Director of Customer Success salary in Austin

Average Base Salary in Austin

$133,832
$30,578
Additional Cash Compensation
$164,410
Total Compensation
Median: $134K
Min: $85K
Max: $245K

How Much Does a Director of Customer Success Make in Austin?

The average salary for a Director of Customer Success in Austin is $133,832. The average additional cash compensation for a Director of Customer Success in Austin is $30,578. The average total compensation for a Director of Customer Success in Austin is $164,410. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in Austin.

Austin by the numbers

3,209
Total number of Tech companies in Austin
247,412
Total number of tech users on Built In Austin
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Director of Customer Success
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Director of Customer Success jobs in Austin

Strategic Customer Success Manager

Austin
2 days ago
+45
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint's product and services. This role is all about client satisfaction and is not a quota carrying

Customer Success Outreach Manager

Austin
2 days ago
+52
Job Description We’re looking for a Customer Success Outreach Manager to join Procore’s Customer Success team. In this role, you’ll work with clients and increase engagement with our emerging book of business. As a Customer Success Outreach Manager, you'll balance independent and collaborative work, sharing responsibility for post-implementation success & long-term adoption of Procore’s platform. This position reports to the Senior Manager,

Associate Customer Success Manager

Austin
2 days ago
+55
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our ecommerce merchants, provide

Customer Success Manager

Austin
4 days ago
+45
The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint's product and services. This role is all about client satisfaction and is not a quota carrying

Customer Success Engineer

Austin
4 days ago
+45
The Customer Success Engineer (CSE) is responsible for promoting SailPoint's products and services, and supporting our community of customers and partners. This role will help support Customer Success Delivery by answering technical questions, serving as a trusted advisor for customers and partners, and driving adoption of our implementation best practices. The CSE will communicate effectively in order to engage in conversations via internal and

Strategic Customer Success Specialist

Austin
2 weeks ago
+32
Acrisure Technology Group (ATG) is a fast paced, AI-driven team building innovative software to disrupt the $6T+ insurance industry.  Our mission is to help the world share its risk more intelligently to power a more vibrant economy. To do this, we are transforming insurance distribution and underwriting into a science.  At the core of our operating model is our technology: we’re building the premier AI Factory in the world for risk and applying

Customer Success Manager, Mid-Market, Specialty Contractors

Austin
4 days ago
+52
Job Description Procore is looking for a Customer Success Manager to build, retain, and grow our mid-market client base. In this role, you’ll work closely with Procore’s Install-Based Sales team and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and objectives. As a successful Customer Success Manager, you’ll use your consultative mindset to

Customer Success Representative - Remote + $22.50/hr. (avg. earnings including commission)

Austin
1 week ago
+58
We are currently seeking full-time, driven, and  highly self-motivated Customer Service Representatives. You will be the concierge helping a consumer through the early stages of the home buying or selling process. We’re looking for team members with a strong work ethic, who thrive in an autonomous environment, and treat work like “their own business.”

Director of Customer Success

Austin
1 week ago
+34
We are looking to hire a Director of Customer Success to join our team at Fourth! This individual will be responsible for leading the company’s efforts to maintain and expand relationships with large, multi-location customers. This position will lead a team of National Customer Success Managers that are responsible for customer retention initiatives and expansion plans within our customer base. What You'll Be Doing. . . Drive customer success

Customer Success Manager

Austin
4 days ago
+34
We are looking to hire a Customer Success Manager to join our team! In this role you will have responsibility for owning a portfolio of national accounts, retaining and growing the revenue from these accounts via contract renewals and lead generation. The essential qualities for success in this role include entrepreneurial disposition, self-starter, tenacious, organized, focused, responsible and accountable. What You'll Be Doing. . . Responsible

Director, Customer Success

Austin
1 week ago
+50
Kazoo is an all-in-one Employee Experience platform that combines recognition, performance, and engagement in one powerful solution. By bringing together Real-time Recognition & Rewards, Continuous Performance Management, and Employee Engagement Surveys, Kazoo's employee-first solution enables companies to build purpose-driven cultures while increasing productivity, retention, and revenue. With over 600 global customers, the Kazoo platform puts

Customer Success Manager

Austin
2 weeks ago
+12
About RoutefusionRoutefusion is the first embedded cross-border-payments-as-a-service company founded by software engineers for software engineers. Routefusion's API enables neo-banks, payroll providers, platforms, and marketplaces to begin offering cross-border payments to their customers in as quickly as two days. With a single integration, Routefusion customers have access to more than seven different banking and FX providers. In February 2021

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Austin is between $120k - $130k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 51-200 employees, earning $140,667 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $124,282 and the average Director of Customer Success salary for men is $144,444.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $145,318.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $43,228
Min: $20K
Max: $75K
Operations Associate $54,103
Min: $30K
Max: $86K
Office Manager $55,240
Min: $40K
Max: $71K
Desktop Support $66,727
Min: $45K
Max: $95K
Sales Operations Analyst $71,506
Min: $45K
Max: $125K
Technical Support $73,310
Min: $40K
Max: $180K
Customer Support Manager $75,171
Min: $50K
Max: $107K
Business Analyst $78,730
Min: $48K
Max: $135K
Client Success Manager $79,609
Min: $40K
Max: $125K
Operations Manager $82,505
Min: $47K
Max: $160K
Business Intelligence Analyst $94,000
Min: $74K
Max: $170K
Senior Business Analyst $96,700
Min: $76K
Max: $120K
Sales Operations Manager $100,294
Min: $45K
Max: $140K
Marketing Operations Manager $104,964
Min: $64K
Max: $200K
Director of Operations $127,279
Min: $83K
Max: $185K
Director of Customer Success $133,832
Min: $85K
Max: $245K
COO (Chief Operating Officer) $179,000
Min: $150K
Max: $225K
Vice President of Care $182,000
Min: $182K
Max: $182K
Vice President of Operations $183,000
Min: $140K
Max: $250K

Skills that affect Director of Customer Success salaries in Austin

1
Customer Support
1% have this skill
2
Business Operations
1% have this skill
3
Account Management Ops
1% have this skill
4
Team Training & Development
1% have this skill
5
Operations Management
1% have this skill
6
Account Management
1% have this skill

Recent Director of Customer Success salaries in Austin

$151,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $151,000 with +$40,000 in additional cash compensation
5-7 Years of Experience
Male
201-500 Employees
Austin
$127,000
Yearly Salary
A Manager, Client Success reported a yearly salary of $127,000 with +$25,000 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
Austin
5-10 Reports
$125,000
Yearly Salary
A Director of Customer Success + Operations reported a yearly salary of $125,000 with +$50,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Austin
1-5 Reports
$135,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $135,000 with +$27,000 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Austin
1-5 Reports
$153,000
Yearly Salary
A Customer Success Director reported a yearly salary of $153,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
Austin
$118,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $118,000
7+ Years of Experience
Female
51-200 Employees
Austin
>10 Reports
$100,000
Yearly Salary
A Manager of Customer Success reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Austin
>10 Reports
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000 with +$30,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Austin
$90,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
1,000+ Employees
Austin
5-10 Reports
$245,000
Yearly Salary
A SVP Customer Success reported a yearly salary of $245,000 with +$120,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Austin
1-5 Reports
Salaries//Operations//Director of Customer Success