Director of Software Engineering

| Austin, TX, USA | Remote | Hybrid
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About the Role
We are looking for a dynamic, technical hands-on Director of Engineering to lead a group of product development engineers and drive the development of cutting-edge IT Operations software products. Be pivotal in shaping our technology strategy, ensuring scalability, security, and innovation, while fostering a collaborative and high-performance culture here at NinjaOne.
Manage teams that are responsible for bringing new best in class IT Operations products to life. Partner with product management to drive our roadmap and strategy, defining the next generation of products for our clients. You are a highly visible and trusted advisor to our executive team, responsible for identifying and implementing engineering process improvements. Leading the team as a people leader; working hands-on with our Technical Leads, for the smooth day-to-day operations, overall efficiency, and career growth of our engineers .
Location - We are flexible on remote working from home, if you are located in the USA and in one of the following states - TX, FL, CA, NC, GA, CT, ME, KS, CO, NJ and VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You'll be Doing

  • Leadership: Build, lead and inspire a globally distributed team of engineers. Foster a culture of innovation, collaboration, and continuous improvement. Mentor managers and team leads to grow company leadership strengths and make recommendations for improving the overall quality and productivity of teams. Be an active part of our leadership team and collaborate with other leaders at NinjaOne.
  • Development of Software Applications - use your expertise to help lead the development of large-scale software applications. Make quality an invariant part of your work and help your fellow engineers continue to meet our quality-first standards.
  • Product Development: Oversee the entire software development lifecycle, from technical strategy to deployment. Drive velocity in our product development execution and ensure the timely delivery of high-quality software solutions. Roll up your sleeves and code to actively contribute to the development process. Advocate and advance modern, agile software development practices. Develop and evangelize great engineering and organizational practices.
  • Technical Roadmap: Collaborate across teams to define and deliver new products, features and enhancements based on customer feedback, market research, and business requirements.
  • Quality Assurance: Implement robust testing and quality assurance processes to ensure software reliability and performance.
  • Technology Innovation and Research: Stay current with industry trends, emerging technologies, and competitive developments. Encourage a culture of continuous learning and experimentation.


About You

  • Bachelor's or Master's degree in Computer Science or a related field (MBA is a plus).
  • 10+ years in senior technology leadership roles in a B2B SaaS company (engineering and engineering management positions), with experience in people management and development.
  • Strong background in software development, architecture, and infrastructure with a passion to stay active in coding and development.
  • Experience with cloud technologies and scalable systems.
  • Relentlessly pragmatic, you create solutions that are efficient, focused on results and that minimize risks.
  • Success history of hiring and building cohesive and high-performing engineering teams.
  • You love developing and growing people and have a strong track record of doing it.
  • Technical experience in enterprise software, firmware, operating systems and applications.
  • In-depth experience with diverse programming languages and the capacity to quickly adapt to new technologies.
  • Exceptional leadership and team-building skills.
  • Strategic thinker with the ability to translate business needs into technology solutions.
  • Ability to establish and manage processes and controls to ensure quality of product and repeatability of practices.
  • Excels at adapting to changing business needs with the ability to balance multiple competing priorities in a fast-paced environment.
  • Ability to lead by influence and example, including strong communication skills; enjoys a collaborative, technical environment.
  • Intellectually curious and passionate about product excellence and innovative technologies.


About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For California-based roles, the base salary hiring range for this position is $180,000 to $300,000 per year.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

Location

We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Financial & Retirement
401(K)
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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