2019 Technical Support Salary Austin | Built In Austin
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Account Executive
Account Manager
Accountant
Analytics Manager
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Art Director
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Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
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Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
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Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
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Director of Analytics
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Finance Director
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Inside Sales Manager
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Office Manager
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Principal Software Engineer
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QA Analyst
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Senior Product Manager
Senior Product Marketing Manager
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Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Austin
Austin

Technical Support salary in Austin

Average Base Salary in Austin

$54,957
$9,200
Additional Cash Compensation
$64,157
Total Compensation
Median: $55K
Min: $38K
Max: $85K

How Much Does a Technical Support Make in Austin?

The average salary for a Technical Support in Austin is $54,957. The average additional cash compensation for a Technical Support in Austin is $9,200. The average total compensation for a Technical Support in Austin is $64,157. Technical Support salaries are based on responses gathered by Built In Austin from anonymous Technical Support employees in Austin.

Austin by the numbers

2,161
Total number of Tech companies in Austin
69,343
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Technical Support Salary ranges

The most common Technical Support salary in Austin is between $50k - $60k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 11-50 employees, earning $75,000 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $50,000 and the average Technical Support salary for men is $55,035.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $85,000. The average salary for <1 year of experience is $43,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,875
Min: $29K
Max: $55K
Operations Associate $50,405
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Sales Operations Analyst $54,860
Min: $40K
Max: $74K
Technical Support $54,957
Min: $38K
Max: $85K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,152
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,286
Min: $37K
Max: $130K
Operations Manager $90,323
Min: $55K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $129,455
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $208,636
Min: $110K
Max: $300K

Technical Support jobs in Austin
11

Data Support Engineer

Austin
3 days ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Technical Support Engineer

Austin
19 hours ago
+24
The Technical Support Engineer acts as the primary technical advocate and facilitator of technical issues between an institution and our core internal engineering, product, and service teams. This position is responsible for resolving Tier 2 technical support issues through troubleshooting techniques, escalation management, and problem-solving complex coding challenges. In addition, this role is responsible for writing and debugging custom SQL

Technical Support Engineer

Austin
3 days ago
+16
As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

IT Support Engineer, Rx Saver

Austin
5 days ago
+30
Are you passionate about supporting an office of dynamic and challenging systems, both desktop and server? Do others look at you as a standout colleague adept at customer-facing support? Are you a self-learner who is not afraid of new systems? If so, we want to learn more about you! We need your help to support and build a global infrastructure that's both resilient and state-of-the-art. We utilize the latest enterprise software applications and

Technical Support Representative

Austin
1 week ago
+24
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Junior IT Support Specialist

Austin
2 weeks ago
+16
1. Helpdesk support for end user system implementations, problem troubleshooting, repair/fix, and ongoing support process improvements. Work closely with help desk team members to drive productivity and customer satisfaction. 2. Windows and Apple OS end-user desktop build, support, capacity management, and performance tuning. 3. Must be experienced with setup and basic support of end user desktops including setting up monitors, keyboard, mouse, and cabling to IT standard desk configurations. 4. Respond to help desk ticket requests for support, supplies, replacement parts, etc as needed by local and remote staff. 5. Support company events in the local office and surrounding venues including physical setup, support of audio/visual equipment, manage web conference sessions (Zoom, WebEx, GotoWebinar, A/V Equipment), and general event support activities. 6. Work after-hours and weekends as needed for urgent escalations, off-peak systems maintenance, projects, etc.

Product Support Engineer

Austin
1 week ago
+24
BigCommerce is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.

Technical Support Specialist (2nd shift)

Austin
1 week ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (1st shift)

Austin
1 week ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

IT Support Technician

Austin
5 days ago
Do you have experience helping startup companies build their IT infrastructure?   Do you enjoy solving complicated problems while balancing the need for quick decisions?  We are looking for a Linux-focused IT Professional to provide external consulting services and assist us in building out our infrastructure as we expand.  Paradromics is developing high-volume bidirectional data streaming capabilities between brains and computers. Our neural interface technologies will initially be used to help physically disabled patients reconnect with the outside world – with infinite possibilities beyond.  

Sales Support Engineer

Austin
1 week ago
You’ll demonstrate skill, tenacity and patience in helping public safety agencies use DroneSense applications in real-world, challenging environments. You’ll travel locally and nationally to train and support these potential customers. You’ll be part of a team that is available, sometimes at weird hours, to help pilots and incident commanders troubleshoot issues when they’re out there working to save lives. You will fly drones a LOT and become an expert in using our applications in real-life scenarios. By sharing this knowledge with customers, developers and DroneSense leadership, you’ll make our software and our company better.

Skills that affect Technical Support salaries in Austin

1
Customer Support
7% have this skill
2
IT Support
6% have this skill
3
Team Training & Development
3% have this skill
4
Office Management
1% have this skill
5
Operations Management
1% have this skill
6
Sales Operations
1% have this skill

Recent Technical Support salaries in Austin

$55,000
Yearly Salary
A Systems Administrator reported a yearly salary of $55,000
1-3 Years of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Technical Support Engineer II reported a yearly salary of $65,000
3-5 Years of Experience
Male
11-50 Employees
Austin
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
5-7 Years of Experience
Female
500+ Employees
Austin
$45,000
Yearly Salary
A Technical Support Analyst reported a yearly salary of $45,000 with +$200 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Austin
1-5 Reports
$58,000
Yearly Salary
A Senior L2 reported a yearly salary of $58,000
3-5 Years of Experience
Male
500+ Employees
Austin
$53,019
Yearly Salary
A Field Support Engineer reported a yearly salary of $53,019 with +$6,400 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
Austin
$52,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $52,000
3-5 Years of Experience
Male
51-200 Employees
Austin
1-5 Reports
$85,000
Yearly Salary
A it lead reported a yearly salary of $85,000
7+ Years of Experience
Male
11-50 Employees
Austin
1-5 Reports
$51,300
Yearly Salary
A Technical Support reported a yearly salary of $51,300 with +$30,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Austin
$38,000
Yearly Salary
A Technical Support reported a yearly salary of $38,000 with +$200 in additional cash compensation
1-3 Years of Experience
Male
1-10 Employees
Austin
Salaries//Operations//Technical Support
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