Not specified Austin Startup and Tech Jobs

16

Associate Technical Support Engineer

Khoros
Austin
1 day ago
+52
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Support Specialist 1

GoDaddy
Austin
2 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Project Manager

Khoros
Austin
5 days ago
+52
Job Description As a Project Manager at Khoros, you will be responsible for the successful delivery of our customers' projects. Do you enjoy working with customers to bring their vision to life? Are you organized, articulate, and detailed oriented? Do you have the hard skills necessary to drive a project schedule and soft skills necessary to satisfy the customer while doing it? If so, then we've got the dream job for you! We are seeking an

Customer Success Representative

OutboundEngine
Austin
5 days ago
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!

Marketing Programs Manager

Khoros
Austin
6 days ago
+52
Khoros is looking for a demand generation Marketing Programs Manager who's passionate about owning a diverse marketing mix of tactics to drive pipeline and revenue. This person is responsible for the strategy, alignment and execution of Khoros campaigns. The ideal candidate is a strategic marketer with a creative mind and a penchant for all things data and measurement, exhibiting agility as learnings surface. This role requires a team leader who

Digital Consultant, GoCentral

GoDaddy
Austin
1 week ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Customer Onboarding Specialist

GoDaddy
Austin
1 week ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Head of Guided Products & Services Sales and M…

GoDaddy
Austin
1 week ago
+28
The Guided Products & Services (GPS) business is one of the key investment and growth areas at GoDaddy and includes our Professional Website Services (PWS) and GoDaddy Social (formerly known as Main Street Hub), as well as an emerging line of new services. GoDaddy customers are engaged in over 53 million entrepreneurial endeavors, and at least 40% will hire someone to build them a site. Even more will struggle without help or under-utilize the marketing tools at their disposal due to lack of time, know-how, or confidence. As the Head of GPS Sales & Marketing, you will be the audience leader for these customers who need a little more hands-on help, and responsible for growth and performance of this segment.

Social Media Specialist, Brand Onboarding

GoDaddy
Austin
1 week ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Customer Support Specialist II

GoDaddy
Austin
1 week ago
+28
Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Able to work autonomously on day-to-day work and special projects or initiatives. Out of office coverage for account managers including but not limited to all inbound phone calls/emails, as well as completing or scheduling performance kits, marketing kits, or update calls. Take ownership of assigned pooled accounts and provide proactive quarterly outreach in attempts to retain and possibly upgrade customers to a higher service level. Perform other assigned tasks that will be designated to level 2 as needed and handle Level 1 work as necessary.

Sales Development Representative

Kazoo
Austin
1 week ago
The Sales Development Representative role is an entry-level position that gives you a great opportunity to get started at one of Austin’s best places to work. We’re growing fast and invite you to grow with us! Sales Development is a critical component of the sales organization at Kazoo. As the "tip of the spear," you will open new sales conversations and create sales opportunities for our Account Executives. You will be on the front lines of our business and as such, you must be comfortable cold calling, talking to strangers, communicating our value proposition, and building our sales pipeline.

Content Creator

New Knowledge
Austin
2 weeks ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like

Product Marketing Manager

New Knowledge
Austin
2 weeks ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like

Social Media Strategist

Khoros
Austin
2 weeks ago
+52
Khoros is seeking a social media Strategist to add to our growing professional services team. The mission of a Strategist is to provide Khoros customers with specialized expertise and support to unlock the most value possible from their social programs and the Khoros platform.For this specific role, the ideal candidate is a mix of team lead, project manager, social care expert, and analyst who can counsel Khoros customers on best practices,

Market Development Representative, Inbound

Kazoo
Austin
2 weeks ago
The Market Development Representative (MDR) role is an entry-level position offering an excellent opportunity to get your career started at one of Austin’s best places to work. We’re growing fast and invite you to grow with us. Market Development is a critical component of the marketing organization at Kazoo. You will be on the front lines of our business, and as such, you are comfortable cold calling, talking to strangers, communicating our value proposition, and helping build our sales pipeline.

Product Data Reporting Analyst (Temporary)

Kazoo
Austin
2 weeks ago
We're looking for an experienced data/reporting analyst with a passion for collaboration, problem-solving, and data modeling and visualization to join our new insights team. In this role, you will be responsible for custom ad-hoc reporting in addition to assisting in the design, build-out, and deployment of reporting dashboards and visualizations within our analytics platform.

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