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Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Desktop Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Austin
Austin
Desktop Support salary in Austin
Average Base Salary in Austin
$62,000
$3,167
Additional Cash Compensation
$65,167
Total Compensation
Median: $62K
Min: $40K
Max: $95K
How Much Does a Desktop Support Make in Austin?
The average salary for a Desktop Support in Austin is $62,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $65,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.
Austin by the numbers
2,585
Total number of Tech companies in Austin
92,831
Total number of tech users on Built In Austin
Submit your salary info to unlock all content
ALL INFO IS 100% ANONYMOUS & PRIVATE
Desktop Support jobs in Austin
Customer Support Representative (Overnight)
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
Implementation & Support Analyst
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.
Product Support Engineer
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.
Customer Support Engineer
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.
Senior Manager, Customer Support
+20
We’re looking for a Senior Manager of Customer Support to lead our Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations. You’ll help lead efforts around KPI refinement, process improvement, mentorship, Voice of the Customer programs, and more. You’ll also serve as our Austin site leader for our broader Solutions on Demand organization, which includes team members who work in our Documentation, Custom Solutions, and Training Center teams.
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents. Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel. Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.
Technical Support Representative
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.
Customer Support Representative
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
Technical Support Engineer - Multilingual Preferred
+42
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.
If you are talented, detail-oriented, passionate about problem-solving, and have a knack for building relationships with customers, then we want you to join Kazoo's Customer Success team. As a Customer Support Specialist, you will become an expert in responding to inquiries related to all of Kazoo's customers. The most successful candidates are those who thrive in an environment of constant change, are able to work independently to solve problems and are extremely detail oriented.
Tier 1 Customer Support Specialist
+26
Achieve proficiency with ETOsoftware functionality.
Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone.
Respond to customer questions and concerns with speed, accuracy and professionalism.
Assist in the development and maintenance of documentation for the help manual, knowledge base and online community.
Troubleshoot and log defects .
Record all customer interactions in Salesforce.
Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.
Tier 1 Customer Support Specialist
+26
Achieve proficiency with ETOsoftware functionality.
Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone.
Respond to customer questions and concerns with speed, accuracy and professionalism.
Assist in the development and maintenance of documentation for the help manual, knowledge base and online community.
Troubleshoot and log defects.
Record all customer interactions in Salesforce.
Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.
Desktop Support Salary ranges
The most common Desktop Support salary in Austin is between $50k - $60k.
Average Desktop Support Salary by Company Size
People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,769 on average.
Desktop Support Salary by gender
The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $67,600.
Desktop Support Salary by Years of Experience
The average salary for a Desktop Support with 7+ years of experience is $86,500. The average salary for <1 year of experience is $47,500.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $41,191 | Min: $29K Max: $75K |
| Operations Associate | $52,806 | Min: $28K Max: $78K |
| Office Manager | $53,222 | Min: $36K Max: $72K |
| Sales Operations Analyst | $58,573 | Min: $40K Max: $110K |
| Desktop Support | $62,000 | Min: $40K Max: $95K |
| Technical Support | $62,946 | Min: $38K Max: $134K |
| Client Success Manager | $74,150 | Min: $35K Max: $125K |
| Business Analyst | $74,259 | Min: $48K Max: $115K |
| Customer Support Manager | $85,026 | Min: $60K Max: $130K |
| Marketing Operations Manager | $87,741 | Min: $58K Max: $200K |
| Operations Manager | $88,466 | Min: $55K Max: $140K |
| Senior Business Analyst | $94,765 | Min: $73K Max: $120K |
| Sales Operations Manager | $95,617 | Min: $70K Max: $152K |
| Business Intelligence Analyst | $96,333 | Min: $80K Max: $120K |
| Director of Operations | $133,344 | Min: $85K Max: $185K |
| Director of Customer Success | $138,058 | Min: $85K Max: $180K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $186,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $210,000 | Min: $110K Max: $300K |
Recent Desktop Support salaries in Austin
$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
500+ Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
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