Desktop Support salary in Austin
Average Base Salary in Austin
$64,000
$3,167
Additional Cash Compensation
$67,167
Total Compensation
Median: $64K
Min: $40K
Max: $95K
How Much Does a Desktop Support Make in Austin?
The average salary for a Desktop Support in Austin is $64,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $67,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.
Austin by the numbers
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Total number of Tech companies in Austin
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Total number of tech users on Built In Austin
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Account Executive
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Associate Product Manager
Automation Engineer
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Business Development Representative
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Copywriter
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Creative Director
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CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
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Data Architect
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Data Engineering Manager
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DevOps Engineer
Digital Marketing Manager
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Austin
Austin
Desktop Support jobs in Austin
Integration Support Specialist
+52
We’re looking for an Integration Support Specialist to assist with Procore’s financial ERP integrations for some of the top construction accounting solutions. Use your authoritative troubleshooting and customer interaction skills to adapt and navigate challenges when solutions may not be obviously present. If you have a high level of empathy, even when customers are having a bad day—we'd love to hear from you!
This position will report to the
Amherst is hiring for an experienced Enterprise Support Manager for its corporate office in Austin, TX. We desire someone that can think strategically but LOVES the day to day hands on technical aspects of supporting local and remote employees. The Enterprise Support Manager will be responsible for managing a geographically disperse and growing support team providing technical customer support to all corporate systems and applications. We are experiencing tremendous growth and seek to hire individuals that work well in hyper fast-paced, ever-changing dynamic work environments.
Customer Support Representative (Overnight)
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately. This is an overnight shift, looking to fill Sunday - Thursday 9pm-6am CST.
Customer Support Representative
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
Technical Support Representative (multiple openings)
+55
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking multiple Technical Support Representatives for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.
Customer Support Representative (Bilingual - Spanish)
+52
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
This position will report to the Manager of Customer Support and is based in our Austin, TX office. We’re looking for candidates to join us immediately.
Customer Support Specialist (Shift 3:00 p.m. - 11:00 p.m.)
+42
You'd be excited to buy into our "customer love" mentality and are motivated by going above and beyond for the customers you serve. Ideally, you have 1-2 years of experience in customer support. You are a team player, have a roll-up-your-sleeves mentality when it comes to AlertMedia customers needing support. You are motivated by cheerfully, promptly and professionally helping resolve customer issues whether it be by email, phone call or customer chat. You value a "we're all in this together" mentality with your team and enjoy on-going training and increasing your product knowledge.
Customer Support Specialist (Shift 7:00 a.m. - 3:00 p.m.)
+42
A Customer Support Specialist is responsible for promptly handling an array of front-facing duties. Some of these tasks including interacting with customers over the phone, via email and live chat. Throughout all of these interactions, the Customer Support Specialist must maintain a high level of professionalism, as a representative of AlertMedia.
Senior IT Support Specialist
+53
You will provide Tier 1 and 2 technical assistance and support for incoming requests and issues related to internal computer systems, software, and hardware. You will respond to internal users in person, over the phone, or slack and assist administering our infrastructure. You will report to the VP of IT & Infrastructure.
This role will require someone who can handle prioritizing competing requests, has good interpersonal and communication skills and is eager to learn,
PRODUCT SUPPORT SPECIALIST
+16
Banyan Water is seeking a Product Support Specialist for its Product team. As a Product Support Specialist, you will be the bridge between Operations and Product development. You will provide vital support to ensure IoT SaaS deployments and programs are running successfully. You will be a super user of Banyan’s Irrigation Insight product, and will be comfortable taking action on incoming requests and resolving issues, as well as explaining product changes and impact to non-technical audiences. You enjoy variability and ambiguity in daily tasks. You are highly organized so that you get your tasks done, but also can inspire other team members to go above and beyond in the quest for high customer satisfaction. You have a passion for water efficiency and conservation, and championing innovative solutions with customers.
Customer Success Specialist - Chat Support
+53
As a Customer Success Specialist, you will be supporting Self’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!
Technical Support Engineer
+45
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.
Desktop Support Salary ranges
The two most common Desktop Support salary ranges in Austin are $50k - $60k and $60k - $70k.
Average Desktop Support Salary by Company Size
People with the job title Desktop Support make the most at companies with 501-1,000 employees, earning $65,750 on average.
Desktop Support Salary by gender
The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $69,182.
Desktop Support Salary by Years of Experience
The average salary for a Desktop Support with 7+ years of experience is $86,200. The average salary for <1 year of experience is $47,500.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $42,333 | Min: $29K Max: $75K |
| Operations Associate | $52,861 | Min: $28K Max: $78K |
| Office Manager | $54,035 | Min: $36K Max: $72K |
| Desktop Support | $64,000 | Min: $40K Max: $95K |
| Technical Support | $66,997 | Min: $38K Max: $180K |
| Sales Operations Analyst | $67,026 | Min: $40K Max: $125K |
| Business Analyst | $75,306 | Min: $48K Max: $135K |
| Client Success Manager | $75,387 | Min: $35K Max: $125K |
| Customer Support Manager | $79,979 | Min: $50K Max: $130K |
| Operations Manager | $88,804 | Min: $55K Max: $160K |
| Marketing Operations Manager | $89,527 | Min: $58K Max: $200K |
| Senior Business Analyst | $94,024 | Min: $73K Max: $120K |
| Business Intelligence Analyst | $95,692 | Min: $80K Max: $120K |
| Sales Operations Manager | $100,596 | Min: $70K Max: $152K |
| Director of Operations | $132,093 | Min: $85K Max: $185K |
| Director of Customer Success | $137,306 | Min: $85K Max: $245K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $186,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $198,000 | Min: $110K Max: $300K |
Recent Desktop Support salaries in Austin
$85,000
Yearly Salary
A Sr IT Generalist reported a yearly salary of $85,000
7+ Years of Experience
Male
51-200 Employees
Austin
$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
501-1,000 Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
501-1,000 Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
501-1,000 Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
501-1,000 Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
501-1,000 Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
501-1,000 Employees
Austin
1-5 Reports
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