Legal Tech Jobs Austin

13

Document Specialist - Trademark

LegalZoom
Austin
1 hour ago
Every legal document tells a story, and every document we process here at LegalZoom touches a customer’s life in a very real way, whether it’s a document to help them start a business, protect an idea, or protect their family. That’s why our Document Processors are so critical. We don’t just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. 

Patent Illustrator (Mechanical)

LegalZoom
Austin
1 hour ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team. The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent application drawings using CAD software for submission to the United States Patent and Trademark Office (USPTO).

Quality Assurance & Compliance Manager

LegalZoom
Austin
1 hour ago
We’re seeking a candidate with deep and diverse Quality Assurance acumen within the Contact Center environment. The QAC Manager will be responsible for the evolution of our QAC model, discovering operational improvement opportunities from observable data, managing the QAC team and the QA systems. The ideal candidate will be open the potential evolution of the role to meet the expanding array of QAC related objectives of the organization.

Trademark Document Specialist- Contract to Hire

LegalZoom
Austin
1 hour ago
Every legal document tells a story, and every document we process here at LegalZoom touches a customer’s life in a very real way, whether it’s a document to help them start a business, protect an idea, or protect their family. That’s why our Document Processors are so critical. We don’t just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. 

QA Analyst

LegalZoom
Austin
1 hour ago
Perform manual testing of web applications and related backend applications and systems. Create Test Plans outlining test approach and risk mitigation. Create and document Test Cases based on product requirements. Execute Test Plans and Test Cases. Log and report test results. Write detailed defect reports and work with development to assist with troubleshooting, resolution and validation. Support release process and perform production site verification testing. Other duties required by Management

Document Specialist - Personal Services

LegalZoom
Austin
2 hours ago
Responsible for accurate and timely production of legal documents for the customer and/or government agencies. Meet or exceed established production quotas and quality control metrics. Adhere to established company and department policies and procedures, resolving order processing problems, and recording time measurements related to production activities. Maintain acceptable attendance record. Perform other related duties as directed. Take direction from Leads, Supervisors, Assistant Managers and/or Managers as required.

Director, Finance & Shared Services

LegalZoom
Austin
2 hours ago
The Director of Shares Services will be responsible to help develop and formalize our global shared-services function.  The successful candidate will be a strong communicator, project manager and have exceptional technical strength and creativity to help drive process improvements, finance effectiveness and the formalization of our internal control over financial reporting. This role will report to the Controllership and initially manage a team of 5 people.

Financial Planner

LegalZoom
Austin
2 hours ago
The Financial Planner is responsible for delivering financial advice and planning sessions and will work closely with the legal, insurance and tax advisors to ensure an integrated and holistic LifePlan member experience. You will engage members in a highly consultative service experience designed to inform and delight. You will be required to collaborate with different facets of LegalZoom and/or our partner network to satisfactorily resolve member cases, uphold, and continuously improve LifePlan standards of service.

Sr. Experience Strategist

LegalZoom
Austin
2 hours ago
As a Senior Experience Strategist, you will manage and implement core LegalZoom customer experiences with key partnerships in mind. In particular, this senior experience strategist will take on a critical role in driving integrated partner experiences spanning front line agent touchpoints through product and service delivery.  

Account Representative II

LegalZoom
Austin
8 hours ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Salesforce Developer

LegalZoom
Austin
8 hours ago
LegalZoom.com is seeking a Salesforce Developer to join our team. The Salesforce Developer will be part of a team responsible for building multiple enterprise custom Salesforce applications as well as maintaining the current implementation.  These applications will interface with home-grown LegalZoom applications, data services as well as third party applications.

Program Manager (Contract)

LegalZoom
Austin
1 week ago
Create and execute Product Roadmaps, Release Plans and project work plans and revise appropriately to meet changing needs, requirements and/or capacity. Create and maintain processes and artifacts for managing intake, prioritization, planning, execution and close-out of key business initiatives. Create and maintain visual information radiators and team/program metrics that demonstrate measurable progress toward KPIs and delivery of planned work.          Assist in the development of business cases, Epics, Features, Stories or other requirement documents. Manage day-to-day operational aspects of multiple projects and scope. Effectively apply best practice methodology, inspect, adapt and enforce standards. Ensure project documents are complete, current, and stored appropriately. Understand basic revenue models, P/L, and cost-to-completion projections, and make decisions accordingly. Resolve and/or escalate issues in a timely fashion. Coach program and delivery teams in best practices of Agile delivery techniques.

Senior Financial Operations Analyst

LegalZoom
Austin
1 week ago
LegalZoom.com is seeking a Senior Financial Analyst to join our Austin Finance team.  We are seeking a highly-motivated professional with experience in financial acumen such as forecasting, variance analysis, cost-benefit analysis, labor modeling, and goal setting to name a few.  This position will function as a key business partner for Account Management, Fulfillment, and Operations teams in Austin, TX.  This is a fantastic opportunity for any person who loves being a Finance SME and business partner to operational and sales teams.

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