Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Desktop Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Austin
Austin
Desktop Support salary in Austin
Average Base Salary in Austin
$62,000
$3,167
Additional Cash Compensation
$65,167
Total Compensation
Median: $62K
Min: $40K
Max: $95K
How Much Does a Desktop Support Make in Austin?
The average salary for a Desktop Support in Austin is $62,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $65,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.
Austin by the numbers
2,427
Total number of Tech companies in Austin
83,644
Total number of tech users on Built In Austin
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ALL INFO IS 100% ANONYMOUS & PRIVATE
Desktop Support jobs in Austin47
Technical Support Representative
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day).
Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities.
Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand.
Communicate with the management team and developers to improve product functionality and resolve issues.
Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices.
Assist customers with common billing, invoice, and account issues.
Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently.
Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.
Technical Support Engineer - Returnship
+21
We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team that is responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build big data analytics tools. This is a position where you will learn the inner workings of Cloudflare's technology, while also getting to work directly with our customers.
Technical Support Engineer
+13
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.
Product Support Engineer
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, e-commerce platform for growing businesses.
Technical Support Engineer - Multilingual Preferred
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.
Director of Product Marketing & Sales Support
+30
As Director of Product Marketing, you will lead a talented team of Product Marketing Managers that manage the core features of A Cloud Guru. Your team will define market requirements, craft our value proposition, and develop a strategy to successfully launch new products into the market.
Work directly with customers advising them on how to best leverage DISCO in their day to day activities.
Analyze client’s needs, fully understand their requirements and determine the appropriate course of action.
Proactively monitor open tickets, contact customers and provide updates on a timely basis.
Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns.
Proactively contribute to improvements in documentation and our product.
Help define business and technical requirements for improving the day to day activities of the department.
Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.
Desktop Support Technician
+36
Serve as technical problem resolution resource for front line ServiceDesk support and assist with inbound support requests to receive, triage and resolution for internal customers.
Maintaining an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations.
Managing the fleet of employee computers via monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop and desktop systems.
Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets.
Configuring new-hire systems and performing IT on-boarding for new employees.
Desktop Support Specialist
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.
Desktop Support Technician
+36
The CrowdStrike Information Technology team is looking for Desktop Support Technician to join our team. The IT team is a key component of the CrowdStrike family and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, problem solve and enhance the IT team’s support, systems and operational responsibilities.
This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet.
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting.
Troubleshoot and resolve technical problems reported by our customers.
Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured.
Document problem solutions in company knowledge base.
Interface with Sales, Marketing, and Engineering to improve product service, design, and quality.
Present technical concepts in a clear manner.
Meticulously document case progress and technical details throughout the support case lifecycle.
Provide 24x7 on-call support via rotation schedule.
Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team.
Impress our customers with your empathy, responsiveness, technical ability and attention to detail.
Desktop Support Salary ranges
The most common Desktop Support salary in Austin is between $50k - $60k.
Average Desktop Support Salary by Company Size
People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,769 on average.
Desktop Support Salary by gender
The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $67,600.
Desktop Support Salary by Years of Experience
The average salary for a Desktop Support with 7+ years of experience is $86,500. The average salary for <1 year of experience is $47,500.
Average Operations salaries in Austin
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $39,617 | Min: $29K Max: $60K |
| Operations Associate | $52,322 | Min: $28K Max: $78K |
| Office Manager | $53,971 | Min: $36K Max: $72K |
| Sales Operations Analyst | $55,300 | Min: $40K Max: $74K |
| Technical Support | $58,196 | Min: $38K Max: $85K |
| Desktop Support | $62,000 | Min: $40K Max: $95K |
| Client Success Manager | $71,882 | Min: $35K Max: $125K |
| Business Analyst | $75,475 | Min: $54K Max: $115K |
| Marketing Operations Manager | $78,440 | Min: $58K Max: $110K |
| Customer Support Manager | $79,903 | Min: $37K Max: $130K |
| Operations Manager | $88,769 | Min: $55K Max: $140K |
| Senior Business Analyst | $94,765 | Min: $73K Max: $120K |
| Sales Operations Manager | $95,617 | Min: $70K Max: $152K |
| Business Intelligence Analyst | $97,273 | Min: $80K Max: $120K |
| Director of Operations | $134,615 | Min: $85K Max: $185K |
| Director of Customer Success | $135,256 | Min: $85K Max: $180K |
| Vice President of Care | $180,429 | Min: $165K Max: $190K |
| Vice President of Operations | $189,000 | Min: $130K Max: $252K |
| COO (Chief Operating Officer) | $210,000 | Min: $110K Max: $300K |
Austin Companies with the Highest Operations Salaries
Recent Desktop Support salaries in Austin
$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
500+ Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
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