Customer Support Manager salary in Austin

Average Base Salary in Austin

$77,016
$7,476
Additional Cash Compensation
$84,492
Total Compensation
Median: $77K
Min: $50K
Max: $116K

How Much Does a Customer Support Manager Make in Austin?

The average salary for a Customer Support Manager in Austin is $77,016. The average additional cash compensation for a Customer Support Manager in Austin is $7,476. The average total compensation for a Customer Support Manager in Austin is $84,492. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Austin.

Austin by the numbers

3,208
Total number of Tech companies in Austin
247,313
Total number of tech users on Built In Austin
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Customer Support Manager
Account Executive Account Manager Accountant Analytics Manager Android Developer Art Director Associate Product Manager Automation Engineer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief People Officer CIO (Chief Information Officer) Client Success Manager CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Design Director Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Game Developer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative iOS Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Engineer Lead Software Engineer Machine Learning Engineer Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Office Manager Operations Associate Operations Manager Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist QA Analyst QA Engineer QA Manager Recruiter Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Marketing Manager Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Engineer Software Test Engineer Systems Engineer Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer

Customer Support Manager jobs in Austin

Customer Support Representative

Austin
1 week ago
+52
Job Description Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.  This position will report to the Manager of Customer Support and will be based in our Carpinteria, CA office. We’re looking for someone to join

Customer Support Specialist

Austin
3 weeks ago
+31
Applicants must be located in Austin, Texas The Support team at RealWork Labs is responsible for building relationships with customers and becoming a trusted advisor. The Customer Support Specialist works with clients to provide outstanding service, handling inbound phone calls, emails, and texts. Responsibilities: Display a positive can-do attitude and demonstrate a commitment to delivering fantastic customer service Gain a broad knowledge

Director, Customer Support

Austin
1 hour ago
+51
Q2 is seeking a Director of Customer Support to join the Banking as a Service (BaaS) Team. This individual will have a passion for delivering a superior customer experience that differentiates Q2 BaaS from its competitors. This position reports to the Senior Vice President of Operations and requires a customer-centric and employee-focused personality. Essential background experience should include leading customer-focused teams, with strong

Director, Customer Support Operations

Austin
4 days ago
+51
Q2 Software is seeking a Director of Customer Support who has a passion for delivering a superior customer experience that differentiates Q2 from its competitors. This position reports to the Senior Vice President of Customer Success and requires a customer-centric and employee-focused personality. Essential background experience should include leading large, customer-focused teams, with strong communication, organizational skills and attention

Customer Support Representative

Austin
6 days ago
+36
About the HearthHearth is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 10,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry. Backed by 8VC, Founders Fund, and other prominent leaders in

Customer Support Specialist

Austin
1 week ago
+51
Customer Support Specialist OperationsAt AffiniPay, delivering great customer experiences is one of our core values, and we are committed to making every single interaction with our customers count. These shared values are why we have earned a Net Promoter Score of 72, which is only achieved by the very best companies in the US. Our Customer Support Team plays a vital role in our products’ glowing reviews and high NPS score. We only look for

Senior Customer Support Specialist

Austin
1 week ago
+43
Overview We're looking to bring on a new Senior Customer Support Representative, or as we call it, an Advanced Support Consultant (ASC)! The ASC is responsible for providing superior reactive and proactive support for customers who have purchased premium support packages or are a top tier paid support customer. Internally the ASC works cross functionally with other SSG teams, including Support, Product, Professional Services, Development,

Tier 1 Customer Support Specialist

Austin
1 week ago
+43
Overview Do you get joy out of helping people? Are you detail-oriented and organized? Are you known for known for your strong communication skills and your ability to multi-task? If so, keep reading! What You'll Do Achieve proficiency with Apricot software functionality Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone Respond to customer questions and concerns with

Customer Support Representative

Austin
1 week ago
+39
At Qualia, we’ve built a new class of real estate technology that simplifies home buying and selling into an easy, understandable, and secure process. Our products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared platform, providing greater clarity and transparency to real estate transactions. Today, millions of consumers use Qualia to

Customer Support Team Manager

Austin
2 weeks ago
+12
As a Support Manager, you’ll inspire and lead a group of team leads to deliver best in class customer support experiences. You’ll be accountable for team performance and engagement. To be successful, you’ll protect and promote our core values, develop and maintain a culture of accountability, and coach your team Leads to be effective people leaders. You’ll serve as a customer and runner experience stakeholder/subject matter expert and inform on strategy that improves our service delivery by removing points of pain and or friction. Lastly, you’ll monitor and respond to emerging trends across team performance and or the business by conducting routine analysis.

