Austin Tech Jobs and Startup Jobs

559

Customer Success Manager

ScaleFactor
Austin
1 hour ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Sales Internship

Khoros
Austin
3 hours ago
+49
Track and update current accounts within Salesforce. Finding and entering accurate phone numbers for prospects. Tracking and updating accounts in Salesforce to properly grade by our scoring system (CapDB).

Software Engineering Manager

RigUp
Austin
3 hours ago
+24
Provide career growth, guidance, mentor-ship and management to 6-12 direct reports. Ensure that your teams have everything necessary to smoothly plan, design, develop, test, debug, and deploy highly-available Marketplace applications on time and within budget. Facilitate and participate in code reviews, progress meetings and other engineering benchmarks. Code daily in an amount that is established by, and comfortable for, your needs. Work with the business to break down complex requirements into independent coding tasks and strategies. Positively impact your team’s work by communicating regularly across the org with designers, peers, product managers and other departments. Foster rapid ideation and prototyping with a continuous improvement mind-set. Hone your team’s skills further through various continuous learning opportunities.

Senior Software Engineer - Guided Products and Ser…

GoDaddy
Austin
5 hours ago
+28
Building great products that help small businesses get online. Working closely with PM, UX, and data scientists to question the limitations for creating magical user experiences. Writing code using modern frameworks, including React/Redux and Node/Express. Writing code that scales on backend. Using data and analytics to improve the product and customer experience. Solving end-to-end problems. Testing your code (e.g. writing functional and unit tests). Adopting agile methodologies to continuously release and deploy iterations of our services.

Admin - Executive I

GoDaddy
Austin
5 hours ago
+28
Have end-to-end responsibility for managing multiple executive calendars simultaneously. Make complex domestic and international travel arrangements for multiple executives. Prepare comprehensive itineraries for executive travel. Arrange off-sites, team functions and morale events. Support day-to-day needs of teams of varying sizes. Prepare and submit expense reports. Manage team communications and distribution lists, as well as communication with external business partners. Partner with key stakeholders on projects as needed – e.g., Finance, Legal, HR, Marketing and the. Senior Leadership Team. Provide backup to the Executive Assistants as needed to cover vacations, etc..

Senior Software Engineer - Mobile (React-Native)

GoDaddy
Austin
5 hours ago
+28
Contribute to our mobile application(s) using both native and react-native technologies to deliver compelling user experiences. Understand the nuances between mobile platforms and provide advice and mentorship to other developers on handling those nuances. Participate in planning, architectural discussion, implementation and maintenance of a mobile application enabling personalized interactions with customers. Be accountable for code quality, writing unit, integration, and automation tests. Help and advise in the selection of the most appropriate frameworks to use with the product. Contribute to Open Source projects related to the tech stack and domain of our products. Work collaboratively with a distributed team. Perform code reviews to suggest, encourage, and support coding best practices. Continuously learn and share new ideas and technical concepts.

Senior Accountant

ScaleFactor
Austin
5 hours ago
+11
As a Senior Accountant your day to day responsibilities will vary significantly month over month and will include but not limited to the following: Interaction with customers - responding to accounting inquiries, problem solving, working on KPIs and financial analysis Performing routine accounting and/or digital bookkeeping for multiple customers including the management of accounts payable and receivable, payroll processing, journal entries, and financial statement preparation Producing financial statements for a reporting period, recording business transactions throughout the accounting period, adding any required adjusting entries and closing the books for that period Assessing and improving customer processes to increase efficiencies and improve financial reporting and business analytics Providing key analyses in transactional planning and advanced accounting topics

Marketing Programs Manager

Khoros
Austin
8 hours ago
+49
 Khoros is looking for a demand generation Marketing Programs Manager who's passionate about owning a diverse marketing mix of tactics to drive pipeline and revenue. This person is responsible for the strategy, alignment and execution of Khoros campaigns. The ideal candidate is a strategic marketer with a creative mind and a penchant for all things data and measurement, exhibiting agility as learnings surface. This role requires a team leader

User Experience Designer

LogicMonitor
Austin
8 hours ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT. We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve

Customer Success Manager

RigUp
Austin
8 hours ago
+24
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

Enterprise Account Executive

MongoDB
Austin
8 hours ago
+41
We’re looking for a talented, driven individual with great energy, passion and initiative to drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

Software Engineer, Stitch

MongoDB
Austin
8 hours ago
+41
Collaborate effectively with teammates and colleagues across the organization. Write high quality (e.g. clean, well-tested) code. Deliver tasks on-time, clearly communicate challenges or roadblocks. Participate actively in the code review process. Design effective solutions to challenging software engineering problems. The Senior Engineer will be successful in this role when they.

