Not specified Austin Startup and Tech Jobs

26

Enterprise Customer Advocate

Cision (formerly TrendKite)
Austin
5 hours ago
+45
Day to day support of accounts on the Enterprise customer tier.  Performing boolean net new builds and optimizations of searches and dashboards.  Communicating proficiently to provide customers with thorough explanations of the platform, features, and products.  Thinking quickly on your feet to resolve and to meet the customer expectations and deliverables.  Troubleshooting technical issues, including advanced and escalated requests for all products.  Working smart and efficiently in the CRM for overall customer technical understanding.  Documenting and maintain knowledge playbooks on break-fix, troubleshooting, customer provisioning tasks.  Enabling users, features, and services as required.  Participating in customer escalation calls as the technical resource.  Working cross-functionally between teams to ensure client success.  Ability to prioritize customer requests and competing tasks efficiently while meeting client service objectives.  Acting as a change agent in handling new product updates, customer focuses, and departmental updates.  Performing duties to the defined KPI metrics and team goals.  Assisting to provide onboarding training for new hires and peers. 

Creative Specialist I, Content

GoDaddy
Austin
1 day ago
+28
As a Creative Specialist on the Social Media team, you will be the voice for our business customers located throughout the country -- crafting original content and posting it across social media. We work to connect local businesses with their customers as well as new potential customers online, and protect and enhance their online reputation by managing customer reviews on platforms like Yelp, Google, and TripAdvisor. As a company, our mission is to help local businesses succeed online.

Associate Buyer's Agent | Real Estate | Tech…

REX
Austin
1 day ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally. Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Market Development Representative (Austin)

Cision (formerly TrendKite)
Austin
1 day ago
+45
We build digital PR software for communications, PR and marketing professionals. Digital PR is an exciting, dynamic space with tremendous growth potential. As PR becomes increasingly digital, the entire industry is evolving very quickly, and we’re here to help our customers stay ahead of those changes.

Cloud Customer Success Manager

Adobe
Austin
3 days ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Video Content Curator Intern

Atmosphere
Austin
5 days ago
+35
Atmosphere is looking for a Video Content Curator to join our team for a paid internship! Are you someone who loves finding the best content on the internet? Are you a savant when it comes to navigating Facebook, Instagram, and Twitter? Well, then this is the position for you!

Customer Success Manager, Education Segment

Adobe
Austin
6 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Customer Support Specialist

GoDaddy
Austin
6 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Customer Support Specialist I

GoDaddy
Austin
6 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Sales Executive (Inside Sales)

Sock Club
Austin
1 week ago
+10
Job Description Sock Club is seeking a Sales Executive to educate leads about our custom products, manage existing client relationships, and grow our outbound sales process for our custom sock brand in the promotional product space. Sock Club began as a monthly subscription service but has quickly made an impact in the promotional product space and company swag market with our custom socks. The Sales Executive will be the lead point of contact

Marketing Analyst

Khoros
Austin
1 week ago
+58
Khoros is looking for a Marketing Analyst to gather, analyze, map and align the requirements of analytical projects that are key to achieving business objectives. This person will help drive the insights that allow us to expand our marketing efforts, grow our customer base, and improve our go to market plan.

Marketing Coordinator

Khoros
Austin
1 week ago
+58
This position will split their time primarily supporting our Event team (~75% of the time) but also aid in supporting some non-event Demand Generation activity (~25% of the time). The Coordinator will provide support for the production and management of events, hosted owned-events and 3rd party sponsorship events designed to promote the Khoros brand and drive demand. In addition, he/she will aid in the execution of marketing programs focused on lead generation in the areas of email, social, paid media, and content development. The Marketing Coordinator will report to the Director or Demand Generation + Events.

Sales Development Representative

MVF
Austin
1 week ago
+27
You’ll be researching and building a pipeline of multinational clients. You’ll be working closely with our Digital Marketing and Tech teams to launch new global verticals. You’ll be building great relationships with global clients once they’re onboard. You’ll be working with our Data Science team to understand where we can improve our Digital Marketing campaigns.

Account Executive I

OutboundEngine
Austin
1 week ago
+27
If you are looking to build a sales career with a great company, then you need to apply to our Account Executive I position. We're looking for competitive, ambitious, high-energy sales people to join our exceptional inside sales team and help us continue our rapid growth! If you’re interested in aggressive career growth, an incomparable compensation plan, awesome perks and spiffs, enriched sales education and leadership development programs, as well as a celebratory and positive work culture – we want to speak with you! We are targeting candidates with 0-6+ months of cold calling experience, closing experience, experience selling in a SaaS environment and/or for a software company.

Account Architect

Cision (formerly TrendKite)
Austin
1 week ago
+45
Account Architects field requests through customer tickets or chats, and may join customer calls to clarify requests or support our Account Managers and Onboarding Consultants. Team members in this role transition quickly to further customer facing growth opportunities including Enterprise Account Architect, Onboarding Consultant, and Account Manager.

Freelance Photographer

GoDaddy
Austin
1 week ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Customer Support Engineer

ActiveProspect, Inc.
Austin
1 week ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Sellbrite Onboarder

GoDaddy
Austin
1 week ago
+28
Receive new customers from Sales and understand individual business objectives. Explain the Sellbrite system to new customers and train them on functionality in phone/screenshare training sessions and via chat/email support. Design individual Sellbrite workflows based on customers' business objectives. Hand off customers to Success Team / Support Team once onboarding is complete. Create Onboarding content (Help Center articles or videos, macro answers, etc). Provide support via chat or email to the customer, and accompanying support via phone when necessary. Provide technical/product support for the Sellbrite product. Handle escalated incidents through our ticketing system Intercom, or phone. Create/track JIRA tickets when necessary for bugs, and ProductBoard for Feature Requests. Assist in providing a conduit of communication between the Sellbrite teams (customer success, customer support, onboarding) when needed. Be well versed in Intercom, JIRA, and the Sellbrite standalone product.

Senior Motion Graphics Designer

Atmosphere
Austin
2 weeks ago
+35
Conceptualize and execute animation and motion graphics packages including custom work, transitions, lower-third animations, and more. Consult with internal teams and prospective clients on look, feel, and messaging. Prioritize multiple ongoing projects. Maintain organized notes and schedules. Create original styles, think outside the box, and not limit yourself to a single go-to look. Live and breathe Adobe AfterEffects, with experience in Element 3D and/or 3D applications. Work hand in hand with marketing to deliver a quality on-brand product that meets clients’ expectations. Create custom assets to package/complement a wide array of licensed video content.

Data Scientist

REX
Austin
2 weeks ago
+29
As a Data Scientist, you’ll work on finding insights in REX’s data and data we acquire from partners. This data includes a range of things from demographics to web traffic to user behavior to consumer marketing data. You’ll create systems to collect and process data, find insights in the data, and create tools to enable the data to be used, both by REX and by its customers.

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