Entry Level eCommerce Jobs Austin

8

Professional Services L&D Specialist

BigCommerce
Austin
3 days ago
+47
Partner with the Professional Services leadership team to assess training needs and develop impactful training programs based on the functional roles within the BigCommerce Professional Services organization. Analyze team performance metrics, conduct focus groups and develop recommendations to improve the Professional Services Team's functional performance.  Develop, implement and deliver curriculum for specific initiatives or programs for the Professional Services organization.  Develop relationships with vendors and consultants to build comprehensive training and development programs. Lead and evaluate training programs, orientation and personnel development as well as organizational development for the Professional Services organization. Continually evaluate the training progress and training procedures to monitor course effectiveness and update the curriculum as needed.  Continually evaluate, gather and analyze best practices across the Professional Services organization for the purposes of enhancing curriculum as well as providing key findings and feedback to stakeholders.  Coach and support staff through operational changes. 

Senior Sales Development Representative

Support Software Engineer

Merchant Champion

L&D Content Specialist

Developer Documentation Specialist

Associate Product Manager-Payment Integrations

Analytics Analyst II

Call Router

Sales Development Representative

Technical Account Manager

Training and Development Specialist, PSO

Load 8 more jobs12 jobs at BigCommerce

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
2 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

SaaS Account Manager - West Coast

ShipStation
Austin
2 weeks ago
As an Account Manager, you’ll manage the on-boarding and ramp-up of clients buying SaaS services for e-commerce shipping processing and automation. Account Managers are the client’s first point of contact and are responsible for the training and activation of new accounts. They’re responsible for driving full product adoption (turning trial users into subscribers) and are customer advocates in regards to future product enhancements. Successful candidates will be expert change managers, proactive trainers, and work tirelessly to ensure the satisfaction of the client. They’ll communicate regularly and proactively with internal stakeholders. They’ll be passionate about delighting and retaining customers. If you are interested in being part of an Austin-based SaaS software start-up that is loved by its customers, take a moment to apply!

User Success Specialist - Phone Speciality

ShipStation
Austin
2 weeks ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Technology Sales

Lumation Services
Austin
2 weeks ago
• Present and sell company products and services to new and existing customers. • Prospect and contact potential customers. • Reach agreed upon sales targets by the deadline. • Must have excellent verbal and basic computer skills. • Set follow-up appointments to keep customers aware of latest developments. • Create sales material to present to customers.

Senior Sales Development Representative (SDR)

Shopgate
Austin
2 weeks ago
+33
Source and qualify new prospects from internal and external channels. Direct outreach to prospective businesses to drive top line funnel growth. Identify key buying influencers within these prospects to determine budget and timeline. Manage pipeline to meet and exceed monthly, quarterly and annual targets. Consult with decision makers to understand business challenges (and/or) opportunities and determine how the Shopgates’s suite of omnichannel solutions will speak to those needs. Develop strong relationships by initiating value-based interactions and conducting follow-up communications to move opportunities through the sales funnel.

UX Researcher

The Knot Worldwide
Austin
3 weeks ago
We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence. We’re looking for that special someone to ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs.  

Customer Onboarding Engineer

ShipperHQ
Austin
2 months ago
+12
Focus on taking a customer from trial to paying, ensuring they launch their ShipperHQ Account successfully. Ability to manage & track a pipeline of customers to onboard them onto our platform. Delivering accurate, valid and complete information on ShipperHQ best practices using our suite of customer engagement tools. Actively contributing to internal process improvement initiatives including updating and maintaining our knowledgebase. Actively participating within your team, ensuring as a group you are achieving your individual and team KPIs.

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