Not specified Austin Startup and Tech Jobs

61

Customer Support Representative I

A Cloud Guru
Austin
5 hours ago
+16
As a Customer Support Representative I at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your customer support skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Operations Coordinator

Modernize
Austin
7 hours ago
+43
Modernize seeks a Junior Sales Operations professional to join our account management team. In this position, you are responsible for creating Custom Lead Deliveries, Executing Boberdoo tickets, scrubbing data for Qlikview reports and assisting the Directors and the Customer Operations Analyst. Using your analytical skills, you will dig in and solve problems – from analyzing spreadsheet data to writing JIRAs for new reports – you will diagnose problems and use sophisticated business intelligence tools to optimize account manager/client performance.

Retention Specialist

GoDaddy
Austin
7 hours ago
+28
Speak with customers who have indicated a desire to cancel their subscription, listen to their feedback, communicate the value of remaining a Main Street Hub customer, and design solutions to help them remain onboard. Provide personalized, positive support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high-quality customer service resulting in meeting or exceeding the monthly goals associated with the Retention Specialist role every month. Develop and maintain deep expertise of Main Street Hub products and best practices to provide value to customers. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Human Resources Business Partner

LogicMonitor
Austin
7 hours ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT. We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it’s no surprise that we work hard and genuinely have fun working with each other to achieve

Sourcing Specialist

Renewals, Team Lead

Enterprise Account Executive

Technical Support Engineer

Operations Analyst

Program Manager, Customer Experience

Load 3 more jobs7 jobs at LogicMonitor

Associate Product Operations Manager

Juniper Square
Austin
7 hours ago
As a product operations manager, your primary responsibility will be getting new customers started with our application. You’ll engage hands-on with customers, and collaborate with colleagues from product development, sales, and customer success.

Partner Marketing Internship

ShipStation
Austin
1 day ago
As a Marketing Intern, you will have the responsibility of assisting the partner marketing team to grow partnerships through various marketing activities, such as events, blog posts, webinars, social media, case studies, videos, contests, and other co-marketing activities.

Intelligence Analyst - Korean Linguist

CrowdStrike
Austin
1 day ago
+36
CrowdStrike Intelligence, a core component of CrowdStrike, is seeking an Intelligence Analyst with Korean language skills to focus on analysis of cyber actors and adversaries in the Democratic People’s Republic of Korea (DPRK). This position serves as an important role dedicated to analyzing actors, adversaries, geopolitical developments, and transitional issues surrounding the DPRK. It also serves as an important role conducting analysis, supporting the technical analysis of threat data, and developing finished intelligence products.

Visual Designer

Director, Sandbox Research & Development

Escalation Engineer - Mac

Senior Consultant

Senior Solutions Architect for Global Cloud Alliances

Sales Development Representative

Sr UX Researcher

Sr. Data Engineer - Cloud

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Digital Consultant, GoCentral

GoDaddy
Austin
1 day ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Customer Onboarding Specialist

GoDaddy
Austin
1 day ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Head of Guided Products & Services Sales and M…

GoDaddy
Austin
1 day ago
+28
The Guided Products & Services (GPS) business is one of the key investment and growth areas at GoDaddy and includes our Professional Website Services (PWS) and GoDaddy Social (formerly known as Main Street Hub), as well as an emerging line of new services. GoDaddy customers are engaged in over 53 million entrepreneurial endeavors, and at least 40% will hire someone to build them a site. Even more will struggle without help or under-utilize the marketing tools at their disposal due to lack of time, know-how, or confidence. As the Head of GPS Sales & Marketing, you will be the audience leader for these customers who need a little more hands-on help, and responsible for growth and performance of this segment.

