2019 Customer Support Rep Salary Austin | Built In Austin
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Design + UX
Dev + Engineer
Finance
HR
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Product
Project Mgmt
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Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
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Product Owner
Project Coordinator
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SEO Manager
SEO Specialist
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Software Engineer
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Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Austin
Austin

Customer Support Rep salary in Austin

Average Base Salary in Austin

$39,215
$2,500
Additional Cash Compensation
$41,715
Total Compensation
Median: $39K
Min: $29K
Max: $55K

How Much Does a Customer Support Rep Make in Austin?

The average salary for a Customer Support Rep in Austin is $39,215. The average additional cash compensation for a Customer Support Rep in Austin is $2,500. The average total compensation for a Customer Support Rep in Austin is $41,715. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.

Austin by the numbers

2,121
Total number of Tech companies in Austin
64,983
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Austin is between $30k - $40k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 201-500 employees, earning $48,750 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $38,055 and the average Customer Support Rep salary for men is $47,500.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with <1 year of experience is $38,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,215
Min: $29K
Max: $55K
Operations Associate $51,340
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $54,288
Min: $38K
Max: $85K
Desktop Support $61,615
Min: $40K
Max: $95K
Sales Operations Analyst $68,364
Min: $40K
Max: $110K
Client Success Manager $68,963
Min: $35K
Max: $110K
Business Analyst $72,604
Min: $54K
Max: $100K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,917
Min: $37K
Max: $130K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Operations Manager $93,519
Min: $55K
Max: $140K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $134,333
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Customer Support Rep jobs in Austin
17

Tier 1 Customer Support Specialist

Austin
4 days ago
+24
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Customer Support Representative

Austin
3 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Customer Support Representative

Austin
1 week ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. This position is based in our Austin, TX office. We’re looking for candidates to join us immediately. What you’ll do Acquire a thorough understanding of the

Product Support Representative, IPM

Austin
3 days ago
+28
HomeAway.com, Inc. is growing its customer support and production operations group as it continues to build a culture of world-class service. Product Support Representatives work directly with property managers who list their inventory to HomeAway’s distribution network. The most successful applicants are those who thrive in a culture of rapid growth, frequent change, technically inclined and outside the box thinking.

Community Support Representative

Austin
5 days ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are tech

Customer Support Specialist

Austin
12 hours ago
+16
As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support in-bounds and maintaining day-to-day platform operations. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Customer Support Specialist (Alternative Hours)

Austin
2 weeks ago
+16
Our Customer Support Team is the heart and soul of our business. As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds and providing world-class support outside of our core business hours. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Customer Service Support Representative (Coach Care)

+16
KW MAPS Coaching offers training and coaching for real estate professionals and business leaders committed to transforming their lives and businesses. As our Customer Service Support Representative, you will provide exceptional customer services to our KW MAPS coaches.

Customer Service Support Representative (Client Care)

+16
Serve as the first point of contact for all client inquiries and questions received via phone and email. Process, track and resolve all client requests in database. Proactively call clients to determine client satisfaction and maintain accurate client feedback. Participate in client events, including responding to event inquiry emails, processing event registrations and assisting on-site during events. Coordinate client communication, including newsletters, emails and social media. Other duties as assigned.

Major Account Support Specialist

Austin
1 week ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Customer Service Representative

Austin
44 minutes ago
+16
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This position will be in our offices in Austin, TX.

Customer Support, Associate

Austin
1 week ago
+38
About Blackbaud:   Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. We serve the entire social good community, which includes nonprofits, foundation, corporations, education institutions, and the individual change agents who support them. We work with over 40,000 organizations,

Recent Customer Support Rep salaries in Austin

$34,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $34,000
5-7 Years of Experience
Female
500+ Employees
Austin
$38,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $38,000
< 1 Year of Experience
Female
51-200 Employees
Austin
$29,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $29,000
500+ Employees
Austin
$42,500
Yearly Salary
A Client Success Coordinator reported a yearly salary of $42,500
5-7 Years of Experience
Female
201-500 Employees
Austin
1-5 Reports
$37,720
Yearly Salary
A Customer Service Specialist reported a yearly salary of $37,720 with +$5,000 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Austin
$55,000
Yearly Salary
A Lead reported a yearly salary of $55,000
3-5 Years of Experience
Male
201-500 Employees
Austin
1-5 Reports
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
3-5 Years of Experience
Male
11-50 Employees
Austin
$47,000
Yearly Salary
A Career Services Admin reported a yearly salary of $47,000
1-3 Years of Experience
Male
51-200 Employees
Austin
5-10 Reports
$48,000
Yearly Salary
A Support Engineer reported a yearly salary of $48,000
5-7 Years of Experience
Male
51-200 Employees
Austin
5-10 Reports
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
51-200 Employees
Austin
Salaries//Operations//Customer Support Rep
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