Enterprise Account Executive

LogicMonitor
Austin
8 hours ago
+63
About Us:  LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Account Executive (Mid Market)

Brightpearl
Austin
8 hours ago
+28
The Account Executive is responsible for all new business, and upsell to existing customers, within a defined Territory. The role aligns to the customer journey – from their initial interest, through qualification, evaluation, solution scoping, negotiation, to closing. Successful customer journeys result in delighted customers who grow using Brightpearl, so you will also be responsible for upsell. You will manage the entire sales cycle and close new business from inbound and outbound generated leads. This includes managing an ecosystem of partners within the Territory, who are a key source of high quality leads. You will carry an individual sales quota with an expectation to meet and exceed this consistently, supported by an excellent team at Brightpearl.

Sales Director

Tenfold
Austin
8 hours ago
+16
Tenfold Account Executives will drive strategic sales initiatives into a set of accounts with 3000 employees or less across any industry that has outbound sales or inbound customer service teams (an enormous addressable market). You will be discovering and developing new opportunities, working with prospects to understand their business objectives, identifying how Tenfold can help, and running disciplined, differentiated sales cycles that deliver real value to the customer. You will be working with our Solutions Engineers to run demos, partnering with our Business Development team on qualified opportunities, building relationships with Salesforce, Microsoft, and CRM solution integrators to solve their clients’ problems, and managing the sales cycle for your accounts.

Customer Success Manager

Juniper Square
Austin
8 hours ago
As a Customer Success Manager at Juniper Square, you’ll be a trusted partner to our private equity customers, helping to drive usage and adoption of our software, and ensuring customer satisfaction, growth, and retention. You’ll be responsible for onboarding new customers, consulting on their usage, and ensuring they’re getting maximum value from Juniper Square.

Product Operations Manager

Juniper Square
Austin
8 hours ago
As a Product Operations Manager, your primary responsibility will be getting new customers started with our application. You’ll engage hands-on with customers, and collaborate with colleagues from product development, sales, and customer success.

Engineering Manager

Keller Williams Realty International
Austin
9 hours ago
+16
Manage and execute software development projects from start to finish. Guide, mentor and lead 1-2 development teams in development best practices and processes. Design secure development coding systems and models using the latest industry standards and tools, including QA automation. Partner with business units to provide engineering insight on product design ensuring accurate level of effort estimates. Work in an agile environment and deliver a consistent burndown rate. Deliver highly available, scalable and permanent solutions. Collaborate with DevOps for release management.

Instructional Designer

Keller Williams Realty International
Austin
9 hours ago
+16
Apply tested instructional design theories, practices and methods (ADDIE, SAM) to create learning solutions that are engaging, activity-based and results-oriented. Design and develop solutions that satisfy the needs of a diverse set of learners (e.g., livestream courses, facilitator-led workshops, webinars, interactive modules, videos, online courses, quick reference guides, job aids, video, performance support walkthroughs, etc.). Partner with team to define scope of learning experience, including objectives, subject matter experts, project team, stakeholders, timeline and projected outcomes. Identify research sources (people, other courses, websites, articles, statistics, etc.). Conduct focus groups. Implement mechanisms to track the results of learning experiences. Review and iterate learning experiences based on feedback and results to improve performance outcomes.

Senior Data Engineer

Keller Williams Realty International
Austin
9 hours ago
+16
Design, develop and implement data infrastructure and pipelines that collect, connect, centralize and curate data from various internal and external data sources. You will ensure that architectures support the needs of the business, and recommend ways to improve data reliability, efficiency and quality.

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