2019 Director of Customer Success Salary Austin (Updated Daily) | Built In Austin
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Austin
Austin

Director of Customer Success salary in Austin

Average Base Salary in Austin

$138,889
$16,600
Additional Cash Compensation
$155,489
Total Compensation
Median: $139K
Min: $85K
Max: $180K

How Much Does a Director of Customer Success Make in Austin?

The average salary for a Director of Customer Success in Austin is $138,889. The average additional cash compensation for a Director of Customer Success in Austin is $16,600. The average total compensation for a Director of Customer Success in Austin is $155,489. Director of Customer Success salaries are based on responses gathered by Built In Austin from anonymous Director of Customer Success employees in Austin.

Austin by the numbers

2,257
Total number of Tech companies in Austin
79,441
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Director of Customer Success jobs in Austin
38

VP of Customer Success

Austin
1 week ago
+37
The VP / Sr Dir / Dir of Customer Success is responsible for the strategy, tactics and daily operations of our Customer Success organization for a customer segment in partnership with the VP of Sales. This begins with the sales process and continuing post sale, through onboarding, managed services, ongoing product support, and professional services. S/he will ensure that the direction and execution of these teams are in alignment with the overall strategic goals and vision of ClearDATA.

Senior Customer Success Manager

Austin
3 days ago
+13
Company Description Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the

Customer Success Manager

Austin
3 days ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Customer Success Manager, Enterprise

Austin
5 days ago
+20
Procore is seeking an Enterprise Customer Success Manager to focus on building, retaining and growing our most strategic Enterprise Clients. This person will work closely with their Enterprise Sales counterparts and act as a liaison between various Procore teams in order to ensure our clients are set up for success. To be successful in this role, we’re looking for individuals with a consultative mindset who can quickly understand both Procore’s Technology and the industries we serve. You will apply best practices and solutions to each client based on their individual business goals and objectives. You’ll be instrumental in developing and maintaining C-Level relationships and responsible for delivering custom ROI analysis for your client base. Leveraging this consultative approach, you will deliver Industry and Technology thought leadership while encompassing Procore’s values of Openness, Optimism and Ownership.

Customer Success Manager

Austin
1 week ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Director, Technical Customer Success

Austin
2 weeks ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Customer Success Manager, Procore.org

Austin
2 days ago
+20
As a Customer Success Manager, you’ll partner with clients (non-profit, university, and trade associations) to drive adoption, manage business processes, and build Procore’s business. In this role, you’ll balance independent and collaborative work, sharing responsibility for business development, partnering with Implementation and Customer Support teams to drive post-implementation growth and success. This is not a sales position but you will own a portfolio of assigned clients.

Customer Success Field Enablement Specialist

Austin
1 week ago
+20
We’re looking for a Customer Success Field Enablement Specialist to join our team. In this role, you’ll serve as the voice and advocate of Procore’s Implementation and Customer Support Managers and leaders. You’ll partner with the central enablement team, influencing and inciting action to drive the results. Successful candidates possess a curious and investigative disposition that allows them to develop a deep understanding of the current challenges and opportunities their teams are facing and can prescribe, recommend, and execute on programs and solutions. 

Director, Customer Success (Latin America)

Austin
1 week ago
+20
We’re looking for a Senior Manager to Support our Latin America Customer Success team, to help lead, scale, and inspire a team of talented individuals committed to providing long-term customer value. Customer Success is a vital team at Procore, instrumental to long-term profitability. Key objectives of the team include driving adoption, nurturing executive relationships, identifying champions and ensuring each client is able to quantify value from their investment, while providing world-class customer service. This role will focus on evolving our current processes to scale while ensuring we’re delivering meaningful/quantifiable outputs for each Enterprise customer, annually. Looking for a leader who excels in hyper-growth speed and is passionate about leading individuals, inspiring top performance, and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

Business Operations Analyst (Sales and Customer Success Operations)

Austin
1 week ago
+30
As a Business Operations Analyst at A Cloud Guru, you'll scale the data, processes, and reporting needs for our ever growing Sales and Customer Success teams. This role will be a key asset to both teams, acting as both a trusted advisor for leadership as well as the executor of key processes for each team. An ideal candidate will be highly analytical, self-driven, great at multitasking, collaborative, and able to operate in ambiguity. The work this individual completes will result in a more efficient, more data driven, more structured, and more productive Go-To-Market team. As A Cloud Guru scales rapidly, this role will be a valued resource in solving for the short and long term needs of the team simultaneously.

Director of Customer Success

Austin
3 days ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to lead and collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds

Customer Success Manager

Austin
21 hours ago
Quali is the industry leader in delivering cloud-agnostic Environment as a Service (EaaS) solutions for Development and Testing, Sales Demo/POC, Training, and Cyber Range teams. Our Missions is to make infrastructure and applications easily accessible and consumable to every user in the organization by turning complexity into an on-demand service. You think that making infrastructure and applications easily accessible and consumable to every user

Director of Customer Success Salary ranges

The two most common Director of Customer Success salary ranges in Austin are $130k - $140k and $140k - $150k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 500+ employees, earning $149,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $130,000 and the average Director of Customer Success salary for men is $146,000.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $158,750.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,049
Min: $29K
Max: $55K
Operations Associate $52,320
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Technical Support $57,212
Min: $38K
Max: $85K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,003
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,563
Min: $37K
Max: $130K
Operations Manager $89,020
Min: $55K
Max: $140K
Senior Business Analyst $93,956
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $130,417
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Austin Companies with the Highest Operations Salaries

+13
Enterprise Web, Productivity
+63
Artificial Intelligence, Cloud
+23
Fintech, Software
+39
Edtech, Mobile

Skills that affect Director of Customer Success salaries in Austin

1
Business Operations
1% have this skill
2
Customer Support
1% have this skill
3
Account Management Ops
1% have this skill
4
Operations Management
1% have this skill
5
HR Ops
0% have this skill
6
Office Management
0% have this skill

Recent Director of Customer Success salaries in Austin

$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
3-5 Years of Experience
Male
51-200 Employees
Austin
>10 Reports
$85,000
Yearly Salary
A Manager of Client Success reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
Austin
1-5 Reports
$150,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$30,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
Austin
$130,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000 with +$26,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Austin
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
500+ Employees
Austin
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
500+ Employees
Austin
$175,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $175,000
7+ Years of Experience
Male
500+ Employees
Austin
$130,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000
500+ Employees
Austin
$130,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000
500+ Employees
Austin
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000
500+ Employees
Austin
Salaries//Operations//Director of Customer Success