Not specified Austin Startup and Tech Jobs

56

Technical Support Representative

BigCommerce
Austin
1 hour ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Editor

OutboundEngine
Austin
2 hours ago
+21
OutboundEngine, the leading done-for-you marketing automation service for small businesses, is seeking an Editor with real estate marketing experience and knowledge of the housing industry to help create amazing content and campaigns for our customers. We’ve raised $33.8M in funding, have over 10,000 customers on our platform and need a creative and detail-oriented person to keep our clients looking great online. This position focuses on editing

Account Architect

Cision (formerly TrendKite)
Austin
2 hours ago
+20
We’re looking for a collaborative, problem solving, word wizard to join our Customer Success Team as an Account Architect (AA). The AA works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform using Boolean logic (AND/OR/NOT). AA’s field requests through customer tickets or chats, and may join customer calls to clarify requests or support our Account Managers and Onboarding Consultants. This role leads to further customer facing growth opportunities including Enterprise Account Architect, Onboarding Consultant, and Account Manager.

Network Reliability Engineer

ThousandEyes
Austin
3 hours ago
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Sales Intern

ThousandEyes
Austin
3 hours ago
We are looking for highly motivated, entrepreneurial, and organized interns to join us for up to 10 weeks this fall, spring or summer. In this role, you will be working with professional sales representatives to research and communicate with a broad array of prospective customers and existing customers.

Administrative Assistant (Front Desk)

Social Solutions
Austin
19 hours ago
+26
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable. Monitors visitor access and issues badges when required. Greets and directs visitors to the company. Takes and retrieves messages for various personnel. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.  Receives sorts and forwards incoming mail. Maintains and routes publications. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). Assists in the ordering, receiving, stocking and distribution of office supplies.

Project Manager

Senior Product Manager

BlackLocus
Austin
22 hours ago
+17
This is an exciting opportunity for a Senior Product Manage to work on challenging enterprise problems within an innovative start-up environment. An entrepreneurial spirit and a passion for building new products is a must. We are looking for a self-motivated individual who can both take direction but also run with your own ideas and get things done. You are comfortable operating in both technical and business environments. You’ll work with a diverse, interdisciplinary team of engineers, data science, and product designers, as well as business users. In the end you’ll solve important business problems by building and delivering impactful business applications for The Home Depot.

Software Engineer Intern

Blackbaud
Austin
1 day ago
+38
As a Blackbaud Software Engineer Intern, you will work as a team of engineers to rapidly develop and deploy Blackbaud software to our production systems in a cloud model. You will use your programming and problem solving skills to develop software solutions for nonprofits of all shapes and sizes. You will assist in developing applications to assist nonprofits with their fundraising, financial, educational, and business needs, helping them save time and stay focused on their missions. Using your strong technical foundation and passion for learning, you will continue to broaden your technical skill set through training, research, and challenging development opportunities. We view our Internship Program as an opportunity to build long-term relationships with outstanding students, while enhancing their knowledge in a business environment.

Project Manager, Professional Services - Multiple Openings - All Levels

Sr. Product Manager

Software Instructor

Associate Technical Support Engineer (9AM - 6PM)

Khoros
Austin
1 day ago
+52
The Associate Technical Support Engineer role is entry level technically and is responsible for ensuring that our customers are communicated with, our internal staff members are followed up on, and dealing with the bulk of our straightforward technical questions. This team takes on learning the system and technologies, but we have the luxury of training you in the details. 

Software Sales Account Executive - Mid Market

Restaurant365
Austin
1 day ago
+19
Work with Regional Sales Manager and Sales Development team to identify and sell into new accounts. "Own" your territory! Manage entire sales cycle from finding clients to sourcing deals. Actively grow existing accounts. In-depth knowledge of the R365 platform to present to prospective clients. Build and maintain long-lasting business relationship.

Incident Response Analyst

CLEAR
Austin
1 day ago
+14
We are looking for an Incident Response Analyst to join our Advanced Cyber Capabilities team. Analysts must be agile, willing to learn, and able to think outside of the box in order to operate effectively in an ever changing threat landscape. The ideal candidate has a strong drive to solve security challenges and the desire to implement best-in-class security measures using cutting edge technology. 

Customer Success Analyst

Juniper Square
Austin
1 day ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Business Development Representative

Rapid7
Austin
2 days ago
+24
Rapid7 is seeking the next generation of sales and professional superstars for our business development program. Our Business Development Program provides the basis and foundation to launch your technology career. Not only will you hone your skills as a business development representative uncovering opportunities with prospects and customers and maximizing opportunity from inbound marketing leads, we will enable and develop your skills across technical selling, demand generation, sales operations, networking and technical acumen. Some of Rapid7’s top sales professionals have been developed from our BDR program so if you are up for the challenge, keep reading.

Partner Implementation Specialist

Restaurant365
Austin
2 days ago
+19
Assist Support Team with Operations Related Support Tickets. Assist Coaches on the Operations Modules as needed. Create/Maintain Articles and videos for our Learning Management Solutions. Perform as needed audits on the Operations Module use of our current/legacy customers. Cross-Train and learn Accounting related functions. Conduct Internal Training Sessions for our team on all Operations Modules/Best Practices.

Senior Product Manager

Juniper Square
Austin
2 days ago
Juniper Square is looking for a creative and hands-on product manager who can help lead our product development in new directions. As a senior member of our product development organization, you'll be involved in a wide range of activities, from customer research and product roadmap decisions, to designing and shipping new product features. You'll lead your own product development projects from start to finish, and work with our business and operations teams to successfully launch new product features to customers.

Senior Technical Recruiter

Juniper Square
Austin
2 days ago
We are looking for a huge asset in adding an experienced technical recruiter to our team who can help with our growing scale of hiring needs. You will be working closely with our Head of Talent and an array of tools to assist in the continued success of Juniper Square.

Real Estate Transaction Advisor

Amherst
Austin
2 days ago
+18
As a Real Estate Transaction Advisor, you are a licensed real estate agent with a passion for helping clients transact and close on the right home. You are a Real Estate expert that wants to see deals through to the end. You are organized and diligent about your follow up and know how important it is to deliver an amazing customer experience. This is an opportunity to work in a new role with a high volume of transactions and no lead generation.

Senior Software Implementation Engineer (Remote OK…

ActiveProspect, Inc.
Austin
4 days ago
+23
ActiveProspect is seeking a Senior Implementation Engineer to join our small, but growing Support team. This is a client-facing role. This person will be proficient using our suite of products to efficiently onboard new clients and implement solutions for existing clients. You will become a "go to" person for technical questions about how our products work. This is a demanding role that requires exceptional leadership, client relationship management, project management, communication, and technical skills. We are looking for candidates that are truly passionate about helping our clients on a daily basis. This position offers multiple potential career paths in the company.

Associate Technical Support Engineer (11AM - 8PM)

Khoros
Austin
4 days ago
+52
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Sr. People Systems Analyst

WP Engine
Austin
4 days ago
+15
In People Operations - Systems, we focus on delivering thoughtful solutions to support the full employee life-cycle. As a Sr. Analyst working at the intersection of people and technology, you will translate your knowledge of HR, Benefits and Payroll business practices, processes, and systems (including UltiPro Core) to collaborate with IT, HR and Accounting Partners for the identification and resolution of issues, evaluation of potential system improvements, upgrades, and/or system conversions. You'll also help us create and maintain a catalog of metrics, reports and analysis to ensure we are bringing data forward in all of our decisions.

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