Customer Support Rep salary in Austin
Average Base Salary in Austin
$42,560
$2,710
Additional Cash Compensation
$45,270
Total Compensation
Median: $43K
Min: $29K
Max: $75K
How Much Does a Customer Support Rep Make in Austin?
The average salary for a Customer Support Rep in Austin is $42,560. The average additional cash compensation for a Customer Support Rep in Austin is $2,710. The average total compensation for a Customer Support Rep in Austin is $45,270. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.
Austin by the numbers
2,919
Total number of Tech companies in Austin
223,533
Total number of tech users on Built In Austin
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Customer Support Manager
Customer Support Rep
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Visual Designer
Austin
Austin
Customer Support Rep jobs in Austin
Customer Support Representative (Overnight)
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately. This is an overnight shift, looking to fill Sunday - Thursday 9pm-6am CST.
Customer Support Representative
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
Customer Support Representative (Bilingual - Spanish)
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately.
What
Technical Support Representative (multiple openings)
+55
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking multiple Technical Support Representatives for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for
PRODUCT SUPPORT SPECIALIST
+16
Banyan Water is seeking a Product Support Specialist for its Product team. As a Product Support Specialist, you will be the bridge between Operations and Product development. You will provide vital support to ensure IoT SaaS deployments and programs are running successfully. You will be a super user of Banyan’s Irrigation Insight product, and will be comfortable taking action on incoming requests and resolving issues, as well as explaining product changes and impact to non-technical audiences. You enjoy variability and ambiguity in daily tasks. You are highly organized so that you get your tasks done, but also can inspire other team members to go above and beyond in the quest for high customer satisfaction. You have a passion for water efficiency and conservation, and championing innovative solutions with customers.
Customer Support Representative
+30
Role: Customer Support Representative
Location: Austin, TX
Reports To: Customer Support Manager
Hippo is modernizing the home insurance industry by putting customers at the center of everything we do, from the coverage we offer to the customer service we provide. Hippo’s true ambition lies in helping people protect their homes to begin with by leveraging technology and data to help find small issues before they become big headaches. Because, at
Customer Support Representative
+41
ePayPolicy is the nation’s leading provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals send and accept payments.
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our
AffiniPay is looking for a motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, detail-oriented and skilled at solving problems and explaining sophisticated issues.
Product Support Specialist Line 3
+42
About Brightpearl
Come join one of 2021’s Best Places to Work in the heart of downtown Austin. Brightpearl is the number one digital operations platform (DOP) for brands and retailers. We manage everything ‘after the buy button’ so that our customers can focus on growing their business. “People First” is one of our core company value, so before we get too into your day to day, here’s a taster of what we bring to the table:
The opportunity to
Clinical and Product Support Specialist
+34
Iodine Software is a healthcare AI company that has pioneered a new machine learning approach -- Cognitive Emulation -- to help healthcare finance leaders build resilient organizations. Cognitive Emulation uses proprietary AI technology and machine learning algorithms to think the way a clinician thinks and emulate clinical judgement. This allows us to help nearly 500 hospitals quickly and accurately identify areas of potential opportunity to
Product Support Specialist (Weekend Support)
About Subsplash
Based in Seattle, Subsplash is an exciting award-winning team of 190+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits,
Customer Support Representative, HelloSign - Location Flexible
+39
Are you passionate about supporting customers? If so, we want to hear from you! Dropbox is looking for a Customer Support Representative to join our Customer Operations team. We are very passionate about making our customers awesome and are looking for a Customer Support Representative that will take these relationships to the next level. In this role, you will be responsible for making sure that each of our users has an awesome experience while interacting with both us and our products. The right individual will be passionate about delighting our customers through each and every contact. We value diversity and inclusion, and encourage our team members to be their authentic selves at work.
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in Austin is between $40k - $50k.
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $51,900 on average.
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $41,760 and the average Customer Support Rep salary for men is $46,576.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with 7+ years of experience is $41,000. The average salary for <1 year of experience is $48,250.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $42,560 | Min: $29K Max: $75K |
| Operations Associate | $52,904 | Min: $28K Max: $78K |
| Office Manager | $54,035 | Min: $36K Max: $72K |
| Desktop Support | $64,000 | Min: $40K Max: $95K |
| Technical Support | $66,997 | Min: $38K Max: $180K |
| Sales Operations Analyst | $67,026 | Min: $40K Max: $125K |
| Client Success Manager | $75,446 | Min: $35K Max: $125K |
| Business Analyst | $75,648 | Min: $48K Max: $135K |
| Customer Support Manager | $79,838 | Min: $50K Max: $130K |
| Operations Manager | $88,645 | Min: $55K Max: $160K |
| Marketing Operations Manager | $89,527 | Min: $58K Max: $200K |
| Senior Business Analyst | $94,024 | Min: $73K Max: $120K |
| Business Intelligence Analyst | $94,571 | Min: $80K Max: $120K |
| Sales Operations Manager | $100,596 | Min: $70K Max: $152K |
| Director of Operations | $132,093 | Min: $85K Max: $185K |
| Director of Customer Success | $136,341 | Min: $85K Max: $245K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $186,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $195,625 | Min: $110K Max: $300K |
Skills that affect Customer Support Rep salaries in Austin
1
Customer Support
9% have this skill
2
Account Management Ops
3% have this skill
3
Team Training & Development
3% have this skill
4
Business Operations
2% have this skill
5
IT Support
2% have this skill
6
Operations Management
2% have this skill
Recent Customer Support Rep salaries in Austin
$55,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $55,000 with +$7,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin
$32,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $32,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$50,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $50,000
3-5 Years of Experience
Female
11-50 Employees
Austin
$45,000
Yearly Salary
A Senior Customer Support Representative reported a yearly salary of $45,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Prefer not to say
51-200 Employees
Austin
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
Austin
$45,000
Yearly Salary
A Customer Support reported a yearly salary of $45,000 with +$4,500 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Austin
$55,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $55,000
5-7 Years of Experience
Female
11-50 Employees
Austin
$42,000
Yearly Salary
A Client Support Specialist reported a yearly salary of $42,000 with +$4,000 in additional cash compensation
1-3 Years of Experience
Prefer not to say
51-200 Employees
Austin
$55,000
Yearly Salary
A Senior Customer Support Specialist reported a yearly salary of $55,000
1-3 Years of Experience
Other
201-500 Employees
Austin
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