Austin Tech Jobs and Startup Jobs

35

HR Business Partner

TrendKite
Austin
6 hours ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Associate Account Executive (Austin)

TrendKite
Austin
1 day ago
+20
Own an end-to-end inside sales cycle from prospecting to close. Confidently outbound cold-call into target companies, identifying key decision makers and influencers. Set and execute strong product demos weekly. Manage personal pipeline and effectively articulate progress to key sales goals: know your business. Represent TrendKite's culture and values in all client conversations. Hit and exceed quarterly sales quotas.

Office & Employee Experience Coordinator

TrendKite
Austin
3 days ago
+20
Be the heart of TrendKite and the culture champion. Manage internal needs ensuring appropriate and timely execution of service requests such as facilities/maintenance issues and office supplies (we're open to letting you develop the request process). Play a huge role in creating a fantastic, engaging, five star experience for your teammates, clients, and office guests. Oversee contracts and relationships with vendors who support day-to-day maintenance (e.g., Catering, Cleaning, etc.). Tackle space planning for all teams including coordination and execution of all internal office moves. Assist in new hire onboarding to ensure all administrative tasks are executed in a timely manner and new hire materials and tools are in place. Assist in planning and execution of external recruiting and company promotional events.

Director of Marketing

CognitiveScale
Austin
3 days ago
The Marketing Director will lead content, product and solutions marketing, responsible for creating and publishing engaging content that captures the attention of our target buyers and prompts them to engage with CognitiveScale. You will work very closely with product managers to understand core message and positioning, and then amplify messages across all relevant media and platforms as required. The ideal candidate will work very closely with campaign/program marketing to ensure content is reflected in marketing campaigns, and marketing communications, to execute digital content and social media tactics.

Customer Support Representative

TrendKite
Austin
3 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Associate Product Manager, Data Platform

TrendKite
Austin
3 days ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Account Manager, Enterprise

TrendKite
Austin
3 days ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
3 days ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Software Engineer - Tools and Infrastructure

CognitiveScale
Austin
5 days ago
We live in a moment of remarkable change and opportunity that is cognitive computing. The convergence of data and technology is transforming industries, society and even the workplace. CognitiveScale is looking for talent to drive market success by building cognitive business solutions.  What you’ll do everyday:• Work as a part of an Agile team to define and establish architectures for high availability and fault tolerance• Develop tools that

Business Development Representative

CognitiveScale
Austin
5 days ago
As a Enterprise Business Development Representative, you are responsible for prospecting, nurturing, qualifying, and generating new qualified leads to support CognitiveScale’s Client Executives. While carrying a quota, you will work closely with the Marketing and Sales teams to target and develop new business relationships within the strategic markets we have defined. This will be done primarily through email outreach and telephone calls, and will be coordinated with various campaigns and events.

Sales Development Representative (Austin)

TrendKite
Austin
5 days ago
+20
What we do: TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals.

Market Development Representative (Austin)

TrendKite
Austin
5 days ago
+20
We build digital PR software for communications, PR and marketing professionals. Digital PR is an exciting, dynamic space with tremendous growth potential. As PR becomes increasingly digital, the entire industry is evolving very quickly, and we’re here to help our customers stay ahead of those changes.

Machine Learning Leader

CognitiveScale
Austin
5 days ago
Effectively lead, motivate, and scale a highly talented machine learning team doing applied research and development. Lead the development of AI accelerators and infrastructure requirements for our platform. Align with peers in sales, marketing, customer success, and engineering teams to make sure our AI capabilities are delivered to the market in the most effective way. Work with our customer success team to estimate the effort involved and skills needed from a machine learning perspective for a specific customer engagement. Design and champion best practices and processes that drive organizational excellence. Handle team coordination and management tasks such as project assignments, defining team member business objectives, operations, etc..

Accounts Receivable Coordinator

TrendKite
Austin
6 days ago
+20
Process incoming client payments. Read contracts and process invoices accordingly. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Facilitate payment of invoices due by sending bill reminders and contacting clients. Generate financial statements and reports detailing accounts receivable status.

Customer Success Manager - Austin

OneSpot
Austin
1 week ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Account Manager, Mid Market

TrendKite
Austin
1 week ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Account Executive (Austin)

TrendKite
Austin
1 week ago
+20
Own an end-to-end inside sales cycle from prospecting to close. Confidently outbound cold-call into target companies, identifying key decision makers and influencers. Set and execute strong product demos weekly. Manage personal pipeline and effectively articulate progress to key sales goals: know your business. Represent TrendKite's culture and values in all client conversations. Hit and exceed quarterly sales quotas.

Machine Learning Intern

CognitiveScale
Austin
1 week ago
Ability to analyze data and propose an ML solution. Help develop algorithms and predictive models to solve critical business problems. Able to learn industry processes and incorporating them in the solution. Be responsible for measuring and optimizing the quality of your algorithms. Work closely with the ML team to identify, design and build appropriate datasets for complex experiments.

Onboarding Consultant

TrendKite
Austin
1 week ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Manager, Mid Market Accounts

TrendKite
Austin
1 week ago
+20
We’re looking for an insightful Account Manager, leader, and mentor, with a proven track record of managing a team of Account Managers Managers. Working within the broader Customer Success organization. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

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