Mid Level Austin Startup and Tech Jobs

57

Sr. Manager, Customer Success, Americas

Adobe
Austin
1 day ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Senior Product Marketing Manager

Khoros
Austin
1 day ago
+53
Khoros is looking for an exceptional Senior Product Marketing Manager for our Digital Care Solution. In this role, you will drive the go-to-market strategy and execution for product launches, you will be the company expert on the digital care market and buyers, and you'll create programs that accelerate sales and drive category leadership. We are looking for someone with B2B product marketing experience who thrives in a fast-paced startup culture. You will be responsible for communicating the value of our product innovation to the market and to our field. If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you.

Senior Salesforce Administrator

Khoros
Austin
2 days ago
+53
Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

Customer Experience Associate

Khoros
Austin
2 days ago
+53
We are building a new, innovative team of Customer Experience experts designed to be an integral part of cross-functional sales teams having differentiating, solutions-focused discussions with our Customers. These teams help Customers define their vision for their own Customer Experience, craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and are strong examples of what it is to be a Khoros Customer.  The Customer Experience Associate is a critical member of the cross-functional team. Key focus areas include helping gather clear business and technical requirements from Customers and then matching those requirements to either standard services offerings or supporting Services Architects in the development of custom services solutions for customers.  Customer Experience Associates will contribute to clear and concise visions and presentations associated with active sales opportunities that are delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to share with our Customers is a key component of this position.

Director of Product Marketing - Websites and Marke…

GoDaddy
Austin
3 days ago
+28
As a Senior Product Marketing Manager, you’ll grow the websites and marketing services by driving product and marketing strategy, including developing a deep understanding of our target customer, partnering with product management, operations, and go to market teams to develop and launch new products & features, both in the US and internationally.

Sr. Learning Program Manager: Outbound & Inbou…

GoDaddy
Austin
3 days ago
+28
This business-critical position for a Learning Program Manager supports GoDaddy’s Care organization with specific responsibilities for the outbound and inbound sales teams based in Austin and Arizona. The position involves close collaboration with Care leaders to identify and prioritize learning needs to ensure that the right learning programs are prioritized and built. The position also involves close partnership with GoDaddy’s Instructional Designers and Facilitators to ensure that programs are available globally, and that learning programs land with high measurable impact. The position reports to the Director of Care Learning Programs as part of the Learning Program Management Center of Excellence within GoDaddy Learning.

Senior Software Development Engineer - Full Stack

GoDaddy
Austin
3 days ago
+28
Collaborate with a diverse background of engineering, product, and operations team members to deliver the best solution for our customers. Solve technical problems that few have solved before – no one else helps Local Businesses the way we do! Spend about 60% of your project time on front end code, and 40% on back end code. Participate in the decision making progress – we want you to speak up! Mentor your team members to share your passion for software, your appreciation for engineering discipline, and your respect for the craft of software development. Take on the challenge of making what you build higher quality, faster, and more scalable. Have a direct impact on the company’s top line performance.

Developer Docs Technical Writer

Khoros
Austin
4 days ago
+53
We are looking for an enthusiastic Technical Writer with a passion for producing high-quality API/developer documentation that contributes to the overall success of our products. The Technical Writer will work directly with supporting teams and product managers to create conceptual, reference, best practice, and how-to developer documentation. You will document new products and features from scratch, as well as edit and reorganize existing content.

Operations Excellence Program Manager III

GoDaddy
Austin
4 days ago
+28
The Program Manager will provide leadership, alignment and transparency across a portfolio of projects driving revenue and a best-in-class customer experience at scale for the Services organization. On any given day, the GoDaddy Services Program Manager might be kick-starting a new initiative, managing a cross-departmental end-to-end implementation plan or leading a global, cross-functional team to drive to a plan or decision. The Program Manager will take strategic concepts and mold them into chartered initiatives and action plans.

Customer Success Manager

Pushnami
Austin
4 days ago
+38
We are looking for a Customer Success Manager to manage the day-to-day of the entire Customer Success team. This person will work closely with the VP of Operations on the strategic direction of the department and keep the department accountable towards company goals.

Marketing Automation Manager

Modernize
Austin
5 days ago
+43
The right candidate for our next Marketing Automation Manager is also a solid project manager and detailed-oriented to a fault. She seeks to improve her content and campaigns through an ongoing dialogue with Sales and is a great listener. She has zero trepidation about talking to prospects, whether on the phone or at trade shows. She has a team spirit. She has a competitive nature. She loves winning.

