Austin Tech Jobs and Startup Jobs

44

Technical Support Associate (Weekend Night Shift)

DISCO
Austin
2 days ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Senior Product Designer

DISCO
Austin
2 days ago
+31
As a Senior Product Designer for DISCO, you’ll synthesize user needs, data, visual, interaction design, and technology into thoughtful prototypes. User insights will help you discover problems and opportunity areas. You'll be in a close partnership with other designers, product managers and development leaders, and together, you will set a vision for both short and long-term products. You will design compelling tools that are intuitive, thoughtful, simple, delightful and at times magical.

Sales Development Representative

DISCO
Austin
2 days ago
+31
DISCO is looking for ambitious and driven Sales Development Representatives to join our growing sales team. In this role, you will produce new sales qualified leads to fuel the sales pipeline by identifying, qualifying, and setting meetings for Regional Sales Executives.

Sr. Curriculum Developer

DISCO
Austin
3 days ago
+31
DISCO seeks to hire a Training Specialist who is experienced, articulate and driven to deliver internal and external training to a variety of audiences. As a DISCO Training Specialist, you will be responsible for delivering an end to end training program to customers and internal client success employees via face to face and virtual formats.

Salesforce Engineer, Lead

LegalZoom
Austin
4 days ago
Salesforce Lead Engineer, is a technical lead role to work on our current salesforce platform and help define and develop solutions for our B2B team. This position should be capable of managing requirements from Sales and Service cloud perspective and building solutions and implement them with hands on approach, aligning with our Salesforce release management process. This position will also be responsible working on Salesforce projects to build custom functionalities on Salesforce Lightning platform, including – Apex, Lighting, Visualforce, JavaScript, Data Model etc. The LegalZoom Salesforce platform is highly custom and complex environment – so we are looking for someone with sufficient experience in solving business problems, solution designing and development experience to work as a part of the SF development team. This is an opportunity to work on challenging and exciting projects as well as creating and enhancing our SF platform roadmap.

Email Retention Specialist

LegalZoom
Austin
4 days ago
Respond to customer inquiries, retention and subscriptions via email. Meet monthly email and revenue quota. Research and resolve questions. Assist the department with all customer related initiatives. Improve the quality of the customer interaction on a daily basis. Help achieve companywide objectives while ensuring complete customer satisfaction in a “one contact” environment. Manage time and company resources appropriately. Performs other duties as assigned by Supervisor.

Training Specialist

DISCO
Austin
4 days ago
+31
Deliver internal training to Services team members on product functionality, eDiscovery practices, and internal DISCO processes and procedures. Assess internal team members’ skills and knowledge via project-based learning, and provide constructive feedback and personalized training based on outcomes. Deliver external training to customer groups via face to face and virtual environments, including onboarding, role-based training, and advanced training per customer requirements. Make complex technological and legal concepts accessible via quality instructional practices and clear communication. Build and maintain DISCO product expertise for end-users & administrators, as well as domain knowledge about the eDiscovery industry and legal SaaS at large. Collect and utilize customer feedback to identify growth areas for the program and delivery. Collaborate on the development of relevant courseware materials based on customer needs and gaps in training content. Participate actively in team meetings and individual interactions, providing insight to training operations and needs, as necessary.

Process Analyst

LegalZoom
Austin
4 days ago
Let’s build something cool. We’re looking for a great Process Analyst – this role focuses on designing new business processes, changing existing business processes and building the functionality to support these changes. Our ideal candidate will have excellent attention to detail and analytical skills with 3 to 5 years of experience working with agile teams in a Contact Center environment.

Chargeback Analyst

LegalZoom
Austin
4 days ago
The Chargeback analyst will investigate disputed credit and/or debit card transactions and then take suitable action to resolve those disputes, including processing refunds and/or debits to cardholders or merchants. The work involves researching credit and/or debit card transactions and determining if purchases actually occurred. Chargeback analyst must then communicate their findings to consumers and merchants, via WorldPay platform. Also, must be on the lookout for fraud and report any suspected cases to the appropriate department within the company.

Systems Administrator

DISCO
Austin
4 days ago
+31
As a Systems Administrator, you will help scale DISCO by orders of magnitude and extend the organization’s presence globally while ensuring the security of the company’s intellectual property and user data. You will be responsible for handling endpoint management, deploying and integrating new services, and acting as an escalation point and mentor for our growing IT helpdesk.

