Client Success Manager salary in Austin

Average Base Salary in Austin

$73,268
$12,319
Additional Cash Compensation
$85,587
Total Compensation
Median: $73K
Min: $35K
Max: $125K

How Much Does a Client Success Manager Make in Austin?

The average salary for a Client Success Manager in Austin is $73,268. The average additional cash compensation for a Client Success Manager in Austin is $12,319. The average total compensation for a Client Success Manager in Austin is $85,587. Client Success Manager salaries are based on responses gathered by Built In Austin from anonymous Client Success Manager employees in Austin.

Austin by the numbers

2,677
Total number of Tech companies in Austin
141,203
Total number of tech users on Built In Austin
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Austin
Austin

Client Success Manager jobs in Austin

Senior Manager, Customer Success

Austin
1 day ago
+32
As our Senior Manager of Customer Success, you’ll partner with leadership to establish strategic plans and objectives that deliver against gross and net retention targets for the Specialty Contractor customers while delivering results within budget and on time. In this role, you'll focus on evolving our current processes to scale at hyper-growth speeds while leading and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

Associate Customer Success Manager

Austin
5 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Manager, Customer Success Management

Austin
6 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Management for our Austin Four Points office. In this exciting role you will supervise and lead a team of awesome Customer Success Managers who consult and advise the most exciting and fastest-growing merchants in eCommerce. You will develop and coach the team to provide industry-leading advocacy, drive client revenue growth, and help our clients Sell More! 

Manager of Customer Success

Austin
1 week ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

Customer Success Training Specialist

Austin
2 weeks ago
+38
As a Customer Success Training Specialist, you will be responsible for ensuring our Customer Success team is providing high quality, accurate, and timely information to our valued customers across our support channels (phone, chat, and email). You will have the opportunity to build out new processes, set team-wide goals, and drive direct impact to our business and customers. You will work closely with the Customer Success team and leadership to shape Self and how we operate by providing insights on where we can improve as a team, ideas for tool enhancements that will help us scale, and product improvement suggestions for our cross-functional stakeholders.

Customer Success Specialist

Austin
2 weeks ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

Head of Customer Success

Austin
2 weeks ago
+25
About SpyCloud SpyCloud is a startup with a big mission: to significantly disrupt the cybercriminal economy to eliminate the loss of money, time, and reputation due to online fraud – and ultimately to make the internet a safer place for individuals and businesses. Description SpyCloud is seeking a passionate and visionary Head of Customer Success who has hands-on experience building a world-class customer success team in a rapidly growing SaaS

Team Lead - Customer Success

Austin
3 weeks ago
+38
Manage your team to reach KPI targets. Provide regular feedback to improve individual performance and personal growth. Be the voice of the customer to your cross-functional stakeholders to drive product and tool improvements. Recruit, interview, and hire new team members. Perform quality review analysis for your team. Report KPI successes and challenges to executive team.

Customer Success Specialist (Part-Time)

Austin
2 weeks ago
+38
As a part-time Customer Success Specialist, you will be supporting Self’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via email and chat. You will work closely with the Customer Success team and leadership to shape Self by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment where we celebrate our customer's successes and thrive on achieving our customer-centric goals.

Client Success Manager

Austin
1 week ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Client Success Manager

Austin
2 months ago
+23
ActiveProspect is seeking a Client Success Manager for our Considered Purchase Division to be directly responsible for managing a portfolio of enterprise customers. This role’s main responsibility will be identifying each client’s key success metrics, providing consultative guidance on how to achieve their desired outcomes, and tracking their success. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and aiding in the expansion of product-usage based on client needs. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall growth of that vertical.

Client Success Representative

Austin
5 days ago
+14
Ability to work in a team atmosphere and work independently. Represent Opcity in a professional manner. i.e. by phone, email and text message communication. Ability to determine the needs of our clients through effective listening and questioning skills. Make outbound calls to identify client's needs and respond by providing superior service and resolution. Scheduling flexibility is required as some shifts require late evening or weekend hours. Speak English fluently, an additional language is a bonus but not essential (Spanish).

Client Success Manager Salary ranges

The two most common Client Success Manager salary ranges in Austin are $50k - $60k and $70k - $80k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $81,086 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $68,795 and the average Client Success Manager salary for men is $78,720.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $92,250. The average salary for <1 year of experience is $50,040.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,191
Min: $29K
Max: $75K
Operations Associate $52,782
Min: $28K
Max: $78K
Office Manager $53,627
Min: $36K
Max: $72K
Sales Operations Analyst $61,976
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $62,298
Min: $38K
Max: $134K
Client Success Manager $73,268
Min: $35K
Max: $125K
Business Analyst $74,875
Min: $48K
Max: $115K
Customer Support Manager $85,655
Min: $60K
Max: $130K
Operations Manager $87,158
Min: $55K
Max: $140K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Senior Business Analyst $95,333
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $95,692
Min: $80K
Max: $120K
Director of Operations $132,771
Min: $85K
Max: $185K
Director of Customer Success $136,921
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,385
Min: $110K
Max: $300K

Skills that affect Client Success Manager salaries in Austin

1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Business Operations
2% have this skill
4
Team Training & Development
2% have this skill
5
Operations Management
2% have this skill
6
Client Relations
2% have this skill

Recent Client Success Manager salaries in Austin

$93,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $93,000 with +$20,000 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000
5-7 Years of Experience
Male
1-10 Employees
Austin
$58,000
Yearly Salary
A Senior Client Solutions Associate reported a yearly salary of $58,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
Austin
$57,725
Yearly Salary
A Client Manager reported a yearly salary of $57,725
3-5 Years of Experience
Male
201-500 Employees
Austin
$54,080
Yearly Salary
A Client Success Manager reported a yearly salary of $54,080
< 1 Year of Experience
Female
500+ Employees
Austin
$68,000
Yearly Salary
A Client Services Account Manager reported a yearly salary of $68,000
7+ Years of Experience
Female
500+ Employees
Austin
$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000 with +$12,000 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$55,000
Yearly Salary
A Sr. Product Ops. Specialist reported a yearly salary of $55,000 with +$4,475 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Austin
$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000
1-3 Years of Experience
Female
11-50 Employees
Austin
$90,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $90,000 with +$18,000 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Austin
Salaries//Operations//Client Success Manager