Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Desktop Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Austin
Austin
Desktop Support salary in Austin
Average Base Salary in Austin
$62,000
$3,167
Additional Cash Compensation
$65,167
Total Compensation
Median: $62K
Min: $40K
Max: $95K
How Much Does a Desktop Support Make in Austin?
The average salary for a Desktop Support in Austin is $62,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $65,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.
Austin by the numbers
2,257
Total number of Tech companies in Austin
79,249
Total number of tech users on Built In Austin
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ALL INFO IS 100% ANONYMOUS & PRIVATE
Desktop Support jobs in Austin41
( MAC ) Desktop Support Engineer II
+24
We are looking for a driven, Desktop Support Engineer II to join our IT team in Austin, TX to ensure that core IT operations are supported, maintained, and constantly improving. As a key member of our team, you will work with our IT Administrators & Infrastructure teams and Key Stakeholders to provide world-class support to our employees.
ClearDATA is seeking an Internal IT Intern/Contractor for ClearDATA’s Internal IT team for a 3 to 6 month internship/contract. We are looking for someone that wants to work for a dynamic and fast growing startup environment. You must be proactive with a great attitude and personality and should be someone that wants to use their technical skills and entrepreneurial spirit to truly make a difference! You should be passionate about performing highly complex computer systems analysis work. The Internal IT/Help Desk will provide technical and/or specialized guidance to our internal staff.
Build, lead, develop and coach an AWS, Azure or Google Cloud -focused team of technical admins, engineers, and architects in support of mid market to large enterprise clients 24x7.
Drive continuous improvement and operational discipline through collaborative and proactive activities across Product, Sales, Account Management, and Operational Excellence organizations.
Develop a deep understanding of the enterprise customer base relative to their solutions, business drivers, success criteria, and long-term strategy.
Lead team in driving customer satisfaction.
Lead and ensure the team is highly trained in all services and following procedures and protocols prescribed in the ClearDATA delivery model.
Lead the mitigation of delivery risks & issues.
Manage tightly to Key Performance Indicators (KPIs), regularly reporting on them and associated corrective actions and insights.
Educate customers on ClearDATA services and translate those into a clear business value proposition.
Take a data-driven approach, to the incident and problem management.
Customer Support Representative
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.
Technical Support Representative
+24
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.
Your challenge, should you choose to accept:
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.
You’re a self-starter with a passion for being of service to those around you. You are
Field incoming help requests from end users via a variety of intakes (phone, walkup, email, etc).
Documents all pertinent end user identification information, including name, department, contact information, and nature of request or incident.
Accesses software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identifies and learns appropriate software and hardware used and supported by the organization.
Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Responsible for the upkeep, configuration, and reliable operation of multi-user computers.
Performs hands on technical duties including installation, configuration, maintenance and performance tuning for supported technologies.
Responsible for operational and project-oriented deployment of new technologies.
Supports technologies within the infrastructure related to processing, virtualization, storage and converged communications with hands-on planning, design and implementation.
Provides day to day operational support.
Document system configuration.
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting.
Troubleshoot and resolve technical problems reported by our customers.
Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured.
Document problem solutions in company knowledge base.
Interface with Sales, Marketing, and Engineering to improve product service, design, and quality.
Present technical concepts in a clear manner.
Meticulously document case progress and technical details throughout the support case lifecycle.
Provide 24x7 on-call support via rotation schedule.
Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team.
Impress our customers with your empathy, responsiveness, technical ability and attention to detail.
Associate Technical Support Engineer
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.
Your challenge, should you choose to accept:
Adia is seeking an experienced, flexible, and detail-oriented L3 Applications Support Engineer to join our in-house Product team. This L3 Applications Support Engineer will work with Adia’s out-of-office Software Development team and in-house Operations team to identify, troubleshoot, fix, and report on issues within our platform. The ideal candidate for this position is a strong communicator
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX.
Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow. You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.
Desktop Support Salary ranges
The most common Desktop Support salary in Austin is between $50k - $60k.
Average Desktop Support Salary by Company Size
People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,769 on average.
Desktop Support Salary by gender
The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $67,600.
Desktop Support Salary by Years of Experience
The average salary for a Desktop Support with 7+ years of experience is $86,500. The average salary for <1 year of experience is $47,500.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $39,049 | Min: $29K Max: $55K |
| Operations Associate | $52,320 | Min: $28K Max: $78K |
| Office Manager | $53,778 | Min: $36K Max: $72K |
| Sales Operations Analyst | $54,873 | Min: $40K Max: $74K |
| Technical Support | $57,212 | Min: $38K Max: $85K |
| Desktop Support | $62,000 | Min: $40K Max: $95K |
| Client Success Manager | $70,003 | Min: $35K Max: $125K |
| Business Analyst | $75,475 | Min: $54K Max: $115K |
| Marketing Operations Manager | $78,440 | Min: $58K Max: $110K |
| Customer Support Manager | $78,563 | Min: $37K Max: $130K |
| Operations Manager | $89,020 | Min: $55K Max: $140K |
| Senior Business Analyst | $93,956 | Min: $73K Max: $120K |
| Sales Operations Manager | $96,712 | Min: $70K Max: $152K |
| Business Intelligence Analyst | $97,273 | Min: $80K Max: $120K |
| Director of Operations | $130,417 | Min: $85K Max: $165K |
| Director of Customer Success | $138,889 | Min: $85K Max: $180K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $189,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $210,000 | Min: $110K Max: $300K |
Austin Companies with the Highest Operations Salaries
Recent Desktop Support salaries in Austin
$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
500+ Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
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