Austin Tech Jobs and Startup Jobs

82

Senior Customer Success Manager

Optimizely
Austin
13 hours ago
+13
Be the ROI-focused trusted advisor for a portfolio of mid-market customers to help them build successful experimentation programs. Tackle customer challenges with curiosity, empathy, and strong problem solving skills. Strategize to secure executive visibility of Optimizely business results leading to increased renewal rates. Lead customer meetings including business reviews and program maturity assessments. Work cross-functionally with Sales, Professional Services, Technical Support, and Product to accomplish customer goals. Use data to spot patterns preemptively to improve the organizational usage and adoption of the Optimizely platform. Engage with Optimizely’s product team to translate customer feedback into product requirements. Earn the trust of your customers which helps generate customer references and referrals. Ruthlessly prioritize a portfolio of 50-80 customers to maximize the effectiveness of your time.

Customer Support Specialist 1

GoDaddy
Austin
13 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Director of Marketing - Inbound

SOCi Inc.
Austin
22 hours ago
+21
SOCi is the leading enterprise solution for social content discovery and social media marketing. Our next-generation, all-in-one social media SaaS platform utilizes a proprietary scoring algorithm to discover, evaluate, and rank social content, changing how enterprises, franchises, and affiliates market on social media to their target audiences. SOCi has a growing team of passionate, innovative, and fun people in both our San Diego, CA and Austin, TX offices.

Data Scientist

Pinpoint
Austin
2 days ago
+29
Pinpoint is looking to hire multiple Data Scientists, with strong backgrounds in Machine Learning and Statistics, to join our burgeoning Data Science and Analytics team. The primary focus of the position will be working with our large data set of customer activity data across a variety of data sources and developing models and algorithms to better understand how to improve performance, predict improvements and leverage key insights around the data. At Pinpoint we value collaboration between teams so occasionally you may work with our front-end team on how to visualize the data, back-end team on APIs, product teams on how to interpret and find new insights or marketing team to improve the product.

Director of People and Talent

Pinpoint
Austin
2 days ago
+29
The Director of People and Talent is responsible for developing and executing the human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, compensation and people culture. The position provides strategic leadership by articulating people and talent needs and plans to the executive management team, shareholders and the board of directors.

Senior Sales Development Representative

Pinpoint
Austin
2 days ago
+29
Pinpoint is looking for a talented, energetic, and driven person to join our team as a Senior Sales Development Representative (SDR). This position acts as the first touch for the sales organization, securing qualified meetings that result in new customers. You will be responsible for processing inbound sales inquiries and conducting targeted sales outreach to generate new meetings by identifying potential customers and finding creative ways to connect with them. The SDR will build rapport with contacts through phone calls, emails, and targeted outreach in an effort to create a customer-first experience that inspires our audience and generates interest in Pinpoint. The SDR role is ideal for ambitious candidates looking to build a career in sales and business development.

Corporate Account Executive

Pinpoint
Austin
2 days ago
+29
Be an engaged self-starter, accountable to a consistent sales process. Know how to sell innovation, build trust, and compress deal cycles. Present a thorough territory plan within first 60 days. Identify and close deals in new accounts. Accurately manage and forecast pipeline with consistent delivery of quota. Use a solution and value selling approach (e.g. Challenger Sale). Be passionate about communicating value to senior stakeholders and figuring out creative ways to success. Help optimize our approach to sales development.

Data Engineering Developer

Pinpoint
Austin
2 days ago
+29
Take product team requirements and use them to develop or improve application features. Build and maintain reusable code for future use. Ensure the technical feasibility of application requirements. Optimize the data pipeline for maximum speed and scalability. Review and help plan future application and data model upgrades with the development and product teams.

Sales Development Representative

Sitetracker
Austin
3 days ago
About Sitetracker Sitetracker, named one of the best places to work for in San Francisco/Silicon Valley by USA today, is looking for ambitious and driven Sales Development Representatives to join our growing sales team in Austin. In this role you will produce new sales leads to grow the sales pipeline by identifying, qualifying, and setting meetings for Account Executives across North America. The Sales Development Representative is a key role

Paid Search Strategist (PPC/SEM)

Effective Spend
Austin
3 days ago
+39
Join a growing company that was named a Best Places to Work by the Austin Business Journal! Effective Spend is looking for a digital marketing professional with 1+ years of hands-on experience managing paid search advertising campaigns. The right candidate exhibits a true passion for digital marketing and excellent communication and people skills. In our PPC department, you’ll have the opportunity for promotion as you master new areas of

Sr. Business Systems Analyst

Khoros
Austin
3 days ago
+52
Our Business Applications team is looking for a Senior Business Systems Analyst to join our Austin office. As a Sr. Business Systems Analyst, you'll have the opportunity to work in an environment where no two days are alike - no same old, same old here! Collaborating with business sponsors on various projects from deploying new systems to enhancements of existing enterprise applications is all in a day's work. You'll have an integral part in managing systems across various business units while providing prompt and complete resolution to technical challenges and business issues.