Lead Back-end Software Engineer

DISCO
Austin
4 days ago
+31
Who We Are  DISCO is a legal tech software company. Our objective is to own the legal tech market and become the leader in legal as Salesforce has done in the sales technology space. Given the massive growth of data over the last 20 years, poorly built legal technology products have severely decreased lawyers ability to practice the law.  Our fundamental mission includes building a unified technology platform for the practice of law, composed

Senior Software Engineer, Platform

DISCO
Austin
4 days ago
+31
Great products need great architecture. As a Platform Data Engineer, you’ll help design and build the architecture that scales the business and can be confidently relied on. We are hiring people that approach design from a systems perspective and have the aspirational goal of everything ‘well-crafted’. A great candidate can deliver real customer value while pursuing ‘high marks’ on these Architecture Quality Attributes: 

Patent Illustrator (Mechanical)

LegalZoom
Austin
4 days ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team. The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent application drawings using CAD software for submission to the United States Patent and Trademark Office (USPTO).

Senior Product Manager

DISCO
Austin
5 days ago
+31
As a Senior Product Manager, you will know your product better than anybody. You will organize and manage all of the feature requests related to your area and represent them as a member of the DISCO Product Steering Committee. You will work closely with DISCO’s customers and brilliant designers to develop the most magical, consumer-grade product that the legal technology market has ever seen. You will transform user problems into specific user stories so that engineers can unambiguously build the perfect product to support our notion that every line of code will generate new revenue.

Director, eDiscovery Data Operations

DISCO
Austin
5 days ago
+31
Manage day-to-day eDiscovery operations to ensure the effective and efficient delivery of eDiscovery services, including those related to the collection, data management, ingest, and production of data for Disco matters. Establish and refine processes and procedures to align with eDiscovery industry best practices. Design and enforce effective quality control measures to ensure the quality and scalability of Data Operations. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Develop processes and procedures, as well as identify risks, issues, and tools required to effectively manage projects. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.

Acquisition Sales Specialist

LegalZoom
Austin
5 days ago
Generate leads and acquire new sales. Cold calling; this is a high volume role. Increase market share through building pipeline via phone and email follow up. Research potential leads from business directories, web searches, etc. Establish/build rapport with new potential clients. Create a culture of success and ongoing business and goal achievement. Manage information and data related to customer and prospect interactions. Provide online product demonstrations to prospective clients. Able to articulate and communicate competitor differentiators to convert sales. Consistently meet or exceed quota-based performance metrics. Document, track and monitor all leads and activities in CRM. Develop and sustain knowledge of all solutions.

Product Marketing Manager

DISCO
Austin
5 days ago
+31
DISCO is looking for ambitious and driven Product Marketing Manager to join our growing marketing team. In this role, you will develop and execute go-to-market strategies for products and features, act as a thought leader for our products, inform product strategy, and help position DISCO as a market leader.

Sales Enablement Specialist

DISCO
Austin
5 days ago
+31
A key contributor to the sales new hire onboarding experience (pre-day 1 to 1 year). Ability to identify strengths and areas of improvement through shadowing. Support sales process and best practices through coaching on topics such as meeting facilitation, customer discovery and situational preparedness for sales meetings. Assess skills, knowledge and “sales readiness” during onboarding to help sales managers evaluate progress and create development plans. Make recommendations on how to improve performance through the use of coaching, training or helping to remove internal barriers. Help foster a coaching culture by empowering sales managers to use coaching and sales best practices. Use sales data (SFDC, internal reports) and KPI’s to help sales managers create effective 1:1 coaching plans that lead to increased sales productivity by focusing on things like pipeline and call activity. Work with managers during onboarding to develop territory business plans that helps improve short term and long term focus of their sales new hires.

Revenue Operations Analyst

DISCO
Austin
5 days ago
+31
Review revenue events to ensure they are configured correctly in the system of record. Assist in implementing Salesforce to NetSuite integration and manage integration post-implementation. Revenue contracts to ensure compliance with internal policies. Review revenue contracts and interpret financial terms correctly. Provide assistance monitoring emails from clients/internal staff regarding revenue/billing inquiries. Review the accuracy of invoices and credit memos. Create new accounts and maintain accurate records of customer information in Salesforce and NetSuite/QuickBooks. Run reports in NetSuite/QuickBooks and Salesforce. Manage data and prepare reports in Excel. Assist with the completion of various tasks as they arise. Perform other duties and projects, as assigned.

Enterprise Solutions Director

DISCO
Austin
5 days ago
+31
As the Head of Enterprise Solutions, you are responsible for aiding DISCO’s clients in maximizing the power of DISCO for their firm-wide rollout. You will aid in the scoping of each implementation with the project team and lead the development of solution automation and workflow development. 

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