Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Austin
Austin
Customer Support Rep salary in Austin
Average Base Salary in Austin
$38,672
$1,167
Additional Cash Compensation
$39,839
Total Compensation
Median: $39K
Min: $29K
Max: $55K
How Much Does a Customer Support Rep Make in Austin?
The average salary for a Customer Support Rep in Austin is $38,672. The average additional cash compensation for a Customer Support Rep in Austin is $1,167. The average total compensation for a Customer Support Rep in Austin is $39,839. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.
Austin by the numbers
2,209
Total number of Tech companies in Austin
74,541
Total number of tech users on Built In Austin
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ALL INFO IS 100% ANONYMOUS & PRIVATE
Customer Support Rep jobs in Austin31
Customer Support Representative
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
Customer Support Representative I
+16
As a Customer Support Representative I at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your customer support skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.
Bilingual Customer Support Representative (Spanish)
+20
Fluency in written and verbal Spanish is required.
Acquire a thorough understanding of the Procore business model.
Acquire a thorough understanding of the Procore system and tools needed to optimize its use and maximize its effectiveness.
Respond to client needs.
Communicate via phone, chat, and email; building relationships with clients and their users.
Diligent, consistent attention to detail and management of administrative aspects of job.
Demonstrate positive attitude and respect for coworkers and maintain cooperative working relationships with peers and co-workers.
Proactively seek guidance and direction from manager and co-workers when appropriate.
Maintain in depth and continuing understanding of company technology, products, and services.
Customer Service Lead
+11
• Serve as supervisor on duty to ensure that all individual and team responsibilities and expectations are being met.
• Assist specialists, floor assistants, and cross functional teams with questions and issue resolution.
• Lead team in technical system knowledge; coaching and training as necessary.
• Maintain Customer Service continuing education schedule and topics; present some topics to the team and/or oversee presentation.
• Report trends/escalations/concerns to manager.
• Oversee team activity, ensuring that customer calls/emails/chats are promptly answered and responded to effectively and with Kendra Scott Family spirit.
Community Support Representative (hourly)
Your challenge, should you choose to accept:
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.
You’re a self-starter with a passion for being
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation
Product Support Specialist
+28
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.
As a Support Specialist for Vrbo, you will provide world class support for professional property managers who operate their vacation rental businesses using our SaaS products. Our SaaS products provide our customers with the tools they need in order perform day-to-day operations, everything from accounting, to managing bookings, managing websites, housekeeping and much more.
As the first line of support for our customers, our mission is to delight our clients by responding quickly and effectively to their questions and issues using all available resources to, not only fix their problems, but train them to get maximum value from our products, and by advocating for them as we continue to develop and improve our products. We are invested in their success.
VRBO.com, Inc. is growing its customer support and production operations group as it continues to build a culture of world-class service. Product Support Representatives work directly with property managers who list their inventory to VRBO’s distribution network. The most successful applicants are those who thrive in a culture of rapid growth, frequent change, technically inclined and outside the box thinking.
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation
Customer Service Representative
+14
We are currently seeking a Full-time, highly motivated Customer Service Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in Austin is between $30k - $40k.
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 51-200 employees, earning $41,600 on average.
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $37,420 and the average Customer Support Rep salary for men is $44,667.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with <1 year of experience is $38,000.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $38,672 | Min: $29K Max: $55K |
| Operations Associate | $50,693 | Min: $28K Max: $77K |
| Office Manager | $52,726 | Min: $36K Max: $72K |
| Sales Operations Analyst | $54,860 | Min: $40K Max: $74K |
| Technical Support | $54,960 | Min: $38K Max: $85K |
| Desktop Support | $60,929 | Min: $40K Max: $95K |
| Client Success Manager | $70,182 | Min: $35K Max: $125K |
| Business Analyst | $75,358 | Min: $54K Max: $115K |
| Marketing Operations Manager | $76,667 | Min: $58K Max: $100K |
| Customer Support Manager | $78,563 | Min: $37K Max: $130K |
| Operations Manager | $90,323 | Min: $55K Max: $140K |
| Senior Business Analyst | $93,188 | Min: $73K Max: $110K |
| Business Intelligence Analyst | $95,000 | Min: $60K Max: $120K |
| Sales Operations Manager | $97,131 | Min: $70K Max: $152K |
| Director of Operations | $130,417 | Min: $85K Max: $165K |
| Director of Customer Success | $138,889 | Min: $85K Max: $180K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $189,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $210,000 | Min: $110K Max: $300K |
Austin Companies with the Highest Operations Salaries
Skills that affect Customer Support Rep salaries in Austin
1
Customer Support
12% have this skill
2
Account Management Ops
3% have this skill
3
IT Support
3% have this skill
4
Team Training & Development
2% have this skill
5
Business Operations
1% have this skill
6
Operations Management
1% have this skill
Recent Customer Support Rep salaries in Austin
$40,000
Yearly Salary
A Senior Client Support Agent reported a yearly salary of $40,000
5-7 Years of Experience
Female
500+ Employees
Austin
$33,280
Yearly Salary
A Account Review Specialist reported a yearly salary of $33,280
3-5 Years of Experience
Female
201-500 Employees
Austin
$38,000
Yearly Salary
A Senior Process Executive reported a yearly salary of $38,000
1-3 Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$33,280
Yearly Salary
A Account Review Specialist reported a yearly salary of $33,280
1-3 Years of Experience
Female
201-500 Employees
Austin
$40,000
Yearly Salary
A Senior client experience agent reported a yearly salary of $40,000
3-5 Years of Experience
Male
500+ Employees
Austin
$35,000
Yearly Salary
A CX agent reported a yearly salary of $35,000
1-3 Years of Experience
Female
500+ Employees
Austin
1-5 Reports
$34,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $34,000
5-7 Years of Experience
Female
500+ Employees
Austin
$38,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $38,000
< 1 Year of Experience
Female
51-200 Employees
Austin
$29,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $29,000
500+ Employees
Austin
$42,500
Yearly Salary
A Client Success Coordinator reported a yearly salary of $42,500
5-7 Years of Experience
Female
201-500 Employees
Austin
1-5 Reports
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