2019 Director of Customer Success Salary Austin (Updated Daily) | Built In Austin
Data + Analytics
Design + UX
Dev + Engineer
Project Mgmt
Director of Customer Success
Account Executive
Account Manager
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
COO (Chief Operating Officer)
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer

Director of Customer Success salary in Austin

Average Base Salary in Austin

Additional Cash Compensation
Total Compensation
Median: $139K
Min: $85K
Max: $180K

How Much Does a Director of Customer Success Make in Austin?

The average salary for a Director of Customer Success in Austin is $138,889. The average additional cash compensation for a Director of Customer Success in Austin is $16,600. The average total compensation for a Director of Customer Success in Austin is $155,489. Director of Customer Success salaries are based on responses gathered by Built In Austin from anonymous Director of Customer Success employees in Austin.

Austin by the numbers

Total number of Tech companies in Austin
Total number of tech users on Built In Austin

Director of Customer Success jobs in Austin

Enterprise Customer Success Manager

5 days ago
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Customer Success Manager, Emerging

5 days ago
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives as your clients join and grow with Procore. This is not a sales position.

Customer Success Manager

1 week ago
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Bilingual Customer Success Manager (Spanish)

6 days ago
We’re looking for a Customer Success Manager to focus on building, retaining, and growing our Latin American Clients. You will work closely with Procore’s Install-Based Sales team and act as a liaison between various Procore teams in order to ensure our clients are set up for success. As a successful Customer Success Manager, you have a consultative mindset and can quickly understand both Procore’s Technology and the industries we serve. You will

VP of Customer Success

2 weeks ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

Director of Client Success

2 weeks ago
Responsible for building out a proactive client success function, including leading a team of client success specialists. Define and execute processes and procedures to ensure quality and scalability of operations.  Collaborate cross functionally within and across the various internal functions. Help identify product issues from client feedback, and assist in finding ways to improve our product and processes.  Serve as the main POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem solving skills with an analytical approach.

Customer Success Manager, Customer Success Operations

1 week ago
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle.

Customer Success Manager

2 days ago
As a Customer Success Manager at Juniper Square, you’ll be a trusted partner to our private equity customers, helping to drive usage and adoption of our software, and ensuring customer satisfaction, growth, and retention. You’ll be responsible for onboarding new customers, consulting on their usage, and ensuring they’re getting maximum value from Juniper Square.

Customer Success Manager

2 days ago
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

Customer Success Intern

3 days ago
Our customer success team is the bridge between our non-techie clients and our techie team. They handle new client implementation, account management, training, and everything in between. If it involves one of our users or buyers - they’re on the case! Now, they’re looking for an intern with a genuine interest in startup culture, an entrepreneurial spirit, and a strong desire to learn. Throughout the internship, this person will gain a snapshot of the customer success function in a company plus have a good sense of the day to day life at a startup. Each day here presents its own challenges, so, we need a go-getter, willing to jump into any task.

Customer Success Manager

3 days ago
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Customer Success Representative

5 days ago
The Customer Success Representative is responsible for developing and managing LogicMonitor's post-sales relationship with designated Primary Market Pool Accounts. The Customer Success Representative role will be highly transactional, servicing a large number of primary and starter package accounts through a variety of communication and outreach campaigns. The goal of the Customer Success Representative will be to increase overall long term value and customer satisfaction ratings for assigned accounts, while at the same time identifying accounts with potential to grow into the Major or Strategic markets. TheCustomer Success Representative will assume full account ownership of all starter package accounts, thereby allowing the Customer Success Managers to increase engagement frequency with higher-value Major and Strategic Market Accounts

Director of Customer Success Salary ranges

The two most common Director of Customer Success salary ranges in Austin are $130k - $140k and $140k - $150k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 500+ employees, earning $149,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $130,000 and the average Director of Customer Success salary for men is $146,000.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $158,750.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,672
Min: $29K
Max: $55K
Operations Associate $50,693
Min: $28K
Max: $77K
Office Manager $52,726
Min: $36K
Max: $72K
Sales Operations Analyst $54,860
Min: $40K
Max: $74K
Technical Support $54,960
Min: $38K
Max: $85K
Desktop Support $60,929
Min: $40K
Max: $95K
Client Success Manager $70,182
Min: $35K
Max: $125K
Business Analyst $75,445
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $78,563
Min: $37K
Max: $130K
Operations Manager $90,323
Min: $55K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $130,417
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Austin Companies with the Highest Operations Salaries

Automotive, Marketing Tech
Enterprise Web, Productivity
Edtech, Mobile

Skills that affect Director of Customer Success salaries in Austin

Business Operations
1% have this skill
Customer Support
1% have this skill
Account Management Ops
1% have this skill
Operations Management
1% have this skill
HR Ops
0% have this skill
Office Management
0% have this skill

Recent Director of Customer Success salaries in Austin

Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
3-5 Years of Experience
51-200 Employees
>10 Reports
Yearly Salary
A Manager of Client Success reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
201-500 Employees
1-5 Reports
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$30,000 in additional cash compensation
7+ Years of Experience
11-50 Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000 with +$26,000 in additional cash compensation
7+ Years of Experience
11-50 Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
500+ Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
500+ Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $175,000
7+ Years of Experience
500+ Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000
500+ Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000
500+ Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000
500+ Employees
Salaries//Operations//Director of Customer Success