Search the 28 jobs at WISE

Join Wise as an AML SAR Specialist in Austin, Texas, to review and escalate AML and Fraud investigations, summarize findings, analyze payment activity, and submit suspicious activity reports to regulatory bodies. Competitive salary starting at $62,500 annually + RSUs and benefits. Must have experience writing FinCEN Suspicious Activity Reports and be fluent in English.

Senior Customer Success Manager role at Wise, responsible for managing operational relationships with partners in Brazil, analyzing data to drive strategic improvements, and scaling internal operations. Required to be fluent in Portuguese and have a strong customer service background.

Lead the Americas operations teams at Wise plc, overseeing Financial Crime, Fraud, KYC, Payment Operations, and Customer Support. Responsible for day-to-day operations, forecasting, growth strategies, and working with global and local teams to shape the future of the region.

Build scalable systems for USD and CAD transfers at Wise. Collaborate with banking and payment operations teams to automate manual workflows. Mentor junior engineers and prioritize customer-centric work with a product mindset.

The Regional Marketing Lead - Consumer for North America at Wise is responsible for developing and executing strategic marketing plans to drive growth in the region. This role involves understanding the NorthAM customers, product USPs, performance metrics, and collaborating with global marketing teams to achieve marketing goals and KPIs. The individual will be accountable for delivering against the plan and ensuring incremental sustainable growth in the region.

Workforce Management Specialist at Wise, responsible for ensuring agents are scheduled to work at the right place and time, collaborating with stakeholders, optimizing SLAs, and improving operational efficiency.

The People and Organisational Development (P/OD) Senior Specialist - Learning Experience and Design is responsible for coordinating the work of Learning Partners and Product owners within the team. They maintain and distribute knowledge, monitor progress, and evaluate the quality of team output to support overall objectives. Responsibilities include facilitation, consultation, QA & Evaluation, people development projects, and personal development.

Senior Software Engineer role at Wise, focusing on the onboarding experience of North American customers. Responsibilities include building profile onboarding flow, ensuring compliance in verification processes, and enabling swift customer onboarding. Opportunity to lead, innovate, and collaborate globally.

Responsible for hiring talent for servicing/ops teams in the Americas region, focusing on exceptional candidate experience and talent network development. Key member of the recruitment team, supporting Wise's mission. Fixed-term position in Austin.

Lead the Customer Support Team to maintain high levels of quality, efficiency, and customer support. Collaborate with other departments, ensure team readiness, focus on customer satisfaction, and implement procedures to deliver high-quality service. Qualifications include experience as a people lead in customer service, passion for customer experience, reliability, data-driven mindset, self-starter attitude, exceptional communication skills, and team-building abilities.

Wise Platform Operations Senior Specialist role involves providing support to regional Payment Operations Teams with Global Products, maintaining efficient and secure processes, coordinating new product launches, and acting as the first point of contact for global products in Payments Operations organization.

Join Wise as a Senior Software Engineer to work on the North America Send and Onboarding team. Responsibilities include building a profile onboarding flow, ensuring compliance in verification processes, and enabling customers to use products seamlessly. Opportunity to define the vision, work flexibly, travel, inspire teams, and more. Desired qualifications include Java or Kotlin knowledge, Spring framework experience, mentoring capabilities, strong communication skills, and willingness to travel.

As a Product Analyst at Wise, you will dive into data to extract insights that drive decisions impacting pay-in, payout, receive experiences, and liquidity management. You will work with Product Managers to establish KPIs, understand customer needs, and advocate for high-impact initiatives. This role offers autonomy, skill development, collaboration, and the opportunity to be part of revolutionizing payments globally.

Seeking a seasoned PR leader with deep experience in corporate and product tech communications to lead PR in the Americas. Responsible for owning Americas communications, supporting global corporate communications, leading the team, and measuring success. Must have strong experience in corporate and product communications.

Seeking an experienced Senior Account Manager to join the Wise Platform team in North America. Responsibilities include driving growth with platform partners, identifying upsell opportunities, building relationships, and collaborating with cross-functional teams to enhance product capabilities and drive growth. Must have 5+ years of experience in an Account Management or Sales role.

Join our team as a Senior Technical Recruiter at Wise in Austin, playing a pivotal role in shaping the Americas HQ by scaling the engineering organization to help customers save money. Develop recruitment strategies, build talent relationships, and collaborate with teams to optimize hiring processes. Enjoy competitive benefits and a diverse, inclusive work culture.

Seeking an Engineering Lead to optimize and launch new products around money movement flows between customers, banking partners, and Wise. Responsibilities include integrating Wise with the central bank of Brazil, managing infrastructure for instant money transfers, leading a team, shaping technical vision, and scaling products in Brazil.

Join Wise as a CRM Manager to lead Americas customer communication strategy and implementation. Develop engaging lifecycle campaigns, work with cross-functional teams, and focus on customer segmentation and satisfaction. Mid-level experience in B2C CRM and strong analytical skills required.

As an Employee Relations Advisor at Wise, you will be responsible for providing guidance on employee relations matters, ensuring compliance with labor regulations, and supporting the People Operations team in Austin, Tampa, & New York. You will also contribute to global projects and continuous improvement within the team.

Senior Payroll Specialist role at Wise in Austin, Texas, on a 4-month fixed-term contract. Responsible for accurate processing of international payrolls, collaborating with third-party vendors, ensuring compliance, and driving process improvements for the global payroll team. Requires keen attention to detail and commitment to outstanding customer service. Must contribute to team goals and continuous optimization of payroll processes.