soft skills necessary to satisfy the customer while doing it? If so, then we've got the dream job for you! We are seeking an

Customer Success Representative

OutboundEngine
Austin
4 days ago
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!

Software Development Manager - Security

GoDaddy
Austin
4 days ago
+28
• Directly manage and lead senior, mid and junior developers. Ensure they are successfully executing specified designs to the internal standards set for engineering product. • Guide professional development of your software engineers through coaching and mentoring. • Assist with establishing standards and processes within the Engineering group in order to continuously improve their consistency, predictability, and efficiency. • Write great code and create unit and integration tests that prove it. • Participate in ensuring a high quality and performance system that engages and delights customers.

Associate Sales Development Representative

Khoros
Austin
4 days ago
+52
Reach out to strategic target companies to generate interest in our awesome suite of product offerings. Seriously, they're awesome! Work closely with other Sales leaders to research and develop call strategies, messaging and territory development. Learn and stay informed of the Khoros value proposition, product features and common sales objections to develop compelling conversations and handle initial discovery calls. Track and monitor your sales activities and goals in Salesforce. You want credit for all your hard work don't you?

HR Manager

Shopgate
Austin
4 days ago
+15
Shopgate is looking for a high caliber HR professional to lead the US HR function for our innovative mobile retail software company. This role will report directly to the CEO of Shopgate out the Austin, TX office to lead and execute all of the HR related work in the US. The position will partner closely with the HR team in Germany to design and roll out global HR projects. The key objectives for the first 6 months will emphasize a focus on

Marketing Programs Manager

Khoros
Austin
4 days ago
+52
Khoros is looking for a demand generation Marketing Programs Manager who's passionate about owning a diverse marketing mix of tactics to drive pipeline and revenue. This person is responsible for the strategy, alignment and execution of Khoros campaigns. The ideal candidate is a strategic marketer with a creative mind and a penchant for all things data and measurement, exhibiting agility as learnings surface. This role requires a team leader who

Sales Development Representative

Khoros
Austin
4 days ago
+52
Reach out to strategic companies to generate interest in our awesome suite of product offerings. Seriously, they're awesome! Attend tradeshows to engage and interact with decision makers and serve as an ambassador for Khoros. Work closely with other Sales leaders to research and develop call strategies, messaging and territory development. Learn and stay informed of Khoros' value proposition, product features and common sales objections to develop compelling conversations and handle initial discovery calls. Track and monitor your sales activities and goals in Salesforce. You want credit for all your hard work don't you?

Accounting Specialist

Kazoo
Austin
5 days ago
Manage A/P & A/R and payment processing while adhering to current procedures and policies. Oversee expense reporting and ensure policies are adhered to and that coding is accurate. Handle month end close duties including journal entries, monthly balance sheet reconciliations, bank and credit card reconciliations, and monthly analysis while working with large amounts of data in excel. Process and receive deposits. Manage Avalara and our monthly Sales Tax filings and assist with tax work preparation for annual returns (Income, Franchise, Property). Perform 1099 annual preparation and filing. Respond to requests for annual audit support. Assist with other special projects or duties when required.

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