Technical Support salary in Austin

Average Base Salary in Austin

$66,997
$6,311
Additional Cash Compensation
$73,308
Total Compensation
Median: $67K
Min: $38K
Max: $180K

How Much Does a Technical Support Make in Austin?

The average salary for a Technical Support in Austin is $66,997. The average additional cash compensation for a Technical Support in Austin is $6,311. The average total compensation for a Technical Support in Austin is $73,308. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Austin.

Austin by the numbers

2,975
Total number of Tech companies in Austin
227,938
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE
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Data + Analytics
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Dev + Engineer
Finance
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Technical Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
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Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
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Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
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Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
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QA Engineer
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Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
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Senior Accountant
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Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Austin
Austin

Technical Support jobs in Austin

Technical Support Representative (multiple openings)

Austin
17 hours ago
+55
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking multiple Technical Support Representatives for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, ecommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Technical Support Analyst I

Austin
4 days ago
+37
ESO is seeking a Technical Support Analyst I to join our growing team. As part of our Customer Happiness Assurance department you are responsible for making sure our customers are happy and successful. This department doesn’t sit around waiting for customers to call with their problems; they constantly look for potential problems and reach out to our customers before they know there is one.    Reporting to the Manager of Support you will be part

IT Infrastructure Support Engineer

Austin
4 days ago
+34
DESCRIPTION EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the

IT Support Engineer

Austin
3 days ago
+30
The ideal candidate will have 4+ years of experience managing and supporting IT equipment and services. Our team exists both in offices and on the road making business critical decisions on what homes to buy and optimizing our selling experience. A background working on and deploying remote or mobile devices is a plus.

Technical Support Engineer - Cloud

Austin
2 days ago
+50
We are looking for a Technical Support Engineer that is hard-working and committed to customer success. The Technical Support Engineer should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. This role will report to the Director of Product

Technical Support Engineer

Remote
1 week ago
+45
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.

Technical Support Engineer - Network Focused

Austin
2 weeks ago
+48
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Technical Support Engineer - Location Flexible - Veterans Encouraged to Apply

Austin
2 weeks ago
+39
We are looking for a Technical Support Engineer to help our customers get the most out of our products and services. As a Technical Support Engineer, you will help resolve technical issues for our customers using one or more of our products, often in conjunction with other software products including: Salesforce, Oracle cloud applications, HubSpot, Zapier, Google apps, and more.

Technical Support Engineer - Path Forward Returnship - Spring 2021

Austin
3 weeks ago
+48
We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team that is responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build big data analytics tools. This is a position where you will learn the inner workings of Cloudflare's technology, while also getting to work directly with our customers. 

IT Support Technician

Austin
2 days ago
+48
About Us   At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Senior IT Support Specialist

Austin
5 days ago
+30
Role: Senior IT Support Specialist Location: Austin, TX Hippo is a Palo Alto based, Series E Unicorn company leading the modernization of the home insurance and protection industry, which hasn’t innovated in many years. We use technology to create modernized, customer-centric home insurance and proactive maintenance services. We take our hyper-focus on customer satisfaction (buyer simplicity, comprehensive coverage, concierge service) a step

IT Support Technician

Austin
1 week ago
+38
We are looking for an IT Support Technician to assist in REX's IT operations. REX is rapidly growing, entering new markets and building amazing digital experiences that allow buyers / sellers to purchase a home without being bothered with traditional real estate middlemen. That same quality of digital experience is also being extended to our own staff to improve efficiency and interoperability amongst hundreds of endpoints across the nation. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self­ starter, self­ motivator and possess ingenuity to excel at this position.

Technical Support Salary ranges

The most common Technical Support salary in Austin is between $50k - $60k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 11-50 employees, earning $95,000 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $55,372 and the average Technical Support salary for men is $73,779.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $95,225. The average salary for <1 year of experience is $48,700.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $42,478
Min: $29K
Max: $75K
Operations Associate $52,904
Min: $28K
Max: $78K
Office Manager $54,035
Min: $36K
Max: $72K
Desktop Support $64,000
Min: $40K
Max: $95K
Sales Operations Analyst $66,733
Min: $40K
Max: $125K
Technical Support $66,997
Min: $38K
Max: $180K
Client Success Manager $75,626
Min: $35K
Max: $125K
Business Analyst $76,490
Min: $48K
Max: $135K
Customer Support Manager $79,838
Min: $50K
Max: $130K
Operations Manager $89,002
Min: $55K
Max: $160K
Marketing Operations Manager $89,527
Min: $58K
Max: $200K
Business Intelligence Analyst $92,375
Min: $74K
Max: $120K
Senior Business Analyst $94,024
Min: $73K
Max: $120K
Sales Operations Manager $100,596
Min: $70K
Max: $152K
Director of Operations $132,356
Min: $85K
Max: $185K
Director of Customer Success $137,134
Min: $85K
Max: $245K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $181,727
Min: $130K
Max: $252K
COO (Chief Operating Officer) $195,625
Min: $110K
Max: $300K

Skills that affect Technical Support salaries in Austin

1
IT Support
8% have this skill
2
Customer Support
7% have this skill
3
Team Training & Development
4% have this skill
4
Account Management Ops
3% have this skill
5
Operations Management
2% have this skill
6
Business Operations
2% have this skill

Recent Technical Support salaries in Austin

$40,000
Yearly Salary
A Technical Support Representative reported a yearly salary of $40,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Austin
$70,000
Yearly Salary
A Technical Support Analyst II reported a yearly salary of $70,000
1-3 Years of Experience
Female
201-500 Employees
Austin
$85,000
Yearly Salary
A Regional Team Lead, Technical Support reported a yearly salary of $85,000
5-7 Years of Experience
Male
1,000+ Employees
Austin
$70,000
Yearly Salary
A IT Support reported a yearly salary of $70,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Male
501-1,000 Employees
Austin
$90,000
Yearly Salary
A Manager, Technical Support reported a yearly salary of $90,000
7+ Years of Experience
Male
51-200 Employees
Austin
$60,000
Yearly Salary
A Sr. Technical Support Specialist reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$45,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $45,000 with +$1,800 in additional cash compensation
1-3 Years of Experience
Prefer not to say
501-1,000 Employees
Austin
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000
7+ Years of Experience
Male
1-10 Employees
Austin
$50,000
Yearly Salary
A Technical Operations Analyst reported a yearly salary of $50,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$85,000
Yearly Salary
A Technical Support reported a yearly salary of $85,000
1-3 Years of Experience
Male
51-200 Employees
Austin
Salaries//Operations//Technical Support