Austin Tech Jobs and Startup Jobs

81

Customer Success Manager

Modernize
Austin
56 minutes ago
+24
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Social Media Lead Generation Specialist

ConsumerAffairs
Austin
2 hours ago
Be a Part of our growing Austin Office! What You'll Do Strategize, develop, execute and analyze social campaigns. Work with design and ad copy on new creative ideas for social ads Maintenance and monitoring of audiences, ad copy, & conversions Ensure platform conversion and re-marketing pixels are placed properly and are tracking correctly Apply appropriate analysis and optimization techniques to ensure that campaigns deliver consistently

Enterprise Account Manager

Modernize
Austin
10 hours ago
+24
Modernize is looking for a driven, and confident Enterprise Account Manager to drive the success of our largest and highest revenue client partnerships. It’s not just an Account Manager role, you are responsible for strategically managing close relationships with top influencers and C-level executives. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an assigned portfolio of customers. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions consulting with your customers to develop ways to maximize desired outcomes, ensure ROI, and create high customer satisfaction.

IT Team Lead

TrendKite
Austin
1 day ago
+20
We are looking for an IT Team Lead in our downtown Austin office. In this role, you will assume ownership of IT operations in its entirety and ensure all systems are running smoothly including network management, vendor management, desktop support, network/app security, VOIP/telecommunications, subscription management and financial optimization, and hardware procurement.

Onboarding Consultant

TrendKite
Austin
1 day ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Manager, Mid Market Accounts

TrendKite
Austin
1 day ago
+20
We’re looking for an insightful Account Manager, leader, and mentor, with a proven track record of managing a team of Account Managers Managers. Working within the broader Customer Success organization. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Account Manager, SMB

TrendKite
Austin
1 day ago
+20
rendKite is looking for an Account Manager with a successful track record of retaining and growing B2B SaaS subscriptions with mid-market and enterprise clients, preferably in the digital marketing space. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Document Specialist - Trademark

LegalZoom
Austin
1 day ago
Every legal document tells a story, and every document we process here at LegalZoom touches a customer’s life in a very real way, whether it’s a document to help them start a business, protect an idea, or protect their family. That’s why our Document Processors are so critical. We don’t just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. 

Patent Illustrator (Mechanical)

LegalZoom
Austin
1 day ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team. The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent application drawings using CAD software for submission to the United States Patent and Trademark Office (USPTO).

Quality Assurance & Compliance Manager

LegalZoom
Austin
1 day ago
We’re seeking a candidate with deep and diverse Quality Assurance acumen within the Contact Center environment. The QAC Manager will be responsible for the evolution of our QAC model, discovering operational improvement opportunities from observable data, managing the QAC team and the QA systems. The ideal candidate will be open the potential evolution of the role to meet the expanding array of QAC related objectives of the organization.

Trademark Document Specialist- Contract to Hire

LegalZoom
Austin
1 day ago
Every legal document tells a story, and every document we process here at LegalZoom touches a customer’s life in a very real way, whether it’s a document to help them start a business, protect an idea, or protect their family. That’s why our Document Processors are so critical. We don’t just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. 

QA Analyst

LegalZoom
Austin
1 day ago
Perform manual testing of web applications and related backend applications and systems. Create Test Plans outlining test approach and risk mitigation. Create and document Test Cases based on product requirements. Execute Test Plans and Test Cases. Log and report test results. Write detailed defect reports and work with development to assist with troubleshooting, resolution and validation. Support release process and perform production site verification testing. Other duties required by Management

Document Specialist - Personal Services

LegalZoom
Austin
1 day ago
Responsible for accurate and timely production of legal documents for the customer and/or government agencies. Meet or exceed established production quotas and quality control metrics. Adhere to established company and department policies and procedures, resolving order processing problems, and recording time measurements related to production activities. Maintain acceptable attendance record. Perform other related duties as directed. Take direction from Leads, Supervisors, Assistant Managers and/or Managers as required.

Director, Finance & Shared Services

LegalZoom
Austin
1 day ago
The Director of Shares Services will be responsible to help develop and formalize our global shared-services function.  The successful candidate will be a strong communicator, project manager and have exceptional technical strength and creativity to help drive process improvements, finance effectiveness and the formalization of our internal control over financial reporting. This role will report to the Controllership and initially manage a team of 5 people.

Financial Planner

LegalZoom
Austin
1 day ago
The Financial Planner is responsible for delivering financial advice and planning sessions and will work closely with the legal, insurance and tax advisors to ensure an integrated and holistic LifePlan member experience. You will engage members in a highly consultative service experience designed to inform and delight. You will be required to collaborate with different facets of LegalZoom and/or our partner network to satisfactorily resolve member cases, uphold, and continuously improve LifePlan standards of service.

Sr. Experience Strategist

LegalZoom
Austin
1 day ago
As a Senior Experience Strategist, you will manage and implement core LegalZoom customer experiences with key partnerships in mind. In particular, this senior experience strategist will take on a critical role in driving integrated partner experiences spanning front line agent touchpoints through product and service delivery.  

Content Marketing Specialist for Award Winning Mar…

Siege Media
Austin
1 day ago
Siege Media is growing! We are nationally recognized on Inc.’s 2018 Best Workplaces list, and have been named one to the Inc.’s 5000 Fastest Growing Private Companies for two years running. Interested in joining the Siege team? We currently have a spot open for a talented Content Marketing Specialist to help us continue to deliver great content for our clients. We don’t believe in making you sit in long meetings, create pointless reports, or

Account Representative II

LegalZoom
Austin
2 days ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Salesforce Developer

LegalZoom
Austin
2 days ago
LegalZoom.com is seeking a Salesforce Developer to join our team. The Salesforce Developer will be part of a team responsible for building multiple enterprise custom Salesforce applications as well as maintaining the current implementation.  These applications will interface with home-grown LegalZoom applications, data services as well as third party applications.

PHP Developer

Modernize
Austin
2 days ago
+24
In this position, you will research, design, build, test, deploy, and maintain web and backend applications that leverage large-scale marketing data to optimize web-based user experiences. Your knowledge of databases, programming languages, and scalable web architectures will be put to the test as you build out applications that optimize the experience of millions of online users. Working in a tight-knit team environment, you will participate in architecture discussions, code reviews, sprint planning, and deployments. Our current code base is primarily LEMP stack in a distributed AWS environment, so we seek applicants that have experience in a similar ecosystem.

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