Austin Tech Jobs and Startup Jobs

We are looking for a dynamic Campaign Manager with a proven record in developing integrated campaigns to achieve retention and growth targets. We need that person who can move between the strategic needs of a campaign and the management of its execution. The person in this role should be continually thinking about optimizing results within current channels/campaigns through compelling messaging and great execution.

Our Billing & Collections Associate is a key contact point with our customers, using problem solving and customer service skills to respond to billing and collections questions. This role is housed within our Accounting & Order-to-Cash Department and offers the possibility of mobility within the company. Prior billing experience is not required but is strongly preferred. We are looking for someone who is hungry to learn and make an impact from day one.

In Account Management Sales, you get to work as the primary relationship owner and customer advocate. You will build relationships with existing customers and help guide them through our product portfolio and match their business needs. You'll be connecting with IT Professionals and small to mid-sized business owners to demonstrate the value of WP Engine and how our platform can meet their business needs.

Work with our Enterprise clients to help identify, quantify and track the key performance indicators most important to their business; create customer success plans to help customers achieve their goals. Program manage escalations, campaigns and high traffic events; anticipating needs based on an understanding of customer initiatives and holding the partnership accountable to shared goals. Partner with the Sales Account Managers to continually identify and develop new opportunities to drive adoption and align with customers' strategic goals.

Provide team leadership and management for WP Engine's Finance business intelligence (FiBi) team. Lead implementation of technology roadmap for all business intelligence teams across WP Engine. Orchestrate and lead complex multi-functional data improvement initiatives and move enterprise data architecture to the Google Cloud Platform. Be a domain authority in product data and analytics across the organization, partnering with corporate security for risk assessment to ensure compliance to data policy and regulations. Work closely with internal partners to implement data pipelines, turning business requirements into technical requirements and leading your team's data skills and resources to complete requirements. Direct a team of data professionals to deliver strategic data objectives as well as hire, train, develop, and promote team members. Collaborate with leaders across WP Engine to influence decisions and outcomes through the use of data. Own the help desk queue for all data improvement questions for Accounting and Finance. Other duties as assigned.

We are searching for experienced software engineers to join our rapidly expanding R&D team to help build our next generation architecture, create new tools for developers using our platform, and provide intelligent insights to our 70,000+ customers in 130+ countries. Python, Go, Kubernetes, Docker, and Ansible are some of the technologies that you'll work with, and experience in these domains is desired. But we are also happy to help you learn our stack as long as you have a history of mastering other languages and technologies quickly. We hire for talent and potential, we want smart people to help invent the future of web hosting.

We're hiring an Executive Communications Senior Manager. Thinking strategically, executing tactically, and having experience with executive positioning, executive media relations and especially speaker's bureau programs are important parts of the role. Are you articulate, collaborative, adaptable, and passionate about driving culture, employee alignment and success? We'd love to have you join the marketing communications team. Your primary responsibility is to be responsible for the implementation of strategic executive communications platforms that elevate our profile, advance WP Engine's business priorities and reinforce our brand. Thought leadership marketing and strategic positioning development lie at the core of this role. You'll liaise with company executives to provide strategic and tactical communications advice. Having the skills to navigate ambiguity with aplomb while also thriving under deadlines will ensure you'll thrive in our startup environment.

Design, write, test, integrate, and maintain software applications that are resilient, robust, and perform at scale. Continuously improve WP Engine's secure, performant software platform that supports tens of millions of end users. Write clean, maintainable code. Improve test coverage and build deployment pipelines to safely and rapidly push new code to production. Work closely with Product Management to ensure that your frequent, incremental code changes provide customer value. We are fanatical about automation because we invest for the future. You will be expected to constantly look for opportunities to automate and optimize. Research new technologies and incorporate them into new and existing systems and products (e.g. Kubernetes is a recent focus). Be an outstanding teammate to the other members of your scrum team.

Secure a containerized software supply chain. Automate the workload and network policy for Kubernetes. Document application indicators of compromise with Security Operations. Evaluate scenarios against systems with multiple TB per day of logs. Automate application security testing and monitoring in CI/CD. Work with engineers and partners to ensure understanding of, and ongoing confidence in, static and dynamic analysis findings. Support continuous learning by periodically contributing patches. Identify and advocate for SDL process improvements. Represent the Security Team with other internal groups, vendors, and customers.

