Austin Tech Jobs and Startup Jobs

38

Technical Deployment Lead

CognitiveScale
Austin
1 day ago
We are seeking a Deployment Lead with project management experience in a professional services environment. An ideal candidate will have proven experience in leading large-scale enterprise software deployment projects on-prem and in the cloud. This role is client facing, keeping the client informed of the deployment status as well as articulating and helping resolve complex technical issues with internal stakeholders. 

Customer Success Manager - Austin

OneSpot
Austin
2 days ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Support Manager, Data Quality

TrendKite
Austin
2 days ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Customer Support Representative

TrendKite
Austin
2 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Account Manager, Enterprise

TrendKite
Austin
2 days ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
2 days ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Business Development Representative

CognitiveScale
Austin
3 days ago
As a Enterprise Business Development Representative, you are responsible for prospecting, nurturing, qualifying, and generating new qualified leads to support CognitiveScale’s Client Executives. While carrying a quota, you will work closely with the Marketing and Sales teams to target and develop new business relationships within the strategic markets we have defined. This will be done primarily through email outreach and telephone calls, and will be coordinated with various campaigns and events.

Software Engineer - Tools and Infrastructure

CognitiveScale
Austin
3 days ago
We live in a moment of remarkable change and opportunity that is cognitive computing. The convergence of data and technology is transforming industries, society and even the workplace. CognitiveScale is looking for talent to drive market success by building cognitive business solutions.  What you’ll do everyday:• Work as a part of an Agile team to define and establish architectures for high availability and fault tolerance• Develop tools that

Director of Marketing, CHIVE TV/Atmosphere

Chive Media Group
Austin
3 days ago
+16
Chive Media Group is looking for a Director of Marketing to join our CHIVE TV (now called Atmosphere) team in all it’s marketing efforts. Atmosphere is the world's 1st ambient TV platform with contoured audio-optional channels, updated regularly. The service is both B2B and and B2C. The B2B business services any venue that has a passive audience that needs to be entertained (e.g. bars, restaurants, gyms, etc) and the B2C business services viewers that are hungry for a break from the cacophony of modern day TV.

Digital Marketing Manager

TrendKite
Austin
3 days ago
+20
What you'll do: Oversee paid search (SEM) and display advertising marketing channels across Adwords, retargeting and other pay-per-click (PPC) platforms. Optimize account performance through analytics, testing, and experimentation. Measure and report performance of all digital marketing campaigns (ROI and KPIs) Leads online strategy, website improvements and guides increased customer engagement through all digital channels Customer journey experience management & end-to-end campaign design & execution Proactively learn about search engine behaviors, technology, news and strategies and present key developments and discoveries with team members Brainstorm new and creative growth strategiesEvaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Work on an on-going basis with Marketing Ops Team to implement and execute programmatic marketing (ie, retargeting & nurture strategies) Compile, review and communicate monthly/quarterly qualitative and quantitative reports on digital marketing performance, driving actionable insights for future efforts; communicate best practices and share lessons learned throughout the organization

Sales Development Representative (Austin)

TrendKite
Austin
3 days ago
+20
What we do: TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals.

Market Development Representative (Austin)

TrendKite
Austin
3 days ago
+20
We build digital PR software for communications, PR and marketing professionals. Digital PR is an exciting, dynamic space with tremendous growth potential. As PR becomes increasingly digital, the entire industry is evolving very quickly, and we’re here to help our customers stay ahead of those changes.

Senior Software Engineer (Java / Backend)

OneSpot
Austin
6 days ago
We leverage AWS, Kafka, Elasticsearch, Docker, Datadog, and other technologies in order to build a reliable and scalable platform, and we need someone with strong Java, data, and systems skills to help us expand and maintain the platform. Ultimately, we are looking for curious and adaptable people who deliver results and think critically. It would also help if you have a good sense of humor and happen to be a champion ping pong player. We are a small, venture funded startup that solves a critical problem for prominent brands that leverage content marketing. We offer flexible work arrangements and excellent benefits. We are located in Austin, TX.

Senior Project Manager

CognitiveScale
Austin
6 days ago
We are seeking a Senior Project Manager with project management experience in a professional services environment. An ideal candidate will have proven experience in leading large-scale enterprise software consulting projects and/or big data analytics. This role is client facing, keeping the client informed of the project status as well as articulating and helping resolve complex technical issues. This person also fosters positive team environments and thrives when collaborating with cross functional development teams. In this role, you will have the opportunity to put cognitive computing in action to truly change the world! If this sounds interesting then let’s talk about how you can contribute to our successful delivery of high quality solutions for CognitiveScale.

Account Manager, Mid Market

TrendKite
Austin
6 days ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Account Executive (Austin)

TrendKite
Austin
6 days ago
+20
Own an end-to-end inside sales cycle from prospecting to close. Confidently outbound cold-call into target companies, identifying key decision makers and influencers. Set and execute strong product demos weekly. Manage personal pipeline and effectively articulate progress to key sales goals: know your business. Represent TrendKite's culture and values in all client conversations. Hit and exceed quarterly sales quotas.

IT Team Lead

TrendKite
Austin
1 week ago
+20
We are looking for an IT Team Lead in our downtown Austin office. In this role, you will assume ownership of IT operations in its entirety and ensure all systems are running smoothly including network management, vendor management, desktop support, network/app security, VOIP/telecommunications, subscription management and financial optimization, and hardware procurement.

Account Manager, SMB

TrendKite
Austin
1 week ago
+20
rendKite is looking for an Account Manager with a successful track record of retaining and growing B2B SaaS subscriptions with mid-market and enterprise clients, preferably in the digital marketing space. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Onboarding Consultant

TrendKite
Austin
1 week ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Manager, Mid Market Accounts

TrendKite
Austin
1 week ago
+20
We’re looking for an insightful Account Manager, leader, and mentor, with a proven track record of managing a team of Account Managers Managers. Working within the broader Customer Success organization. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

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