How to Build Trust in the Marketplace by HomeAway Product Manager
Organized By
Product School Austin
Wed
May 23
May 23
06:30 PM - 08:30 PM
Networking
Product
Description
The sharing economy has introduced the need to build trust between marketplace participants. The level of trust needed is commensurate with the transaction: catching a rideshare may require less trust than renting your home to another person. Each marketplace must find the right balance between sharing trust signals and adding user friction to its key workflows. Jordan will compare popular marketplace products and how they approach this product decision.