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Visual Designer
Austin
Austin

Desktop Support salary in Austin

Average Base Salary in Austin

$62,000
$3,167
Additional Cash Compensation
$65,167
Total Compensation
Median: $62K
Min: $40K
Max: $95K

How Much Does a Desktop Support Make in Austin?

The average salary for a Desktop Support in Austin is $62,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $65,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.

Austin by the numbers

2,585
Total number of Tech companies in Austin
92,831
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Desktop Support jobs in Austin

Customer Support Representative (Overnight)

Austin
3 hours ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Implementation & Support Analyst

Austin
4 days ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

Product Support Engineer

Austin
5 days ago
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.

Customer Support Engineer

Austin
5 days ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Senior Manager, Customer Support

Austin
1 week ago
+20
We’re looking for a Senior Manager of Customer Support to lead our Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations. You’ll help lead efforts around KPI refinement, process improvement, mentorship, Voice of the Customer programs, and more. You’ll also serve as our Austin site leader for our broader Solutions on Demand organization, which includes team members who work in our Documentation, Custom Solutions, and Training Center teams. 

Customer Support, Associate

Austin
1 week ago
+41
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents. Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel. Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Technical Support Representative

Austin
1 week ago
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Customer Support Representative

Austin
1 week ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Technical Support Engineer - Multilingual Preferred

Austin
5 days ago
+42
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Customer Support Specialist

Austin
4 days ago
+29
If you are talented, detail-oriented, passionate about problem-solving, and have a knack for building relationships with customers, then we want you to join Kazoo's Customer Success team. As a Customer Support Specialist, you will become an expert in responding to inquiries related to all of Kazoo's customers. The most successful candidates are those who thrive in an environment of constant change, are able to work independently to solve problems and are extremely detail oriented.

Tier 1 Customer Support Specialist

Austin
4 days ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Tier 1 Customer Support Specialist

Austin
4 days ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects. Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Desktop Support Salary ranges

The most common Desktop Support salary in Austin is between $50k - $60k.

Average Desktop Support Salary by Company Size

People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,769 on average.

Desktop Support Salary by gender

The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $67,600.

Desktop Support Salary by Years of Experience

The average salary for a Desktop Support with 7+ years of experience is $86,500. The average salary for <1 year of experience is $47,500.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,191
Min: $29K
Max: $75K
Operations Associate $52,806
Min: $28K
Max: $78K
Office Manager $53,222
Min: $36K
Max: $72K
Sales Operations Analyst $58,573
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $62,946
Min: $38K
Max: $134K
Client Success Manager $74,150
Min: $35K
Max: $125K
Business Analyst $74,259
Min: $48K
Max: $115K
Customer Support Manager $85,026
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $88,466
Min: $55K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $133,344
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Recent Desktop Support salaries in Austin

$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
500+ Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
Salaries//Operations//Desktop Support