Lead Interaction Designer

Idean
Austin
5 days ago
Gather customer and end-user requirements and create overall UX concept and strategy. Design the interaction model for the mobile/web/embedded solution. Create clickable prototypes. Conduct co-creation sessions with end-users and clients and usability testing sessions. Conduct workshops & brainstorming sessions with internal design team members or with clients to define visual design direction. Present designs to client and elaborate on design decisions made.

Website Support Specialist

GoDaddy
Austin
5 days ago
+28
The Website Operations Team is a customer-facing team that is responsible for offering professionally branded websites to customers who are using the GoDaddy Social service. These websites are offered to GoDaddy Social customers free of charge, and help complete our customer’s online presence. Members of this team play a role in each step of the process from speaking with customers via email or over the phone to educate them about the free website offer, all the way to visual design, technical setup of the website, and post-launch support such as ongoing updates to the site. If you’re motivated by setting and achieving goals, have high emotional intelligence, a passion for delighting customers, and want to be a part of building something incredible, we want to talk to you! No prior website experience is required.

Senior Analyst - Product Analytics

GoDaddy
Austin
5 days ago
+28
We are looking for a Senior Business Analyst in Product Analytics who has a passion for data and proactively supplying their business partners with insights. You know and love working with analytic tools and exploring new data, can write excellent SQL and scripts, build insightful and actionable multivariate drivers models, are very effective and efficient at creating visual dashboards in Tableau, and can use your technical skills and creative approaches to solve some unique problems in the Business Intelligence space. You’ll work closely with Product, Engineering, Marketing, Finance, and the Business Analytics community driving product strategy and action through high-quality and timely data analysis and thoughtful recommendations. You will be helping to uncover insights, trends and opportunities that will drive the Product Growth Team’s initiatives. Our overall goals are to increase business value by increasing customer lifecycle metrics, such as conversion and retention, and equally importantly to increase the value our small business customers get from our products by helping customers find and use features and capabilities that help them succeed online. You are an advocate for your customers, and you have a sense of ownership.

Marketing Programs Manager

Khoros
Austin
5 days ago
+53
We are looking for a Marketing Programs Manager on the Demand Generation team at Khoros. We are responsible for generating quality leads by creating and placing marketing messages in a diverse mix of channels to stand out amongst the noise and clutter in the customer experience software space. This is a dynamic, highly trending space where brands are looking for help on how to attract, retain and earn their customer's loyalty. That's our mission at Khoros and what we help our customers do -- create customers for life.

Senior Operations Engineer

Khoros
Austin
6 days ago
+53
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

Key Account Manager

Meltwater
Austin
6 days ago
+29
The Key Account Manager position is both intense and rewarding. It focuses on teamwork and culture within the office, but mainly on maintaining and growing some of the largest accounts in the Meltwater client base, ranging from Fortune 500 companies, to Government departments and national organizations which are household names. Our goal is to create positive, long-lasting relationships through customer engagement with the product to increase the overall value of their service. This involves training, onboarding and being a valuable resource to all of your clients, ensuring they are truly successful in their endeavors using the Meltwater platform. We encourage proactive outreach to clients, face–to-face meetings, and regular contact, to ensure that our clients trust us to look after their needs through their existing subscriptions and beyond.

Principal Software Development Engineer - GoDaddy…

GoDaddy
Austin
6 days ago
+28
Collaborate with a diverse background of engineering, product, and operations team members to deliver the best solution for our customers. Solve technical problems that few have solved before – no one else helps Local Businesses the way we do! Spend about 60% of your project time on front end code, and 40% on back end code. Participate in the decision making progress – we want you to speak up! Mentor your team members to share your passion for software, your appreciation for engineering discipline, and your respect for the craft of software development. Take on the challenge of making what you build higher quality, faster, and more scalable. Have a direct impact on the company’s top line performance.

Office Manager/HR Specialist

ActiveProspect, Inc.
Austin
1 week ago
+23
We are seeking a resourceful and dynamic Office Manager/HR Specialist to join our small, but fast-growing company. The Office Manager will work on the G&A (general & administrative) Team to efficiently run our office. In this role you should be able to positively handle a wide variety of tasks. The ideal candidate serves as support to the rest of the team in all administrative areas. We are looking for someone who will keep the office bright and buzzing every day.

Technical Architect

OutboundEngine
Austin
1 week ago
+27
Serve as a technology thought leader. Own the modernization and innovations for the OE platform. Champion technology and architecture-related investments, advocating for the priority of this work. Define solution architecture aligned to business needs in collaboration with product and engineering. Facilitate collaborative design discussions and drive design reviews. Partner with Product Team to envision future features and help plan development sequences. Serve as a technical subject matter expert to engineering. Assist with the development of architecture standards. Assist with improving architecture practices.

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