Senior Product Manager, Customer Experience
You, as Senior Product Manager for the GoDaddy Customer Experience team, will lead cross-company initiatives to deliver outstanding end to end experiences to GoDaddy customers around the globe. Do you love engaging with customers to really understand their needs, working across teams and digging into data to derive insights? In this job you will be responsible for evaluating customer needs and defining end-to-end experiences, for web and mobile, that are seamless, personalized, and help our customers be successful in their ventures. You will lead the efforts to reimagine our customers’ account settings and product renewal experiences and work across teams to drive execution. You will generate hypotheses for how new scenarios can provide differentiated value to our customers and ensure we have the telemetry and data available to evaluate success. You will run tests to validate these hypotheses, in order to deliver the most impactful solutions to market in an agile, iterative manner. You should be highly analytical and love immersing yourself in the data. If you are passionate about crafting great experiences, deriving insights from data, and helping entrepreneurs and small businesses around the world build, run and grow their digital presence, this is the job for you!