Austin Tech Jobs and Startup Jobs

293

Manager, Customer Support

Place Technology, Inc.
Austin
19 hours ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

Product Marketing Manager

Sana
Austin
1 day ago
+33
Sana is in search of a Product Marketing Manager to help build its Marketing dream team from the ground up. The role will work with our Demand Generation function to accelerate growth in all phases of the Marketing & Sales funnel by mapping our customer journeys and developing content that addresses the needs of each stage. The right candidate will have several years of experience in B2B marketing, have built great relationships with both Product and Sales teams, love mapping customer journeys and creating compelling content. You will have no trepidation about calling customers and prospects to get the feedback you need to fully understand those journeys and the content needed to serve them. You love winning, have a positive attitude, and motivate those around you to do their best work.

Backend Engineer

Shipwell
Austin
1 day ago
+40
The Backend Engineer role provides you with a unique opportunity to join a high growth, third-party logistics company as we pivot into a record-breaking 3rd year. We need someone to own the end to end development of features which includes clarifying requirements, designing solutions, writing code and ensuring that features are well tested. We’re laying the foundation on which our industry will be reinvented; we’re looking for individuals who want to part of a significant change. Ideas come from being an innovator and an amplifier, that strives to achieve more, for themselves and to enable greatness in others.

Business Development Representative

LeanDNA
Austin
1 day ago
+32
Business Development Representatives play a key role in enabling the LeanDNA sales team to achieve its market engagement goals in the key verticals of Aerospace, Automotive, Medical Devices, and Machinery. Specifically, this role will be responsible for supporting multiple Enterprise Sales Directors with strategic and personalized outreach to top target accounts, pre-qualification of early-stage pipeline opportunities, and coordination of initial discovery calls. Additionally, this role will work closely with marketing and the broader sales team on other supporting activities including ABM campaigns, events coordination, and marketing campaigns. The right candidate will have had some experience in enterprise SaaS software sales including the ability to execute highly personalized outreach efforts to top executives at large enterprises. 

Web Engineer

Khoros
Austin
1 day ago
+58
As a Web Engineer, you are an expert, implementing Khoros front-end customizations for our customers. To fulfill these responsibilities, you have extensive professional experience developing front-end web solutions, and you're a strong communicator who is comfortable offering expert technical advice directly to both technical and non-technical customers. You are also an excellent collaborator, working with our Project Managers, Technical Leads, back-end Application Engineers, and Front-End Developers on the requirements and design for the solutions you create. At the same time, you can work independently and efficiently, because you're organized, task-focused and self-responsible.

Technical Consultant

Khoros
Austin
1 day ago
+58
As a Technical Consultant within our Professional Services Application Engineering team, you are essential to our customers' success by designing and implementing Khoros' solutions optimally for their needs. On a day-to-day basis, you will be responsible for: understanding customer goals and guiding them to appropriate technical solutions; designing, implementing, and overseeing the development of these solutions; contributing to pre-sales efforts (feasibility, scoping, analysis, estimation); working with colleagues, as needed, throughout the design and delivery lifecycle.

Account Executive

ScaleFactor
Austin
1 day ago
+25
Prospect new business in your target accounts utilizing all the resources available to you to augment your own prospecting activities. Manage all aspects of your territory’s long-term success in the relentless pursuit of crushing quota. Build a compelling business case for your target accounts to use ScaleFactor, based on a thorough discovery and needs analysis. Collaborate with Team ScaleFactor on marketing and lead generation programs, sales engineering efforts, making executive-to-executive connections, and joint selling with partners. Solidify compelling events in each stage of the sales cycle based on the customer's specific business case. Provide accurate forecasting through impeccable use of CRM and other corporate systems to maintain sales metrics and customer information up-to-date.

Regional Sales Manager (Chicago/St. Louis)

ThousandEyes
Remote
1 day ago
+21
The Regional Sales Manager (RSM) will manage the sales process within an assigned territory for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large enterprise accounts. The RSM will build and execute well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation and the closing process. This is an individual contributor and quota carrying position.

