Customer Support Rep salary in Austin

Average Base Salary in Austin

$42,560
$2,710
Additional Cash Compensation
$45,270
Total Compensation
Median: $43K
Min: $29K
Max: $75K

How Much Does a Customer Support Rep Make in Austin?

The average salary for a Customer Support Rep in Austin is $42,560. The average additional cash compensation for a Customer Support Rep in Austin is $2,710. The average total compensation for a Customer Support Rep in Austin is $45,270. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.

Austin by the numbers

2,919
Total number of Tech companies in Austin
223,533
Total number of tech users on Built In Austin
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Customer Support Rep
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Art Director
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Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
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Customer Support Rep
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Austin
Austin

Customer Support Rep jobs in Austin

Customer Support Representative (Overnight)

Austin
1 week ago
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software.  Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.  This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately. This is an overnight shift, looking to fill Sunday - Thursday 9pm-6am CST. 

Customer Support Representative

Austin
1 week ago
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software.  Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Customer Support Representative (Bilingual - Spanish)

Austin
1 week ago
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software.  Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.  This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately. What

Technical Support Representative (multiple openings)

Austin
6 days ago
+55
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking multiple Technical Support Representatives for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for

PRODUCT SUPPORT SPECIALIST

Austin
1 week ago
+16
Banyan Water is seeking a Product Support Specialist for its Product team. As a Product Support Specialist, you will be the bridge between Operations and Product development. You will provide vital support to ensure IoT SaaS deployments and programs are running successfully. You will be a super user of Banyan’s Irrigation Insight product, and will be comfortable taking action on incoming requests and resolving issues, as well as explaining product changes and impact to non-technical audiences. You enjoy variability and ambiguity in daily tasks. You are highly organized so that you get your tasks done, but also can inspire other team members to go above and beyond in the quest for high customer satisfaction. You have a passion for water efficiency and conservation, and championing innovative solutions with customers.

Customer Support Representative

Austin
5 days ago
+30
Role: Customer Support Representative  Location:  Austin, TX Reports To: Customer Support Manager Hippo is modernizing the home insurance industry by putting customers at the center of everything we do, from the coverage we offer to the customer service we provide. Hippo’s true ambition lies in helping people protect their homes to begin with by leveraging technology and data to help find small issues before they become big headaches. Because, at

Customer Support Representative

Austin
6 days ago
+41
ePayPolicy is the nation’s leading provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals send and accept payments. We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our

Customer Support Specialist

Austin
4 days ago
+48
AffiniPay is looking for a motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, detail-oriented and skilled at solving problems and explaining sophisticated issues. 

Product Support Specialist Line 3

Austin
5 days ago
+42
About Brightpearl Come join one of 2021’s Best Places to Work in the heart of downtown Austin. Brightpearl is the number one digital operations platform (DOP) for brands and retailers. We manage everything ‘after the buy button’ so that our customers can focus on growing their business. “People First” is one of our core company value, so before we get too into your day to day, here’s a taster of what we bring to the table: The opportunity to

Clinical and Product Support Specialist

Austin
1 week ago
+34
Iodine Software is a healthcare AI company that has pioneered a new machine learning approach -- Cognitive Emulation -- to help healthcare finance leaders build resilient organizations. Cognitive Emulation uses proprietary AI technology and machine learning algorithms to think the way a clinician thinks and emulate clinical judgement. This allows us to help nearly 500 hospitals quickly and accurately identify areas of potential opportunity to

Product Support Specialist (Weekend Support)

Remote
2 weeks ago
    Product Support Specialist (Weekend Support) About Subsplash Based in Seattle, Subsplash is an exciting award-winning team of 190+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits,

Customer Support Representative, HelloSign - Location Flexible

Austin
1 week ago
+39
Are you passionate about supporting customers? If so, we want to hear from you! Dropbox is looking for a Customer Support Representative to join our Customer Operations team. We are very passionate about making our customers awesome and are looking for a Customer Support Representative that will take these relationships to the next level. In this role, you will be responsible for making sure that each of our users has an awesome experience while interacting with both us and our products. The right individual will be passionate about delighting our customers through each and every contact. We value diversity and inclusion, and encourage our team members to be their authentic selves at work.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Austin is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $51,900 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $41,760 and the average Customer Support Rep salary for men is $46,576.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $41,000. The average salary for <1 year of experience is $48,250.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $42,560
Min: $29K
Max: $75K
Operations Associate $52,904
Min: $28K
Max: $78K
Office Manager $54,035
Min: $36K
Max: $72K
Desktop Support $64,000
Min: $40K
Max: $95K
Technical Support $66,997
Min: $38K
Max: $180K
Sales Operations Analyst $67,026
Min: $40K
Max: $125K
Client Success Manager $75,446
Min: $35K
Max: $125K
Business Analyst $75,648
Min: $48K
Max: $135K
Customer Support Manager $79,838
Min: $50K
Max: $130K
Operations Manager $88,645
Min: $55K
Max: $160K
Marketing Operations Manager $89,527
Min: $58K
Max: $200K
Senior Business Analyst $94,024
Min: $73K
Max: $120K
Business Intelligence Analyst $94,571
Min: $80K
Max: $120K
Sales Operations Manager $100,596
Min: $70K
Max: $152K
Director of Operations $132,093
Min: $85K
Max: $185K
Director of Customer Success $136,341
Min: $85K
Max: $245K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $195,625
Min: $110K
Max: $300K

Skills that affect Customer Support Rep salaries in Austin

1
Customer Support
9% have this skill
2
Account Management Ops
3% have this skill
3
Team Training & Development
3% have this skill
4
Business Operations
2% have this skill
5
IT Support
2% have this skill
6
Operations Management
2% have this skill

Recent Customer Support Rep salaries in Austin

$55,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $55,000 with +$7,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin
$32,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $32,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$50,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $50,000
3-5 Years of Experience
Female
11-50 Employees
Austin
$45,000
Yearly Salary
A Senior Customer Support Representative reported a yearly salary of $45,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Prefer not to say
51-200 Employees
Austin
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
Austin
$45,000
Yearly Salary
A Customer Support reported a yearly salary of $45,000 with +$4,500 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Austin
$55,000
Yearly Salary
A Customer Support Representative reported a yearly salary of $55,000
5-7 Years of Experience
Female
11-50 Employees
Austin
$42,000
Yearly Salary
A Client Support Specialist reported a yearly salary of $42,000 with +$4,000 in additional cash compensation
1-3 Years of Experience
Prefer not to say
51-200 Employees
Austin
$55,000
Yearly Salary
A Senior Customer Support Specialist reported a yearly salary of $55,000
1-3 Years of Experience
Other
201-500 Employees
Austin
Salaries//Operations//Customer Support Rep