2019 Desktop Support Salary Austin (Updated Daily) | Built In Austin
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Creative Director
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Customer Support Manager
Customer Support Rep
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Visual Designer
Austin
Austin

Desktop Support salary in Austin

Average Base Salary in Austin

$62,000
$3,167
Additional Cash Compensation
$65,167
Total Compensation
Median: $62K
Min: $40K
Max: $95K

How Much Does a Desktop Support Make in Austin?

The average salary for a Desktop Support in Austin is $62,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $65,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.

Austin by the numbers

2,257
Total number of Tech companies in Austin
79,249
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Desktop Support jobs in Austin
41

( MAC ) Desktop Support Engineer II

Austin
1 week ago
+24
We are looking for a driven, Desktop Support Engineer II to join our IT team in Austin, TX to ensure that core IT operations are supported, maintained, and constantly improving. As a key member of our team, you will work with our IT Administrators & Infrastructure teams and Key Stakeholders to provide world-class support to our employees. 

Internal IT Intern/Contractor (Help Desk Tech 1)

Austin
6 days ago
+37
ClearDATA is seeking an Internal IT Intern/Contractor for ClearDATA’s Internal IT team for a 3 to 6 month internship/contract. We are looking for someone that wants to work for a dynamic and fast growing startup environment. You must be proactive with a great attitude and personality and should be someone that wants to use their technical skills and entrepreneurial spirit to truly make a difference! You should be passionate about performing highly complex computer systems analysis work. The Internal IT/Help Desk will provide technical and/or specialized guidance to our internal staff.

Technical Support Manager

Austin
1 week ago
+37
Build, lead, develop and coach an AWS, Azure or Google Cloud -focused team of technical admins, engineers, and architects in support of mid market to large enterprise clients 24x7. Drive continuous improvement and operational discipline through collaborative and proactive activities across Product, Sales, Account Management, and Operational Excellence organizations. Develop a deep understanding of the enterprise customer base relative to their solutions, business drivers, success criteria, and long-term strategy. Lead team in driving customer satisfaction. Lead and ensure the team is highly trained in all services and following procedures and protocols prescribed in the ClearDATA delivery model. Lead the mitigation of delivery risks & issues. Manage tightly to Key Performance Indicators (KPIs), regularly reporting on them and associated corrective actions and insights. Educate customers on ClearDATA services and translate those into a clear business value proposition. Take a data-driven approach, to the incident and problem management.

Customer Support Representative

Austin
1 week ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Technical Support Representative

Austin
1 week ago
+24
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Community Support Representative (hourly)

Austin
2 weeks ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

IT Help Desk Engineer

Austin
1 day ago
+39
Field incoming help requests from end users via a variety of intakes (phone, walkup, email, etc). Documents all pertinent end user identification information, including name, department, contact information, and nature of request or incident. Accesses software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identifies and learns appropriate software and hardware used and supported by the organization. Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Responsible for the upkeep, configuration, and reliable operation of multi-user computers. Performs hands on technical duties including installation, configuration, maintenance and performance tuning for supported technologies. Responsible for operational and project-oriented deployment of new technologies. Supports technologies within the infrastructure related to processing, virtualization, storage and converged communications with hands-on planning, design and implementation. Provides day to day operational support. Document system configuration.

Support Engineer

Austin
1 week ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Associate Technical Support Engineer

Austin
4 hours ago
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.

L3 Applications Support Engineer

Austin
4 days ago
+23
Your challenge, should you choose to accept: Adia is seeking an experienced, flexible, and detail-oriented L3 Applications Support Engineer to join our in-house Product team. This L3 Applications Support Engineer will work with Adia’s out-of-office Software Development team and in-house Operations team to identify, troubleshoot, fix, and report on issues within our platform. The ideal candidate for this position is a strong communicator

IT Support Specialist

Austin
4 days ago
+41
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX. Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart

Cloud Support Engineer, IdentityNow

Austin
6 days ago
+32
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Desktop Support Salary ranges

The most common Desktop Support salary in Austin is between $50k - $60k.

Average Desktop Support Salary by Company Size

People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,769 on average.

Desktop Support Salary by gender

The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $67,600.

Desktop Support Salary by Years of Experience

The average salary for a Desktop Support with 7+ years of experience is $86,500. The average salary for <1 year of experience is $47,500.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,049
Min: $29K
Max: $55K
Operations Associate $52,320
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Technical Support $57,212
Min: $38K
Max: $85K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,003
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,563
Min: $37K
Max: $130K
Operations Manager $89,020
Min: $55K
Max: $140K
Senior Business Analyst $93,956
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $130,417
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Austin Companies with the Highest Operations Salaries

+13
Enterprise Web, Productivity
+63
Artificial Intelligence, Cloud
+39
Edtech, Mobile
+29
Healthtech, Insurance

Recent Desktop Support salaries in Austin

$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
500+ Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
Salaries//Operations//Desktop Support