Customer Support Rep salary in Austin
Average Base Salary in Austin
$41,191
$1,892
Additional Cash Compensation
$43,083
Total Compensation
Median: $41K
Min: $29K
Max: $75K
How Much Does a Customer Support Rep Make in Austin?
The average salary for a Customer Support Rep in Austin is $41,191. The average additional cash compensation for a Customer Support Rep in Austin is $1,892. The average total compensation for a Customer Support Rep in Austin is $43,083. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.
Austin by the numbers
2,676
Total number of Tech companies in Austin
139,449
Total number of tech users on Built In Austin
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Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
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Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Austin
Austin
Customer Support Rep jobs in Austin
Part-Time Customer Support Representative
+47
As a Customer Support Representative at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your people skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.
Medici is seeking temporary Client Support Specialists to provide exceptional support to its large base of healthcare clients by promptly responding and resolving questions via chat, phone, and email. The ideal candidate will be a fast learner that can quickly learn new technology, focus on multiple priorities and create a phenomenal Medici client experience. To be successful you must have experience working with SaaS tools like Zendesk, Salesforce, Hubspot, Helpscout, Slack or similar tools.
Technical Support Representative
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.
Product Support Engineer
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert-level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.
Customer Support Representative
+20
ePayPolicy is the nation’s leading provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals send and accept payments.
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our
Clinical and Product Support Specialist
+21
Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles.
Support sales executives with solution selling into prospect account base.
Build relationships by meeting with senior executives (CEO, CFO, CMO, etc.) to discuss their strategic and operational challenges, present best practice solutions and effectively sell the vision of their capabilities.
Organize and develop collateral for internal and external marketing use.
Model the financial business case associated with each sales opportunity.
Successfully match customer pain/requirements to proposed solutions.
Create powerful presentations and demos that clearly communicate the uniqueness of the value proposition.
Conduct onsite presentations, including a technical demonstration, to educate prospective clients on our products.
Manage all technical aspects of RFP / RFI responses.
Effectively communicate client needs to the R&D teams for future product enhancements.
Man the lines of the “Jolly Postman” customer support account by responding to customers over Zendesk email, phone, and Live Chat.
Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn.
Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issues.
Make data-driven recommendations to the company based on trends in customer tickets.
You may be asked to contribute to projects outside of customer support as-needed .
Seasonal Customer Service Representative
+33
We have an exciting career opportunity to join our friendly Corporate Customer Service team as a Customer Service Specialist. In this role you will interact with external customers across the country via phone and email in order to efficiently answer questions and resolve concerns. The mission is to represent the Kendra Scott brand and provide customers with “WOW” customer service at all times.
Customer Service Representative
+14
We are currently seeking a Full-time, highly motivated Customer Service Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process.
Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment.
This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation's top insurers. Full-time and part-time hours are available. Starting wage is $15.50/hour.
Customer Support Associate
+20
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.
The ideal candidate is comfortable working with subject areas across different departments within a quick-paced, fast-growing company to deliver outstanding results. You will help craft and drive the major programs of work throughout the teams. You'll bring order and focus while leaving room for flexibility and innovation. You’ll deliver infectious urgency to those around you. You'll be a product manager, mentor, multiplier, influencer, negotiator and awesome communicator rolled into one.
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in Austin is between $40k - $50k.
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $47,800 on average.
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $38,594 and the average Customer Support Rep salary for men is $48,233.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with 7+ years of experience is $41,000. The average salary for <1 year of experience is $51,000.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $41,191 | Min: $29K Max: $75K |
| Operations Associate | $52,782 | Min: $28K Max: $78K |
| Office Manager | $53,627 | Min: $36K Max: $72K |
| Sales Operations Analyst | $61,976 | Min: $40K Max: $110K |
| Desktop Support | $62,000 | Min: $40K Max: $95K |
| Technical Support | $62,298 | Min: $38K Max: $134K |
| Client Success Manager | $73,268 | Min: $35K Max: $125K |
| Business Analyst | $74,875 | Min: $48K Max: $115K |
| Customer Support Manager | $85,655 | Min: $60K Max: $130K |
| Operations Manager | $87,158 | Min: $55K Max: $140K |
| Marketing Operations Manager | $87,741 | Min: $58K Max: $200K |
| Senior Business Analyst | $94,765 | Min: $73K Max: $120K |
| Sales Operations Manager | $95,617 | Min: $70K Max: $152K |
| Business Intelligence Analyst | $95,692 | Min: $80K Max: $120K |
| Director of Operations | $132,771 | Min: $85K Max: $185K |
| Director of Customer Success | $136,921 | Min: $85K Max: $180K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $186,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $205,385 | Min: $110K Max: $300K |
Skills that affect Customer Support Rep salaries in Austin
1
Customer Support
11% have this skill
2
Account Management Ops
3% have this skill
3
IT Support
3% have this skill
4
Team Training & Development
2% have this skill
5
Business Operations
2% have this skill
6
Operations Management
2% have this skill
Recent Customer Support Rep salaries in Austin
$42,560
Yearly Salary
A Customer Success Specialist reported a yearly salary of $42,560 with +$2,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Austin
$32,000
Yearly Salary
A Customer Success Rep reported a yearly salary of $32,000
1-3 Years of Experience
Prefer not to say
11-50 Employees
Austin
$40,000
Yearly Salary
A Consultation Specialist reported a yearly salary of $40,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$55,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $55,000
1-3 Years of Experience
Prefer not to say
201-500 Employees
Austin
$40,000
Yearly Salary
A Community Support Representative reported a yearly salary of $40,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin
$45,000
Yearly Salary
A Client Relations Specialist reported a yearly salary of $45,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$40,000
Yearly Salary
A Customer Success Representative reported a yearly salary of $40,000 with +$2,000 in additional cash compensation
< 1 Year of Experience
Prefer not to say
51-200 Employees
Austin
$52,000
Yearly Salary
A Client Support Specialist reported a yearly salary of $52,000
1-3 Years of Experience
Prefer not to say
11-50 Employees
Austin
$45,000
Yearly Salary
A Marketplace Support Specialist reported a yearly salary of $45,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$30,000
Yearly Salary
A Guest Experience Specialist reported a yearly salary of $30,000
1-3 Years of Experience
Female
51-200 Employees
Austin
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