Customer Support Advisor - VRM

Austin
2 weeks ago
+50
Rapid7 is looking for a passionate, energetic and empathetic support leader to join our VRM Practice. The VRM customer practice develops and cares for the customers that purchase Rapid 7’s vulnerability management, application security and offensive security products. In this role, you will bring your experience working with customer support, passion for delighting customers, curiosity and systems thinking to dig in and understand the root

Customer Support Agent

Austin
2 weeks ago
+29
Role Summary: As a Customer Support Agent (CS Agent), your role will be to focus on providing the correct resolutions for both consumers and inKind. You will handle consumer relationships and assist with their individual support needs while delivering best-in-class customer service. This position can be performed remotely but the ideal candidate will sit in Austin, Texas.Responsibilities: Handle specific inbound questions via email and chat Recog

Customer Support Manager Salary ranges

The two most common Customer Support Manager salary ranges in Austin are $60k - $70k and $80k - $90k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 11-50 employees, earning $83,500 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $71,573 and the average Customer Support Manager salary for men is $83,385.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $81,429. The average salary for <1 year of experience is $50,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $42,989
Min: $20K
Max: $75K
Operations Associate $54,103
Min: $30K
Max: $86K
Office Manager $55,041
Min: $40K
Max: $71K
Desktop Support $66,727
Min: $45K
Max: $95K
Sales Operations Analyst $71,506
Min: $45K
Max: $125K
Technical Support $73,073
Min: $40K
Max: $180K
Customer Support Manager $77,016
Min: $50K
Max: $116K
Business Analyst $78,730
Min: $48K
Max: $135K
Client Success Manager $79,482
Min: $40K
Max: $125K
Operations Manager $83,225
Min: $47K
Max: $160K
Senior Business Analyst $96,700
Min: $76K
Max: $120K
Business Intelligence Analyst $98,778
Min: $74K
Max: $170K
Sales Operations Manager $100,294
Min: $45K
Max: $140K
Marketing Operations Manager $106,217
Min: $64K
Max: $200K
Director of Operations $127,279
Min: $83K
Max: $185K
Director of Customer Success $133,832
Min: $85K
Max: $245K
COO (Chief Operating Officer) $179,000
Min: $150K
Max: $225K
Vice President of Care $182,000
Min: $182K
Max: $182K
Vice President of Operations $183,000
Min: $140K
Max: $250K

Skills that affect Customer Support Manager salaries in Austin

1
Customer Support
4% have this skill
2
Operations Management
2% have this skill
3
Team Training & Development
2% have this skill
4
Business Operations
2% have this skill
5
Account Management Ops
2% have this skill
6
IT Support
1% have this skill

Recent Customer Support Manager salaries in Austin

$75,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $75,000
3-5 Years of Experience
Male
11-50 Employees
Austin
$88,000
Yearly Salary
A Scaled Customer Success Manager reported a yearly salary of $88,000
5-7 Years of Experience
Male
1,000+ Employees
Austin
$116,000
Yearly Salary
A Manager, Customer Success reported a yearly salary of $116,000 with +$30,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Austin
$65,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $65,000 with +$1,200 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin
$74,000
Yearly Salary
A Customer support supervisor reported a yearly salary of $74,000
7+ Years of Experience
Prefer not to say
1,000+ Employees
Austin
5-10 Reports
$60,000
Yearly Salary
A Team Lead of US Member Experience reported a yearly salary of $60,000 with +$3,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Austin
5-10 Reports
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$80,000
Yearly Salary
A Support Delivery Manager reported a yearly salary of $80,000 with +$10,000 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
Austin
>10 Reports
$100,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $100,000 with +$6,000 in additional cash compensation
3-5 Years of Experience
Male
1,000+ Employees
Austin
$56,000
Yearly Salary
A Customer Success Team Lead reported a yearly salary of $56,000 with +$6,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Austin
5-10 Reports
Salaries//Operations//Customer Support Manager