Customer Support Manager salary in Austin

Average Base Salary in Austin

$79,838
$7,915
Additional Cash Compensation
$87,753
Total Compensation
Median: $80K
Min: $50K
Max: $130K

How Much Does a Customer Support Manager Make in Austin?

The average salary for a Customer Support Manager in Austin is $79,838. The average additional cash compensation for a Customer Support Manager in Austin is $7,915. The average total compensation for a Customer Support Manager in Austin is $87,753. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Austin.

Austin by the numbers

2,975
Total number of Tech companies in Austin
227,919
Total number of tech users on Built In Austin
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Customer Support Manager
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Customer Support Manager
Customer Support Rep
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Austin
Austin

Customer Support Manager jobs in Austin

Customer Support Manager

Austin
1 week ago
+52
Procore is looking for a Manager of Customer Support to grow a team of best-in-class Customer Support Representatives that provides front-line support via phone, email, and live chat to our clients. This group collaborates with other members of the Support Management team to create wildly successful clients, happy employees and drive the growth of Procore.  

Customer Support Representative (Bilingual - Spanish)

Austin
1 week ago
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software.  Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.  This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately. What

Customer Support Associate

Austin
6 days ago
+27
About Wheel Wheel is bringing the future of work to healthcare. Wheel is a first-of-its-kind enterprise that provides healthcare clients access to a flexible workforce of virtual care clinicians, and the tech-enabled infrastructure required to mobilize it rapidly and compliantly to improve patient access to care. Our mission is to change the way healthcare works by putting clinicians first, because happier clinicians make healthier patients. We

Customer Support Representative

Austin
2 days ago
+35
*To be considered for this position, you must submit your resume in English About the role The Customer Support Representative provides customer support through a variety of different support channels, including live chat and email. The Customer Support Representative uses available resources and works collaboratively with other support team members to troubleshoot issues and foster knowledge sharing across the team. The Customer Support

Tier 1 Customer Support Specialist

Austin
4 days ago
+39
Do you get joy out of helping people? Are you detail-oriented and organized? Are you known for known for your strong communication skills and your ability to multi-task? If so, keep reading!   What You’ll Do Achieve proficiency with ETOsoftware functionality Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone Respond to customer questions and concerns with speed, accuracy and

Customer Support Representative

Austin
6 days ago
+30
Role: Customer Support Representative  Location:  Austin, TX About This Role  Hippo exists to protect the joy of homeownership. We do this by delivering intuitive and proactive protection for homeowners, combining the power of technology with a human touch. We’re seeking compassionate support professionals who are willing to think outside the box and add a whole new approach to taking care of our valued customers. This position will work hand-in

Customer Support Engineer

Austin
1 week ago
+34
This role will require in-depth knowledge of Iodine’s architecture and underlying technologies.  You’ll be mentored and coached by development team managers who will facilitate your learning and understanding of a wide spectrum of technologies leveraged by Iodine: Kafka, Kubernetes, SAML, Grafana, and Kibana just to name a few.  You’ll work with the development team to ensure problem areas are addressed with scalable solutions.  You will also work with clients and client facing teams to help resolve issues and build tools that allow for simpler resolution of issues in the future.

Customer Support Specialist

Austin
1 week ago
+24
The customer support team is the heart of the Flywheel organization. At other companies, support is an afterthought – often a second class citizen – but not here. At Flywheel we live and breathe customer support, and are looking for some amazing people to help us continue to provide an exceptional experience to our customers.

