Customer Support Rep salary in Austin

Average Base Salary in Austin

$41,191
$1,892
Additional Cash Compensation
$43,083
Total Compensation
Median: $41K
Min: $29K
Max: $75K

How Much Does a Customer Support Rep Make in Austin?

The average salary for a Customer Support Rep in Austin is $41,191. The average additional cash compensation for a Customer Support Rep in Austin is $1,892. The average total compensation for a Customer Support Rep in Austin is $43,083. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.

Austin by the numbers

2,676
Total number of Tech companies in Austin
139,449
Total number of tech users on Built In Austin
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Customer Support Rep
Account Executive
Account Manager
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Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
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Business Intelligence Manager
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CFO (Chief Financial Officer)
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Client Success Manager
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Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
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Data Engineering Manager
Data Scientist
Database Administrator
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DevOps Engineer
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Director of Analytics
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SEO Manager
SEO Specialist
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Software Engineer
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Systems Engineer
Technical Product Manager
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Technical Support
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UI Designer
UX Designer
UX Researcher
Vice President of Care
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Austin
Austin

Customer Support Rep jobs in Austin

Part-Time Customer Support Representative

Austin
4 days ago
+47
As a Customer Support Representative at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your people skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Client Support Specialist (contractor)

Austin
6 days ago
Medici is seeking temporary Client Support Specialists to provide exceptional support to its large base of healthcare clients by promptly responding and resolving questions via chat, phone, and email. The ideal candidate will be a fast learner that can quickly learn new technology, focus on multiple priorities and create a phenomenal Medici client experience. To be successful you must have experience working with SaaS tools like Zendesk, Salesforce, Hubspot, Helpscout, Slack or similar tools.

Technical Support Representative

Austin
5 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Product Support Engineer

Austin
2 weeks ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert-level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.

Customer Support Representative

Austin
1 week ago
+20
ePayPolicy is the nation’s leading provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals send and accept payments. We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our

Clinical and Product Support Specialist

Austin
2 months ago
+21
Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles. Support sales executives with solution selling into prospect account base. Build relationships by meeting with senior executives (CEO, CFO, CMO, etc.) to discuss their strategic and operational challenges, present best practice solutions and effectively sell the vision of their capabilities. Organize and develop collateral for internal and external marketing use. Model the financial business case associated with each sales opportunity. Successfully match customer pain/requirements to proposed solutions. Create powerful presentations and demos that clearly communicate the uniqueness of the value proposition. Conduct onsite presentations, including a technical demonstration, to educate prospective clients on our products. Manage all technical aspects of RFP / RFI responses. Effectively communicate client needs to the R&D teams for future product enhancements.

Customer Service Associate

Austin
22 hours ago
+19
Man the lines of the “Jolly Postman” customer support account by responding to customers over Zendesk email, phone, and Live Chat. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issues. Make data-driven recommendations to the company based on trends in customer tickets. You may be asked to contribute to projects outside of customer support as-needed .

Seasonal Customer Service Representative

Austin
4 days ago
+33
We have an exciting career opportunity to join our friendly Corporate Customer Service team as a Customer Service Specialist. In this role you will interact with external customers across the country via phone and email in order to efficiently answer questions and resolve concerns. The mission is to represent the Kendra Scott brand and provide customers with “WOW” customer service at all times.

Customer Service Representative

Austin
2 weeks ago
+14
We are currently seeking a Full-time, highly motivated Customer Service Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment.

Customer Service Representative

Austin
2 months ago
+35
This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation's top insurers. Full-time and part-time hours are available. Starting wage is $15.50/hour.

Customer Support Associate

Austin
2 months ago
+20
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

Senior Product Manager, Customer Support Technology

Austin
1 week ago
+59
The ideal candidate is comfortable working with subject areas across different departments within a quick-paced, fast-growing company to deliver outstanding results. You will help craft and drive the major programs of work throughout the teams. You'll bring order and focus while leaving room for flexibility and innovation. You’ll deliver infectious urgency to those around you. You'll be a product manager, mentor, multiplier, influencer, negotiator and awesome communicator rolled into one.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Austin is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $47,800 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $38,594 and the average Customer Support Rep salary for men is $48,233.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $41,000. The average salary for <1 year of experience is $51,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,191
Min: $29K
Max: $75K
Operations Associate $52,782
Min: $28K
Max: $78K
Office Manager $53,627
Min: $36K
Max: $72K
Sales Operations Analyst $61,976
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $62,298
Min: $38K
Max: $134K
Client Success Manager $73,268
Min: $35K
Max: $125K
Business Analyst $74,875
Min: $48K
Max: $115K
Customer Support Manager $85,655
Min: $60K
Max: $130K
Operations Manager $87,158
Min: $55K
Max: $140K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $95,692
Min: $80K
Max: $120K
Director of Operations $132,771
Min: $85K
Max: $185K
Director of Customer Success $136,921
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,385
Min: $110K
Max: $300K

Skills that affect Customer Support Rep salaries in Austin

1
Customer Support
11% have this skill
2
Account Management Ops
3% have this skill
3
IT Support
3% have this skill
4
Team Training & Development
2% have this skill
5
Business Operations
2% have this skill
6
Operations Management
2% have this skill

Recent Customer Support Rep salaries in Austin

$42,560
Yearly Salary
A Customer Success Specialist reported a yearly salary of $42,560 with +$2,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Austin
$32,000
Yearly Salary
A Customer Success Rep reported a yearly salary of $32,000
1-3 Years of Experience
Prefer not to say
11-50 Employees
Austin
$40,000
Yearly Salary
A Consultation Specialist reported a yearly salary of $40,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$55,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $55,000
1-3 Years of Experience
Prefer not to say
201-500 Employees
Austin
$40,000
Yearly Salary
A Community Support Representative reported a yearly salary of $40,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin
$45,000
Yearly Salary
A Client Relations Specialist reported a yearly salary of $45,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$40,000
Yearly Salary
A Customer Success Representative reported a yearly salary of $40,000 with +$2,000 in additional cash compensation
< 1 Year of Experience
Prefer not to say
51-200 Employees
Austin
$52,000
Yearly Salary
A Client Support Specialist reported a yearly salary of $52,000
1-3 Years of Experience
Prefer not to say
11-50 Employees
Austin
$45,000
Yearly Salary
A Marketplace Support Specialist reported a yearly salary of $45,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$30,000
Yearly Salary
A Guest Experience Specialist reported a yearly salary of $30,000
1-3 Years of Experience
Female
51-200 Employees
Austin
Salaries//Operations//Customer Support Rep