Technical Support salary in Austin

Average Base Salary in Austin

$66,997
$6,311
Additional Cash Compensation
$73,308
Total Compensation
Median: $67K
Min: $38K
Max: $180K

How Much Does a Technical Support Make in Austin?

The average salary for a Technical Support in Austin is $66,997. The average additional cash compensation for a Technical Support in Austin is $6,311. The average total compensation for a Technical Support in Austin is $73,308. Technical Support salaries are based on responses gathered by Built In Austin from anonymous Technical Support employees in Austin.

Austin by the numbers

2,863
Total number of Tech companies in Austin
216,668
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Technical Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Austin
Austin

Technical Support jobs in Austin

Technical Support Representative (multiple openings)

Austin
6 days ago
+55
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking multiple Technical Support Representatives for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Senior IT Support Specialist

Austin
4 days ago
+53
You will provide Tier 1 and 2 technical assistance and support for incoming requests and issues related to internal computer systems, software, and hardware. You will respond to internal users in person, over the phone, or slack and assist administering our infrastructure. You will report to the VP of IT & Infrastructure. This role will require someone who can handle prioritizing competing requests, has good interpersonal and communication skills and is eager to learn,

Technical Support Engineer

Remote
6 hours ago
+45
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.

Senior Technical Support Engineer

Austin
3 days ago
+44
Senior Technical Support Engineer Who You Are: Netsparker, a global leader in web security and part of Invicti’s famly of companies, is looking for a Senior Technical Support Engineer to join our growing team.  If this describes you, it likely means that you’re often your clients’ trusted “go-to” contact as someone who is motivated to solve technical problems they face by any means necessary. You understand that in order to deliver truly

Technical Support Engineer

Austin
2 weeks ago
+59
Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home. Job Summary This isn’t your ordinary Support Engineer role. If you love solving complex and challenging technical problems, enjoy working with

Technical Support Engineer - Multilingual Preferred

Austin
5 days ago
+48
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

IT Support Technician

Austin
2 weeks ago
+20
Please Note: US citizenship or permanent residency is requiredfor this position. CesiumAstro is a rapidly growing space technology startup in Austin, Texas, developing out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. Our approach is unique, and our team is changing the world of space communications. Learn more about our company at http://www.cesiumastro.com. We are looking to add

Associate Application Support Engineer

Austin
3 days ago
+47
Q2 is seeking an Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable

Senior Enterprise Support Engineer

Austin
1 week ago
+59
You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Customer Support Engineer

Austin
3 weeks ago
+34
This role will require in-depth knowledge of Iodine’s architecture and underlying technologies.  You’ll be mentored and coached by development team managers who will facilitate your learning and understanding of a wide spectrum of technologies leveraged by Iodine: Kafka, Kubernetes, SAML, Grafana, and Kibana just to name a few.  You’ll work with the development team to ensure problem areas are addressed with scalable solutions.  You will also work with clients and client facing teams to help resolve issues and build tools that allow for simpler resolution of issues in the future.

Senior Technical Support Manager - Adobe Commerce Cloud

Austin
4 days ago
+59
Direct management responsibilities for all designated resources, team objectives, morale and culture. Empower the team to deliver exceptional customer experiences. Setting quarterly individual goals and providing ongoing performance feedback as well as performance appraisals. Attract, hire and retain top talent for each functional role. Evaluate measurement criteria to evaluate trends in performance, including; customer satisfaction, operating efficiency, and product quality. Advocate for your team to drive global visibility and collaborate across boundaries on process improvements, customer concerns, and local business objectives.

Senior Developer Support Engineer - Cloud

Austin
2 weeks ago
+48
In this role, you’ll be solving technically complex problems for customers with an exceptional eye for detail and a users-first troubleshooting mindset applied at all times. Using your advanced knowledge of cloud/hosting solutions and/or back-end game systems, you’ll be the difference between success and failure for some of the biggest titles hitting the market today. Whether directly solving issues hands-on, providing detailed proactive consultations and testing for customers or leading technical conversations with key stakeholders around the business to drive swift resolutions, you’ll always be making a positive impact on our customer’s success.

Technical Support Salary ranges

The most common Technical Support salary in Austin is between $50k - $60k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 11-50 employees, earning $95,000 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $55,372 and the average Technical Support salary for men is $73,779.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $95,225. The average salary for <1 year of experience is $48,700.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $42,333
Min: $29K
Max: $75K
Operations Associate $52,861
Min: $28K
Max: $78K
Office Manager $54,035
Min: $36K
Max: $72K
Desktop Support $64,000
Min: $40K
Max: $95K
Technical Support $66,997
Min: $38K
Max: $180K
Sales Operations Analyst $67,026
Min: $40K
Max: $125K
Business Analyst $75,306
Min: $48K
Max: $135K
Client Success Manager $75,387
Min: $35K
Max: $125K
Customer Support Manager $79,979
Min: $50K
Max: $130K
Operations Manager $88,804
Min: $55K
Max: $160K
Marketing Operations Manager $89,527
Min: $58K
Max: $200K
Senior Business Analyst $94,024
Min: $73K
Max: $120K
Business Intelligence Analyst $95,692
Min: $80K
Max: $120K
Sales Operations Manager $100,596
Min: $70K
Max: $152K
Director of Operations $132,093
Min: $85K
Max: $185K
Director of Customer Success $139,379
Min: $85K
Max: $245K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $198,000
Min: $110K
Max: $300K

Skills that affect Technical Support salaries in Austin

1
IT Support
8% have this skill
2
Customer Support
7% have this skill
3
Team Training & Development
4% have this skill
4
Account Management Ops
3% have this skill
5
Operations Management
2% have this skill
6
Business Operations
2% have this skill

Recent Technical Support salaries in Austin

$40,000
Yearly Salary
A Technical Support Representative reported a yearly salary of $40,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Austin
$70,000
Yearly Salary
A Technical Support Analyst II reported a yearly salary of $70,000
1-3 Years of Experience
Female
201-500 Employees
Austin
$85,000
Yearly Salary
A Regional Team Lead, Technical Support reported a yearly salary of $85,000
5-7 Years of Experience
Male
1,000+ Employees
Austin
$70,000
Yearly Salary
A IT Support reported a yearly salary of $70,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Male
501-1,000 Employees
Austin
$90,000
Yearly Salary
A Manager, Technical Support reported a yearly salary of $90,000
7+ Years of Experience
Male
51-200 Employees
Austin
$60,000
Yearly Salary
A Sr. Technical Support Specialist reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$45,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $45,000 with +$1,800 in additional cash compensation
1-3 Years of Experience
Prefer not to say
501-1,000 Employees
Austin
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000
7+ Years of Experience
Male
1-10 Employees
Austin
$50,000
Yearly Salary
A Technical Operations Analyst reported a yearly salary of $50,000
1-3 Years of Experience
Female
51-200 Employees
Austin
$85,000
Yearly Salary
A Technical Support reported a yearly salary of $85,000
1-3 Years of Experience
Male
51-200 Employees
Austin
Salaries//Operations//Technical Support