Customer Support Manager

Austin
2 weeks ago
+30
Role: Customer Support Manager Location: Austin, Texas Reports to: Customer Support Director Hippo is modernizing home insurance by putting customers at the center of everything we do. Using innovative technology and a data-driven approach, we strive to provide homeowners with the best policies, best value, and best customer service in the industry. And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in

Director, Customer Support

Austin
2 weeks ago
+24
About Juniper Square Our mission is to make the world’s private capital markets more efficient, transparent, and accessible. Privately owned assets like commercial real estate make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets and as a result bringing access to millions who previously couldn’t benefit from one of the most productive corners of our financial ecosystem. If you care about

Customer Support Engineer

Austin
2 weeks ago
+19
Molecula is looking to hire a Customer Support Engineer who will work on the front lines to deliver excellent customer experiences with our unique software solution. The Customer Support Engineer will work with our Customer Engineering Manager to identify and execute technical solutions in order to provide sales support, launch pilot projects, onboard new customers, and support long-term customer relationships. You will need to have excellent communication skills, enjoy troubleshooting, and thrive in a face-paced, technical environment. This is a junior level position with room for growth. We are looking for people who are passionate about delivering high value, exceeding client expectations, and constantly contributing to operational efficiencies.

Customer Support Specialist (Weekend Split)

Austin
1 week ago
+32
We are looking to grow our Customer Support Team by adding a dedicated Customer Support Specialist. We are a rapidly-growing, fast-moving company that loves our customers and firmly believes that their success is our success. That’s why this position is so important – and why it comes with such amazing growth opportunities.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Austin is between $80k - $90k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 11-50 employees, earning $107,000 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $73,121 and the average Customer Support Manager salary for men is $83,125.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $83,200. The average salary for <1 year of experience is $50,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $42,478
Min: $29K
Max: $75K
Operations Associate $52,904
Min: $28K
Max: $78K
Office Manager $54,035
Min: $36K
Max: $72K
Desktop Support $64,000
Min: $40K
Max: $95K
Sales Operations Analyst $66,733
Min: $40K
Max: $125K
Technical Support $66,997
Min: $38K
Max: $180K
Client Success Manager $75,626
Min: $35K
Max: $125K
Business Analyst $76,490
Min: $48K
Max: $135K
Customer Support Manager $79,838
Min: $50K
Max: $130K
Operations Manager $89,002
Min: $55K
Max: $160K
Marketing Operations Manager $89,527
Min: $58K
Max: $200K
Business Intelligence Analyst $92,375
Min: $74K
Max: $120K
Senior Business Analyst $94,024
Min: $73K
Max: $120K
Sales Operations Manager $100,596
Min: $70K
Max: $152K
Director of Operations $132,356
Min: $85K
Max: $185K
Director of Customer Success $137,134
Min: $85K
Max: $245K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $181,727
Min: $130K
Max: $252K
COO (Chief Operating Officer) $195,625
Min: $110K
Max: $300K

Skills that affect Customer Support Manager salaries in Austin

1
Customer Support
4% have this skill
2
Account Management Ops
2% have this skill
3
Team Training & Development
2% have this skill
4
Operations Management
2% have this skill
5
Business Operations
2% have this skill
6
Sales Operations
1% have this skill

Recent Customer Support Manager salaries in Austin

$100,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $100,000 with +$6,000 in additional cash compensation
3-5 Years of Experience
Male
1,000+ Employees
Austin
$56,000
Yearly Salary
A Customer Success Team Lead reported a yearly salary of $56,000 with +$6,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Austin
5-10 Reports
$80,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $80,000
5-7 Years of Experience
Prefer not to say
51-200 Employees
Austin
$107,000
Yearly Salary
A Manager, Customer Success reported a yearly salary of $107,000 with +$23,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Austin
$55,000
Yearly Salary
A Customer Support Team Lead reported a yearly salary of $55,000 with +$13,500 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Austin
$50,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $50,000 with +$1,000 in additional cash compensation
< 1 Year of Experience
Male
51-200 Employees
Austin
$50,000
Yearly Salary
A Account Manager reported a yearly salary of $50,000
1-3 Years of Experience
Male
1-10 Employees
Austin
1-5 Reports
$50,000
Yearly Salary
A Support Manager reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$60,000
Yearly Salary
A Strategic Account Manager reported a yearly salary of $60,000 with +$3,000 in additional cash compensation
3-5 Years of Experience
Female
1,000+ Employees
Austin
$90,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $90,000
1-3 Years of Experience
Female
501-1,000 Employees
Austin
1-5 Reports
Salaries//Operations//Customer Support Manager