Social Media Specialist, Customer Onboarding

GoDaddy
Austin
3 days ago
+28
The core of your role will be centered around phone communication with customers and external platform support teams in order to get profiles fully set up. Own the technical components of customer onboarding through data entry on social media and review platforms. Troubleshoot and solve platform-related issues for customers. Do front-end customer research to identify existing social and review sites. Fulfill customer requests quickly and effectively. Support other Operations teams as needed. Any other responsibilities as may arise in the context of a fast-moving company.

Software Engineer – Front End

GoDaddy
Austin
3 days ago
+28
• Write great code and create unit and integration tests that prove it. • Participate in agile concepts such as daily stand-up meetings, task tracking boards, design and code reviews, automated testing, continuous integration and deployment. • Participate in ensuring a high quality and performant system that engages and delights customers. • Understand the nuances between browsers and provide advice and guidance to other developers on handling those nuances. • Perform code reviews and participate in suggesting and supporting coding best practices. • Build reusable code and libraries for future use.

Project Manager

Khoros
Austin
3 days ago
+52
Job Description As a Project Manager at Khoros, you will be responsible for the successful delivery of our customers' projects. Do you enjoy working with customers to bring their vision to life? Are you organized, articulate, and detailed oriented? Do you have the hard skills necessary to drive a project schedule and soft skills necessary to satisfy the customer while doing it? If so, then we've got the dream job for you! We are seeking an

Account Executive

QuestionPro
Suburbs
4 days ago
As an Account Executive, you will be responsible for identifying and and landing new business relationships for our Workforce Division. You will be the first face and voice that our business prospects see; accordingly, you must have the ability and drive to connect with customers, swiftly understand their unique requirements and communicate how WorkXO by QuestionPro can ​solve their problems​ and exploit opportunity.

Customer Success Representative

OutboundEngine
Austin
4 days ago
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!

Senior Software Engineer, Application Backend

Optimizely
Austin
4 days ago
+13
Design and implement next generation core application backend components. Identify when to replace and when to rebuild legacy systems. Design and enhance all systems to be Enterprise Class (Reliability, Scalability, Performance, Security, etc.). Design and build systems that have monitoring and alerting capabilities. Educate internal customers on how to best venture into our codebase. Organize, plan, and lead large projects through to completion.

Staff Site Reliability Engineer

Optimizely
Austin
4 days ago
+13
Identifying and evangelizing technologies that will continuously improve (and at times transform) our engineering and operational landscape. Providing technical leadership and help us move to Total Ownership. Provide evangelism and mentorship of DevOps principles and skills to the greater engineering team. Designing and deploying new infrastructures using cutting edge technologies. Helping to transform our architecture to container-based microservices (including the SDLC toolchain). Working on scrum teams alongside developers and product managers to drive operational excellence of our existing infrastructure while evangelizing an operational focus on new projects.

Software Development Manager - Security

GoDaddy
Austin
4 days ago
+28
• Directly manage and lead senior, mid and junior developers. Ensure they are successfully executing specified designs to the internal standards set for engineering product. • Guide professional development of your software engineers through coaching and mentoring. • Assist with establishing standards and processes within the Engineering group in order to continuously improve their consistency, predictability, and efficiency. • Write great code and create unit and integration tests that prove it. • Participate in ensuring a high quality and performance system that engages and delights customers.

Associate Sales Development Representative

Khoros
Austin
4 days ago
+52
Reach out to strategic target companies to generate interest in our awesome suite of product offerings. Seriously, they're awesome! Work closely with other Sales leaders to research and develop call strategies, messaging and territory development. Learn and stay informed of the Khoros value proposition, product features and common sales objections to develop compelling conversations and handle initial discovery calls. Track and monitor your sales activities and goals in Salesforce. You want credit for all your hard work don't you?

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