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Austin
Austin

Client Success Manager salary in Austin

Average Base Salary in Austin

$72,925
$11,999
Additional Cash Compensation
$84,924
Total Compensation
Median: $73K
Min: $35K
Max: $125K

How Much Does a Client Success Manager Make in Austin?

The average salary for a Client Success Manager in Austin is $72,925. The average additional cash compensation for a Client Success Manager in Austin is $11,999. The average total compensation for a Client Success Manager in Austin is $84,924. Client Success Manager salaries are based on responses gathered by Built In Austin from anonymous Client Success Manager employees in Austin.

Austin by the numbers

2,640
Total number of Tech companies in Austin
119,029
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in Austin

Customer Success Operations Analyst

Austin
2 days ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Manager, Customer Success Management

Austin
6 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Management for our Austin Four Points office. In this exciting role you will supervise and lead a team of awesome Customer Success Managers who consult and advise the most exciting and fastest-growing merchants in eCommerce. You will develop and coach the team to provide industry-leading advocacy, drive client revenue growth, and help our clients Sell More! 

Customer Success Manager - Associate

Austin
1 week ago
+42
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly or biannual reviews.

Associate Customer Success Manager

Austin
1 week ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Senior Customer Success Manager

Austin
1 week ago
+41
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success: Adoption, Customer Success, Renewals and Business Support.

Customer Success Manager

Austin
1 week ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Customer Success Manager

Austin
1 week ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Associate Customer Success Manager - Latin America

Austin
21 hours ago
+42
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers in the LatAmand region and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Customer Success Onboarding and Adoption Program Manager - RE NXT

Austin
4 days ago
+41
In this role, you will work closely with internal teams in product management, product marketing, services and support to develop programs to drive customer adoption of RE NXT by creating webinars and other outreach to help customers adopt critical features in their solution. This is an incredible opportunity to demonstrate strategic planning, cross-functional collaboration and have a direct impact helping customer achieve their fundraising business outcomes. We’re looking for someone who is resourceful and has had proven success in segmenting audiences, driving attendance to digital programs, and reporting out results.

Customer Success Adoption Program Specialist - K-12 and Higher Education

Austin
1 week ago
+41
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify key priority areas to help our customers adopt their solutions and get up and running to achieve early wins. It is an incredible opportunity to demonstrate your customer-centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle. A major focus of the role will be on content creation, webinar programming, and analyzing and reporting out on adoption results to leadership.

Customer Success Specialist

Austin
3 days ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

Customer Success Manager

Austin
4 days ago
+27
Earn the trust of our prospective customers and assist them as they make their journey through our free trial process. Educate and evangelize the benefits of using our product and ensure prospective customers are achieving that value. Nurture relationships with our existing customers and ensure they are maximizing the usage of our products. Handle functional questions and escalate technical needs as necessary. Engage in regular meetings with the relevant internal and external stakeholders managing pre-sales and project priorities.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Austin is between $50k - $60k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $81,086 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $68,795 and the average Client Success Manager salary for men is $78,428.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $92,250. The average salary for <1 year of experience is $50,040.

Average Sales salaries in Austin

Job Title Average Salary Salary Range
Sales Development Representative $47,119
Min: $30K
Max: $69K
Business Development Representative $50,681
Min: $37K
Max: $72K
Inside Sales Representative $55,667
Min: $30K
Max: $104K
Sales Operations Analyst $59,600
Min: $40K
Max: $110K
Account Manager $69,801
Min: $30K
Max: $165K
Account Executive $71,204
Min: $30K
Max: $275K
Client Success Manager $72,925
Min: $35K
Max: $125K
Business Development Manager $87,273
Min: $50K
Max: $163K
Inside Sales Manager $92,996
Min: $67K
Max: $123K
Sales Manager $95,295
Min: $47K
Max: $156K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Sales Engineer $105,740
Min: $68K
Max: $152K
Sales Director $120,038
Min: $72K
Max: $194K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Sales $195,100
Min: $125K
Max: $340K
CRO (Chief Revenue Officer) $223,143
Min: $175K
Max: $285K

Skills that affect Client Success Manager salaries in Austin

1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Operations Management
2% have this skill
4
Business Operations
2% have this skill
5
Team Training & Development
2% have this skill
6
Client Relations
2% have this skill

Recent Client Success Manager salaries in Austin

$58,000
Yearly Salary
A Senior Client Solutions Associate reported a yearly salary of $58,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
Austin
$57,725
Yearly Salary
A Client Manager reported a yearly salary of $57,725
3-5 Years of Experience
Male
201-500 Employees
Austin
$54,080
Yearly Salary
A Client Success Manager reported a yearly salary of $54,080
< 1 Year of Experience
Female
500+ Employees
Austin
$68,000
Yearly Salary
A Client Services Account Manager reported a yearly salary of $68,000
7+ Years of Experience
Female
500+ Employees
Austin
$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000 with +$12,000 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$55,000
Yearly Salary
A Sr. Product Ops. Specialist reported a yearly salary of $55,000 with +$4,475 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Austin
$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000
1-3 Years of Experience
Female
11-50 Employees
Austin
$90,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $90,000 with +$18,000 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Austin
$45,000
Yearly Salary
A Customer Success Specialist reported a yearly salary of $45,000 with +$2,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Austin
$120,000
Yearly Salary
A Customer Success Engineer reported a yearly salary of $120,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Austin
Salaries//Sales//Client Success Manager