Austin Tech Jobs and Startup Jobs

164

Enterprise Customer Success Manager

Cision (formerly TrendKite)
Austin
24 minutes ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Business Analyst- Guided Products and Services

GoDaddy
Austin
5 hours ago
+28
The Business Intelligence team is looking for an experienced analyst to focus on customer operations and retention. As a business analyst, your goal will be to use data analysis to yield new insights about our customer base and make recommendations for increasing revenue and operational efficiency.

Contracts Manager

Khoros
Austin
5 hours ago
+52
Khoros is looking for a Contracts Manager to join our Legal team. As a Contracts Manager for Khoros, the successful candidate will help accelerate Khoros' success by providing practical, creative, thoughtful and quick answers to key legal questions. The Contracts Manager will be required to draft, negotiate and manage a wide variety of commercial agreements, including customer and vendor agreements. They will assist with the continuous development of the contracts team and its processes. Khoros' Legal function is diligent and proactive and works cross–functionally with all areas of the company in a collaborative, collegial, fast-paced, global team environment.

Associate Technical Support Engineer (9AM - 6PM)

Khoros
Austin
5 hours ago
+52
The Associate Technical Support Engineer role is entry level technically and is responsible for ensuring that our customers are communicated with, our internal staff members are followed up on, and dealing with the bulk of our straightforward technical questions. This team takes on learning the system and technologies, but we have the luxury of training you in the details. 

Desktop Support Specialist

AlertMedia
Austin
5 hours ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

IT Services Manager

Vista Consulting Group
Austin
5 hours ago
+32
 Vista Equity Partners is seeking a talented IT Services Manager to provide operation and strategic oversight of the IT organization's procurement, supplier and asset management activities as well as Operations and Financial Analysis functions. This is an exciting role for a leader who is passionate about building a strong foundation of operational excellence in these key functions within our IT organization.  The successful candidate will have a strong background in IT procurement, supplier management as well as finance and operations.  In addition, they will have a holistic, service-oriented approach to business relationship management as this role provides foundational services across the enterprise. A strong affinity to leveraging data to inform decisions is desired.

Director, Sales Enablement

Vista Consulting Group
Austin
16 hours ago
+32
We are searching for a Director of Sales Enablement who will partner with Chief Sales Officers and Sales Enablement leaders from across our portfolio companies to ensure the sustainable success of their functions, with a particular emphasis on developing the next generation of commercial talent.

Growth Hacker for Fast Growing Ecommerce Pet Brand

PetHonesty
Austin
21 hours ago
+19
What are your life goals? What do you want to accomplish in life, so that when you look back, you can say you spent your time well? We are looking for a strategic growth hacking hire at PetHonesty (more info on us below). If we hire you, we don’t just want you to help accomplish our goals; We want to help you accomplish YOUR goals as well. The rewards will be tremendous: professional/personal development, a work environment that you love and

Learning and Development Manager

Vista Consulting Group
Austin
1 day ago
+32
Vista's HR Department is looking for a Learning and Development Manager to build and implement a comprehensive learning strategy that aims to engage and retain our staff. The Manager will create, update and personalize a training roadmap that includes new resources, eLearning, classroom training and other professional development tools aligned with the needs of the business and our employees. This role will be a critical partner for other leaders in the organization and will rely on their strong communication and relationship building skills.

IT Systems Administrator

REX
Austin
1 day ago
+34
Work closely with other REX engineers to gather requirements, research, evaluate, design, plan, deploy, and support Linux-­based / open source software platforms and related fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build highly­ resilient, high ­performance, scalable, and flexible IT infrastructure to support our company's accelerating growth.

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
1 day ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Analyst or Consultant, Value Creation

Vista Consulting Group
Austin
1 day ago
+32
 Your role within VCG will strengthen your existing skills, grow and widen your capabilities, and offer you an unparalleled path for personal development and career growth. Do you aim to be the best in your field? Do you enjoy partnering with talented executives and collaborating on challenging business opportunities? Are you curious about how to make great businesses even better? Are you motivated by seeing others succeed? Join us.

Business Development Representative

Ngage
Austin
2 days ago
+31
Ngage Live Chat  is currently on the hunt for an energetic, proactive and resourceful Sales Representative to join the Austin, Texas Team! Core Responsibilities: Research and identify qualified prospects and navigate company structures to identify key decision makers. Initiate a dialog with prospective clients, develop and nurture trust and maintain a strong book of business. Communicate benefits of product, and upsell features effectively in

Middleware Engineer

Civitech
Austin
2 days ago
+12
Civitech is an Austin, Texas based political technology startup that is devoted to applying technology-based solutions to civic problems.  We are a team of developers, organizers, former candidates, marketers, game designers, musicians, veterans, artists, and scientists that are committed to changing progressive politics for the better. We are building elegant, usable interfaces that will help people run for public office, make it easier for

Executive Director, Customer Operations

Vista Consulting Group
Austin
3 days ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Office Coordinator

MVF
Austin
3 days ago
+24
You’ll be running our office - we’re a small team of around 30 people and you’ll be leading the charge on all things culture and wellbeing. We encourage you to be creative and bring some great ideas to the table, as well as help to run the things we already do well. For example, you’ll be managing the onboarding of new team members, managing a range of social events and being our US representative for our Corporate Social Responsibility (CSR) programme, including supporting our charitable activity. 

Senior Software Implementation Engineer (Remote OK…

ActiveProspect, Inc.
Austin
3 days ago
+23
ActiveProspect is seeking a Senior Implementation Engineer to join our small, but growing Support team. This is a client-facing role. This person will be proficient using our suite of products to efficiently onboard new clients and implement solutions for existing clients. You will become a "go to" person for technical questions about how our products work. This is a demanding role that requires exceptional leadership, client relationship management, project management, communication, and technical skills. We are looking for candidates that are truly passionate about helping our clients on a daily basis. This position offers multiple potential career paths in the company.

Associate Technical Support Engineer (11AM - 8PM)

Khoros
Austin
3 days ago
+52
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Success Manager

AlertMedia
Austin
3 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Software Engineer, Ad Tech

Cision (formerly TrendKite)
Austin
3 days ago
+20
TrendKite seeks a Technical Architect to lead internal development of our analytics and attribution solution based on a unique combination of earned media data and AdTech systems. This position requires a proven technical leader with expertise in both AdTech and AWS big data systems. This position is ideal for a candidate seeking to have a direct and material impact on the company’s growth and product innovation strategy.

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