2019 Customer Support Manager Salary Austin (Updated Daily) | Built In Austin
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Austin
Austin

Customer Support Manager salary in Austin

Average Base Salary in Austin

$79,903
$8,280
Additional Cash Compensation
$88,183
Total Compensation
Median: $80K
Min: $37K
Max: $130K

How Much Does a Customer Support Manager Make in Austin?

The average salary for a Customer Support Manager in Austin is $79,903. The average additional cash compensation for a Customer Support Manager in Austin is $8,280. The average total compensation for a Customer Support Manager in Austin is $88,183. Customer Support Manager salaries are based on responses gathered by Built In Austin from anonymous Customer Support Manager employees in Austin.

Austin by the numbers

2,427
Total number of Tech companies in Austin
83,644
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Manager jobs in Austin
8

Tier 1 Customer Support Specialist

Austin
5 days ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Customer Support Representative

Austin
1 week ago
+48
As an OJO Labs Customer Support Representative your primary purpose is to support our customer community with a high-level, concierge style service. As a CSR you will be responsible for assisting in new customer onboarding, handling customer inquiries and configuring customer websites, IDX and mobile apps, in addition to, diagnosing and troubleshooting software and user issues for real estate brokers and agents. A great CSR must efficiently and effectively navigate between in-app chat, email and phone communication to provide our consumers with the highest care all with a great sense of urgency. 

Customer Support Specialist

Austin
1 week ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Customer Support Representative

Austin
1 week ago
+35
Evernote Customer Support needs team members who excel at providing phenomenal support for our diverse customer base. You will be on the front lines, interacting with our customers every single day and working collaboratively with other support team members. We help customers with their technical issues, fill out detailed bugs for engineers, and provide thoughtful, focused feedback to internal teams, helping to improve Evernote.

Customer Support, Associate

Austin
3 weeks ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents. Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel. Associates are expected to

Customer Support

Austin
1 week ago
+16
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Technical Customer Support

Austin
2 weeks ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

Customer Support Associate

Austin
3 weeks ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Austin is between $80k - $90k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 201-500 employees, earning $100,000 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $78,613 and the average Customer Support Manager salary for men is $88,667.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $90,500.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,617
Min: $29K
Max: $60K
Operations Associate $52,322
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Technical Support $58,196
Min: $38K
Max: $85K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $71,882
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,903
Min: $37K
Max: $130K
Operations Manager $88,769
Min: $55K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $134,615
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Austin Companies with the Highest Operations Salaries

+13
Enterprise Web, Productivity
+63
Artificial Intelligence, Cloud
+48
Artificial Intelligence, Consumer Web
+27
Information Technology, On-Demand

Skills that affect Customer Support Manager salaries in Austin

1
Customer Support
4% have this skill
2
Team Training & Development
3% have this skill
3
Business Operations
3% have this skill
4
Operations Management
3% have this skill
5
Account Management Ops
2% have this skill
6
Sales Operations
1% have this skill

Recent Customer Support Manager salaries in Austin

$100,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $100,000
3-5 Years of Experience
Female
201-500 Employees
Austin
5-10 Reports
$68,450
Yearly Salary
A Team Lead, Customer Support reported a yearly salary of $68,450
1-3 Years of Experience
Female
500+ Employees
Austin
>10 Reports
$74,000
Yearly Salary
A Support Account Manager reported a yearly salary of $74,000 with +$8,000 in additional cash compensation
5-7 Years of Experience
Female
500+ Employees
Austin
$65,000
Yearly Salary
A Team Lead reported a yearly salary of $65,000 with +$2,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
500+ Employees
Austin
>10 Reports
$89,000
Yearly Salary
A Manager reported a yearly salary of $89,000 with +$8,900 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
>10 Reports
$85,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $85,000
5-7 Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $92,000 with +$2,500 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$72,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $72,000 with +$20,000 in additional cash compensation
1-3 Years of Experience
Female
1-10 Employees
Austin
$89,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $89,000
500+ Employees
Austin
$37,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $37,000
500+ Employees
Austin
Salaries//Operations//Customer Support Manager