Research and evaluate new technologies; develop recommendations for adoption or non-adoption of those technologies. Design, validate, and communicate macro-architecture for engineering teams to reference and develop toward. Review designs from others and provide constructive feedback. Lead by example and influence the organization to continuously improve our technology stack. Work with product management to understand new product requirements. Provide some options for architectural approaches that make different trade-offs. Collaborate with partners, both internal and external, to ensure requirements are understood and met by the systems we build.

Perform vulnerability testing, risk analyses, and security assessments. Plan, implement, and upgrade security measures and controls. Build automatable security "detections" for common attack and/or misuse events. Anticipate security alerts, incidents and disasters and reduce their likelihood. Respond to incidents, including root cause analysis. Recommend and install appropriate tools and countermeasures. Act as a Security Team representative with other internal groups, vendors, and customers.

As a Talent Sourcer, you will be responsible for helping us to win the best talent. We are searching for someone who is resourceful, resilient, enjoy connecting with people, and will act as a WP Engine brand ambassador. In this role, you will uncover, attract, and assess the very best talent in the form of active and passive talent pipeline generation. In partnership with Talent Advisors; you will actively building pipeline and talent communities for current and future openings.

You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

The Senior Procurement Manager is responsible for crafting and implementing a purchasing strategy to build a sustainable, repeatable procure-to-invoice process, improve price to value with vendors, and support business partners in meeting their sourcing needs. This is a new role where you will have the chance to create something new and make a lasting impact in driving value for our US and International teams.

* Building out acquisition strategies for introducing new partners to WP Engine's Agency Partner Program. * Designing growth strategies to increase your agency partners' book of business with WP Engine. * Thinking of ways to retain your partners' business long after they're signed up, on-boarded, and offering our services to their clients. * Learning how to sell effectively with your agency partners. * Building pipeline through agency partner referrals. * Helping your agencies on their own client proposals. * Supporting existing agency partners and their growing WP Engine accounts. * On-boarding new agency partners through platform demos and on-site meetings. * Working with solution engineering team to put together proposals. * Working with solution engineering team to fulfill RFI's and RFP's. * Effectively managing your business and forecasting accurately. * Negotiating with clients and coordinating with our internal finance team to win business. * Planning in market visits, events, and meetups to stay in front of key partner relationships. * Following WP Engine's sales process to close deals and maintain SalesForce.com. * Provide sales reports to management and executives on a regular basis.

Use the WP Engine platform and experience the product you will be selling. You know what it takes to build a pipeline and can do it whether it's cold-calls, marketing leads, executive introductions, or your own network. You're able to work independently to explain the value of WP Engine to prospective customers but know when to pull in others to provide additional clarity. Manage key territories and accounts. Grow and acquire partners to build a partner portfolio that drives recurring referrals. Work with Marketing to drive campaigns into target markets. You can follow our sales process to close deals and but still realize it's important to keep SalesForce.com updated. You've given application demos before, understand how to set them up, and run them flawlessly. Proactively manage the base to look for upgrade and referral opportunities. Manage overage reports and follow up with relevant customers. Manage and close inbound leads. Give application demos, write proposals and SOW's. Bring in Management and the Sales Engineers when necessary to close the deal.

Drive and build executive presentations and meeting materials for CFO to CEO, Board of Directors and external audiences, including leading on ad hoc operational and company analysis as needed. Support development of senior leadership presentations to facilitate management discussions and articulate the company's strategic vision. Lead preparation and distribution of financial reports and packages by gathering and analyzing information related to current performance. Maintain a deep understanding of operating metrics, transactions, issues and changes in strategy. Develop and utilize sound financial processes to drive improved business performance. Lead efforts around operational improvements, system implementations and reporting automation. Leads the preparation and analysis of annual planning and rolling forecasts including the accompanying senior management presentations. Manage and develop Finance tools and systems.

You will coach, develop and mentor direct reports. You will work closely with our legal team on strategic partnership terms. You will lead a team of senior business development professionals and support our most strategic technology partner relationships. You will identify new partners and address partnership gaps with primary research. You will establish, develop and nurture new relationship within technology partnerships. You will guide the technology partner growth plans in concert with our product, product marketing, and sales teams. You will help craft new channel offerings to drive MRR from our technology partner ecosystem.

WP Engine has aggressive top-line growth targets and Sales Operations is a critical enabler of those goals. You'll be shaping how we look at and run the business, problem solving around a diverse set of topics, and interacting with just about every function at the company. We're writing the book now on how to attack our next phase of growth beyond $100M in revenue and you'll play a significant role in shaping our future direction. You'll find our Sales organization to be fun, high energy, respectful, and collaborative - you'll enjoy working alongside them.