Operations Excellence Business Analyst

GoDaddy
Austin
1 day ago
+28
Collaborate with cross-functional stakeholders to pinpoint opportunities to unlock growth and continuous improvement of GoDaddy Services operations. Analyze customer feedback, the customer experience, the user experience and user feedback to drive improvements. Break down ambiguous/unstructured problems into parts that can be analyzed to generate hypotheses and recommendations for continuous improvement. Analyze small and medium data sets to recognize actionable trends and opportunities. Continually look for new ways to analyze data and processes to follow threads and discover actionable opportunities to increase efficiencies and improve the customer experience. Work with stakeholders, systems analysts and engineering teams to convert business problems/needs into processes, workflows, policies and user stories. Present actionable findings and recommendations to stakeholders for alignment. Partner with product, engineering, operations stakeholders and trainers to implement projects and measure results.

Social Media Specialist, Brand Onboarding

GoDaddy
Austin
1 day ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Sr Manager, Partner Marketing

ClearDATA
Austin
1 day ago
+37
Sr Manager, Partner Marketing Location: Austin, TX ClearDATA is seeking a Sr Manager, Partner Marketing to join our growing Marketing Team. The ideal candidate is an intellectually curious individual, independent and self-motivated who thrives in an entrepreneurial environment. This role is based in Austin, TX where you'll collaborate with leaders across numerous go-to-market functions and with key members of our executive team. This position

Software Engineer

Worksmith
Austin
1 day ago
+17
Job description As a Software Engineer, Worksmith will provide you the opportunity to develop the necessary skillset to become a senior executive in the technology industry. Not only will you will be given the opportunity to hone your engineering skills across our entire technology stack - from our React Native mobile app, to our Spring powered API, to our DevOps setup in AWS - but you will be given the opportunity to learn about business,

Desktop Support Associate

SailPoint
Austin
2 days ago
+18
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Customer Support Specialist II

GoDaddy
Austin
2 days ago
+28
Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Able to work autonomously on day-to-day work and special projects or initiatives. Out of office coverage for account managers including but not limited to all inbound phone calls/emails, as well as completing or scheduling performance kits, marketing kits, or update calls. Take ownership of assigned pooled accounts and provide proactive quarterly outreach in attempts to retain and possibly upgrade customers to a higher service level. Perform other assigned tasks that will be designated to level 2 as needed and handle Level 1 work as necessary.

Internal IT Intern/Contractor (Help Desk Tech 1)

ClearDATA
Austin
2 days ago
+37
ClearDATA is seeking an Internal IT Intern/Contractor for ClearDATA’s Internal IT team for a 3 to 6 month internship/contract. We are looking for someone that wants to work for a dynamic and fast growing startup environment. You must be proactive with a great attitude and personality and should be someone that wants to use their technical skills and entrepreneurial spirit to truly make a difference! You should be passionate about performing highly complex computer systems analysis work. The Internal IT/Help Desk will provide technical and/or specialized guidance to our internal staff.

Senior IT Analyst/Developer Lead, NetSuite

UiPath
Austin
3 days ago
+34
UiPath is currently recruiting for an Senior IT Analyst/Developer Lead, NetSuite. This position will be responsible is to plan, coordinate, and supervise all activities related to the integration of software programs and applications into organizational information systems. This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations. The Senior IT Analyst/Developer Lead, NetSuite. will also be responsible for the system integration components to ensure high levels of availability and security of the core organizational applications.

Field Marketing Coordinator

MongoDB
Austin
3 days ago
+41
MongoDB is looking for a talented and results-driven Field Marketing Coordinator to support the team in executing strategic and community events and programs. This function provides key support to the sales and marketing teams. Team Description This role works in close alignment with the sales and marketing teams to drive MongoDB’s value proposition and go-to-market strategy to support sales and developer advocacy goals. Key responsibilities

Account Executive

MongoDB
Austin
3 days ago
+41
We're looking for talented Corporate Account Executives who will be responsible for prospecting and closing new business within an assigned territory. The CAE will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. The CAE will work cooperatively with internal departments to improve the velocity of business and to create solutions that serve the best interests of our customers at MongoDB.

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