Account Executive I

OutboundEngine
Austin
1 day ago
+27
Our Inside Sales team is a collaborative group who hold themselves to high standards and execute on individual and team goals. The team likes to celebrate the wins and consistently works to surpass expectations. Management supports team members with career development in an effort to make them the best salesperson they can be. If you are looking to build a sales career with a great company, then you need to apply to our Account Executive I position. If you’re interested in aggressive career growth, an incomparable compensation plan, awesome perks and spiffs, enriched sales education and leadership development programs, as well as a celebratory and positive work culture – we want to speak with you! We are targeting candidates with 0-6+ months of cold calling experience, closing experience, experience selling in a SaaS environment and/or for a software company.

Global Deal Desk Analyst

MongoDB
Austin
1 day ago
+50
MongoDB is looking for a highly motivated individual to join our Global Deal Desk function. This position will play a key role in partnering with Sales with their deals and opportunities, plus helping to drive efficiencies. This is a tremendous opportunity for someone who enjoys the challenge of working with a first class team in a high growth environment and is relentless in their pursuit of excellence. 

Implementation Advisor

Khoros
Austin
1 day ago
+58
Khoros is looking for an Implementation Advisor who will be responsible for managing and delivering complex software rollouts with multiple customers. The ideal candidate is a self-starter with a strong background working both independently, and with a team, to develop scalable processes and meet deadlines. The Khoros Implementation Advisor is a good listener who is articulate, responsive, patient, and possesses the ability to explain a wide range of social media concepts to customers with varying levels of social media knowledge.

Sales Director, Insurance (East)

Medallia
Remote
1 day ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Solution Principal, Retail

Medallia
Remote
1 day ago
+50
As a Solution Principal, you work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: customers. You work with cutting-edge technology and tackle real business problems. You gain exposure to a wide range of industries and work with great colleagues. You are a critical member of the customer organization; a trusted advisor for our prospects and customers, and a leader, teacher, and mentor within Medallia on customer experience and industry best practices.

Network Engineer

Compeat
Austin
1 day ago
+42
We’re looking for a Network Engineer who will actively engage in navigating the intersection of engineering and operations. The ideal person for this job will dive into the details to understand a complex system of environments and applications, with a drive to identify opportunities to streamline and automate wherever possible. You are someone that keeps up with industry trends and effectively adapts to rapidly evolving technologies. You thrive in a culture that leverages data and metrics to make informed decisions and guide change.

Principal Database Reliability Engineer

Cognite
Austin
1 day ago
Form Cognite’s DBRE team, owning the full cluster lifecycle of all of our PostgreSQL, Elasticsearch or Kafka clusters. (We plan one sub-team per technology). … on both public clouds and on private Kubernetes deployments. Establish robust reliability engineering to support these clusters, managing aspects like monitoring, chaos testing, alerting, on-call rotations, internal best-practices education, and capacity forecasting. Enable product teams to focus on using the databases, and not on running them – but deeply engage them to make sure the products are operable at scale.

Principal Database Reliability Engineer

Cognite
Remote
1 day ago
Form Cognite’s DBRE team, owning the full cluster lifecycle of all of our PostgreSQL, Elasticsearch or Kafka clusters. (We plan one sub-team per technology). … on both public clouds and on private Kubernetes deployments. Establish robust reliability engineering to support these clusters, managing aspects like monitoring, chaos testing, alerting, on-call rotations, internal best-practices education, and capacity forecasting. Enable product teams to focus on using the databases, and not on running them – but deeply engage them to make sure the products are operable at scale.

Sr. Director, Market Implementation

Bright Health
Remote
1 day ago
+31
Successful candidates will have a proven track record of succeeding in fast-paced and complex client-service settings. You anticipate what might go wrong and proactively optimize solutions to consider needs of multiple stakeholders. You consistently listen before acting; lead with accountability; and engage with an attention to detail. Your colleagues and clients recognize you for leading with empathy, collaborating with influence, and coaching engaged teams to achieve measurable results.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 day ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
1 day ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Renewals Specialist

Invicti Security
Austin
1 day ago
+27
Booking renewals (primarily multi-year renewals) while maintaining aggressive gross revenue retention and expansion targets within the Self Service customer segment. Driving resolution of escalated account issues in coordination with other departments. Dominating customer retentions goals and maintaining high retention rates. Managing contract-related inquiries, questions, and issues from partners/other departments. Professionally managing customer relationships with a portfolio of assigned accounts.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs