Marketing Operations Specialist

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You are:

  • An energetic key player who will help fuel our marketing operations, own the marketing contact database and maintain the tools that keep the demand engine humming. You come with a love of data and a desire to master the art and science of demand generation.
  • HotSchedules offers a fast-paced work environment, competitive compensation, excellent benefits and the opportunity work with fun people in one of the most innovative start-ups in the Austin area.

Role & Responsibilities

  • Ensure processes and best practices are in place to maintain the integrity of HotSchedules marketing operations including database cleanliness, campaign effectiveness and pipeline contribution.
  • Grow and manage internal lead database and oversee lead acquisition activities.
  • Leverage Salesforce.com and Marketo to segment audience for greater campaign effectiveness.
  • Optimize lead scoring to ensure quality leads are passed to sales development for qualification and optimal conversion rates.
  • Develop, document and evangelize efficient workflow processes and best practices.
  • Track ROI of marketing activities to ensure effectiveness and marketing investment.
  • Analyze data from a variety of sources and build dashboards and reports that help us understand our business, make data-driven marketing decisions and drive net new opportunities.
  • Work closely with sales, marketing and other internal teams as needed to ensure consistent strategic alignment.
  • Effectively manage marketing technology vendors

Requirements

  • 1-3 years’ experience in a B2B Marketing/Sales Operations or similar role
  • Process oriented with keen attention to detail
  • High energy, collaborative team player
  • Excellent verbal and written communication skills
  • Innovative, motivated, organized
  • Experience in business analytics
  • Advanced user of Microsoft Excel
  • Marketing automation experience a plus (Marketo)
  • Experience in software or restaurant or hospitality is a plus
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Location

Our office overlooks the 360/Pennybacker Bridge in scenic Northwest Austin. From our rooftop deck you can see Lake Austin and beautiful downtown.

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